MaxOneHotels.com @ Resort Makassar

Explore MaxOneHotels.com @ Resort Makassar
8.6
Very Good
From 7,747 reviews
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Cleanliness

8.7

Room Comfort

8.7

Meal

8.4

Location

8.6

Service and Facilites

8.6

People often mention about MaxOneHotels.com @ Resort Makassar
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Ambiance (138)
Bedroom (132)
Staff Friendliness (129)
Hotel Area (125)
Family Friendly (118)
Bathroom (114)
Variety (114)
Surroundings (109)
Taste (109)
Distance to City Center (106)
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Traveler Reviews MaxOneHotels.com @ Resort Makassar

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40
Customer reviews
d***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff is very helpful and responsive.
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Accommodation's Reply
16 Apr 2026
Dear Mr./Ms. d*a, Sincerely yours from Maxone Hotel & Resort Makassar. Thank you so much for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Always a favorite for family vacations, with its wide range of children's play facilities and friendly staff, who greet you with a smile every time you pass by. However, this time I had a problem with Wi-Fi access, so I couldn't use the facilities, and I was a bit lazy to confirm, so I used my own internet. Other than that, it was very satisfying and I will always be a family friend 🥰
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Accommodation's Reply
16 Apr 2026
Dear Mr. G*t., With our deepest respect, Maxone Makassar Hotel & Resort sincerely apologizes for any inconvenience you may have experienced during your stay at our hotel. Thank you for your feedback and comments, which will help us improve our services in the future to provide you with a better experience during your stay at Maxone Makassar Hotel & Resort. We hope you will have a better experience on your next stay and thank you for your trust in Maxone Makassar Hotel & Resort. Sincerely, M. Yusuf Sandy, General Manager
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b***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Overall, the service and hotel environment were good and comfortable. A suggestion: the towels provided were not very clean and musty.
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Accommodation's Reply
16 Apr 2026
Dear Gentlemen/Ladies, Sincerely, Maxone Hotel & Resort Makassar. We apologize for any inconvenience you may have experienced during your stay and thank you for your feedback and comments, which will help us improve our services in the future so that we can provide you with a better experience during your stay at Maxone Hotel & Resort Makassar. We hope that on your next visit, we will be able to provide even better service during your stay, and thank you for your continued trust in Maxone Hotel & Resort Makassar. Sincerely, M. Yusuf Sandy, General Manager
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Muhammad z. h.
icon-Business
Business
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10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, the rooms and environment are clean.
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Accommodation's Reply
16 Apr 2026
Dear Mr./Mrs. Muhammad S.H., This is a brief message from Maxone Hotel & Resort Makassar. Thank you very much for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager
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Kartini E. S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
How many times have you stayed, it's affordable
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Accommodation's Reply
16 Apr 2026
Dear Ms./Mrs. Kartini E.S., This is a brief message from Maxone Hotel & Resort Makassar. Thank you very much for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager
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D***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
First time staying here. The environment is beautiful. Starting from the check-in process, the service is good, but unfortunately the room on the 1st floor was not available yet, so I was given one on the 3rd floor. Then when I entered the room, I didn't get a welcome drink (mineral water). They said it was a standard room so they told me to get it outside, but I didn't see any gallon. Then the swimming pool is dangerous because there are loose tiles, which ended up making my child's feet bleed. And the playground area is being repaired so the children can't play in the playground...
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Accommodation's Reply
16 Apr 2026
Dear Mr. D*i, Maxone Hotel & Resort Makassar would like to express our sincere gratitude for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager
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a***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Everyone is friendly and very clean.
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Accommodation's Reply
16 Apr 2026
Dear Mr./Ms. a*s, Sincerely yours from Maxone Hotel & Resort Makassar. Thank you so much for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager
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Satria D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
If I had known earlier, I wouldn't have looked for another hotel. This hotel is definitely recommended for families, especially since the food is delicious, and the staff are incredibly friendly 👍🏻. The best part is the bathroom is also clean and runs smoothly 😁
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Accommodation's Reply
16 Apr 2026
Dear Ms./Mrs. Satria D., From Maxone Hotel & Resort Makassar, Thank you very much for your review of your experience at our hotel! We are delighted that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager
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Lenteng O.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The staff is very friendly and the room cleanliness is good.
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Accommodation's Reply
16 Apr 2026
Dear Mr. Lenten O., This is a brief message from Maxone Hotel & Resort Makassar. Thank you very much for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager
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s***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is child friendly, the location is close to the mall
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Accommodation's Reply
16 Apr 2026
Dear Mr./Ms. s*i, Sincerely yours from Maxone Hotel & Resort Makassar. Thank you so much for your wonderful review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager
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F***s
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Staycation
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9.7
/10
Reviewed 5 week(s) ago
A friendly hotel for holidays with children, because there are swimming pool and garden facilities that make children enjoy playing there.
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Accommodation's Reply
16 Apr 2026
Dear Mr./Ms. F*s., This is a brief message from Maxone Hotel & Resort Makassar. Thank you very much for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager
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N***R
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The location is very strategic, close to Makassar's shopping and entertainment centers. The rooms are comfortable and spacious, and the staff is friendly.
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Accommodation's Reply
16 Apr 2026
Dear Mr. N*R., This is a brief message from Maxone Hotel & Resort Makassar. Thank you very much for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager
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L***y
icon-origin-TRAVELOKA
5.7
/10
Reviewed 6 week(s) ago
The AC is not cold enough, the room smells a bit🙏
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Accommodation's Reply
18 Mar 2026
Dear Mr./Ms. L*y, Maxone Hotel & Resort Makassar would like to inform you that we apologize for any inconvenience you experienced during your stay and thank you for your feedback and comments. These will help us improve our services in the future to provide you with a better experience during your next stay at Maxone Hotel & Resort Makassar. We hope to offer you even better service on your next visit and thank you for your continued trust in Maxone Hotel & Resort Makassar. Sincerely, M. Yusuf Sandy, General Manager
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R***y
icon-Medical
Medical
icon-origin-TRAVELOKA
6.1
/10
Reviewed 7 week(s) ago
Someone should be able to deliver sahur meals to the parents' room, as they are unable to walk for long periods due to their health. The restaurant and the room are in different buildings, requiring a walk of approximately 200 meters, making it a 400-meter round trip.
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Accommodation's Reply
18 Mar 2026
Dear Mr./Ms. R*y, This is a humble message from Maxone Hotel & Resort Makassar. We apologize for any inconvenience you experienced during your stay and thank you for your feedback and comments, which will help us improve our services in the future and provide you with a better experience at Maxone Hotel & Resort Makassar. We hope to have the best possible experience for you on your next visit and thank you for your continued trust in Maxone Hotel & Resort Makassar. Sincerely, M. Yusuf Sandy, General Manager
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I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly and the rooms are very comfortable.
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Accommodation's Reply
18 Mar 2026
Dear Ms./Mrs. I*a., Sincerely yours, Maxone Hotel & Resort Makassar. Thank you so much for your wonderful review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager
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F***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
The swimming pool is nice, perfect for kids. The rooms and toilets are clean.
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Accommodation's Reply
05 Mar 2026
Dear Mr. F*d, Maxone Hotel & Resort Makassar would like to inform you briefly that we would like to express our sincere gratitude for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager
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C***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The staff is friendly with customers and the environment is also pleasant.
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Accommodation's Reply
27 Feb 2026
Dear Mr./Ms. C*a., From Maxone Hotel & Resort Makassar, we would like to express our sincere gratitude for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager
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Resky A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Complete facilities, friendly service, and loved by children
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Accommodation's Reply
19 Feb 2026
Dear Ms. Reski A., Sincerely yours, from Maxone Hotel & Resort Makassar. Thank you so much for your review of your experience at our hotel! We are delighted that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager
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N***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
This is my umpteenth staycation at this hotel 🤗😍
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1 people find it helpful
Accommodation's Reply
11 Feb 2026
Dear Mr./Ms. N*y, From Maxone Hotel & Resort Makassar, we would like to express our sincere gratitude for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager
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Rubiah L.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Thank God. There are plenty of play facilities for the kids: a spacious yard for tag, a swimming pool with a slide, sandpits, and coloring, among others. So, the kids really enjoy it and feel at home.
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Accommodation's Reply
11 Feb 2026
Ms. Rubiah L., warm greetings from Maxone Hotel & Resort Makassar. Thank you so much for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager
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Number of reviews per page
20
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