8.9
Very Good
From 2,967 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.9

Location

8.8

Service and Facilites

9.0

People often mention about Lombok Astoria
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Staff Friendliness (61)
Bedroom (60)
Hotel Area (59)
Bathroom (58)
Ambiance (56)
Room Space (54)
Variety (54)
Taste (52)
Family Friendly (48)
Wifi (47)
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Traveler Reviews Lombok Astoria

Number of reviews per page
20
40
Customer reviews
Adi S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Absolutely the best, I've been here several times without any complaints. Thank you, and best of luck to Lombok Astoria 🙏
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Accommodation's Reply
30 Jul 2025
Dear Mr. Adi. Warmest Hospitality Greetings from Lombok Astoria When Hospitality Blend With Business and Leisure. Thank you for staying with us and for being part of Lombok Astora, we are very happy to read your review about your experience during your stay with us. We always hope and are happy to be able to provide the best service for your next visit in the future and near future with us at Lombok Astoria. Best regards. Saeno Kunto. General Manager
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Trisna d. p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Overall good, delicious food, friendly staff, especially the FO is awesome.
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Accommodation's Reply
30 Jul 2025
Dear Trisna Warmest Hospitality Greeting from Lombok Astoria When Hospitality Blend With Business and Leisure On behalf of Management and entire team, we ' re pleased to have and serve you with utmost of service to ensure your stay with us comforts Thanks uploading and share your best experience and we're delighted to have and serve you again at your most convenience with another experiences Kindest regards Saeno Kunto General Manager
Mitra S. J.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The best in NTB, next time I will definitely come here again
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Accommodation's Reply
30 Jul 2025
Dear Partner. Warmest Hospitality Greetings from Lombok Astoria When Hospitality Blends With Business and Leisure. Thank you for staying with us and for providing a review and sharing your pleasant and memorable experience at Lombok Astoria. We are pleased and proud to have provided the best service and met your expectations during your stay. We look forward to welcoming you back to Lombok Astoria in the near future. Sincerely. Saeno Kunto, General Manager
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I***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
Hotel staff are friendly, helpful when room card is left inside.
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Accommodation's Reply
21 Jul 2025
Dear Guest. Warmest Hospitality Greeting from Lombok Astoria When Hospitality Blend With Business and Leisure. Thank you for staying with us during your time in Mataram and for taking the time to share your pleasant and memorable experience. We are very pleased and proud to be able to provide the best service and meet your expectations during your stay. We wish you and all of us good health and we look forward to your next visit in the near future with another pleasant and memorable experience. Yours sincerely, S. Saeno Kunto. General Manager.
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Angga J. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very impressive, clean room, no problems whatsoever, comfortable holiday with family, varied food, lots of choices, delicious
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Mr. Angga. Warmest Hospitality Greeting from Lombok Astoria When Hospitality Blend With Business and Leisure. Thank you for staying with us and giving us a review and sharing your pleasant and memorable experience during your stay. It is a great pleasure and pride for us to be able to provide the best service and meet your expectations. We are happy and look forward to your next visit in the near future at Lombok Astoria with a more pleasant and memorable experience. Best regards. Saeno Kunto. General Manager
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Syaldy K. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
1. Overall, the facilities and service are quite good for a city stay. 2. The location is quite strategic from the nearest POIs. 3. The room atmosphere is quite quiet.
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Accommodation's Reply
21 Jul 2025
Dear Mr. Syaldy. Warmest Hospitality Greeting from Lombok Astoria When Hospitality Blend With Business and Leisure. Thank you for making Lombok Astoria your main destination for your stay while in Mataram and for taking the time to provide a review and share your pleasant and memorable experience with us. It is a pleasure for us to be able to provide the best service and meet your expectations during your stay. We hope you and all of us are healthy, and we look forward to your next visit in the near future to Lombok Astoria with another pleasant and memorable experience. Best regards. Saeno Kunto. General Manager
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Dararina S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
No issues. Overall good. The front desk staff were great and friendly.
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Accommodation's Reply
21 Jul 2025
Dear Ms. Dararina. Warmest Hospitality Greeting from Lombok Astoria When Hospitality Blend With Business and Leisure. Thank you for staying with us and for taking the time to review and share your pleasant and memorable experience during your stay. We are happy and proud to be able to provide the best service and meet your expectations, we hope you and all of us are healthy, we are happy and hopeful to see you again in the near future at Lombok Astoria for another pleasant and memorable experience with us. Best regards. Saeno Kunto. General Manager
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F***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very happy to stay in a comfortable hotel with beautiful view and nice rooms 1015 rooms. Peace and cleanliness number 1.
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Guest. Warmest Hospitality Greetings from Lombok Astoria When Hospitality Blend With Business and Leisure. Thank you for staying with us and providing a review and sharing your pleasant and memorable experience during your stay. We are pleased and proud to be able to provide the best service according to your expectations during your stay with us. We wish you and all of us good health, and we look forward to your next visit in the near future with another pleasant and memorable experience. Sincerely. Saeno Kunto, General Manager
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Guest
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Ok all services are ok.. I only stayed 1 night
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Accommodation's Reply
21 Jul 2025
Dear Guest. Warmest Hospitality Greetings from Lombok Astoria When Hospitality Blends With Business and Leisure. Thank you for staying with us and for providing a review of your experience during your stay at Lombok Astoria. It is our honor and pride to be able to provide the best service and meet your expectations. We are pleased and look forward to your next visit to Lombok Astoria. Sincerely. Saeno Kunto. General Manager.
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A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The room is very spacious and clean and comfortable for families.
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Accommodation's Reply
21 Jul 2025
Dear Guest. Warmest Hospitality Greetings from Lombok Astoria When Hospitality Blend With Business and Leisure. Thank you for your trust in choosing Lombok Astoria as your main destination for your stay while in Mataram and for providing a pleasant review and experience with us. We wish you and all of us good health, we look forward to your next visit in the near and future at Lombok Astoria and enjoying a pleasant and memorable experience. Best regards. Saeno Kunto. General Manager
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N***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Tips: Install Google TV so you can watch Netflix & YouTube👍👍
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Guest. Warmest Hospitality Greetings from Lombok Astoria: When Hospitality Blends With Business and Leisure. Thank you for staying with us and for your feedback. We look forward to welcoming you back to Lombok Astoria in the near future. Sincerely, Saeno Kunto, General Manager
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ida a. k. j. w.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Good service, best breakfast 🔥
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1 people find it helpful
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Wahyu T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Highly recommended for family vacations and also staycations with friends and colleagues.
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Accommodation's Reply
02 Jul 2025
Dear Mr. Wahyu. Warmest Hospitality Greeting from Lombok Astoria When Hospitality Blend With Business and Leisure. Thank you for your trust, Mr. Wahyu, for choosing Lombok Astoria as your main destination to stay during your visit to Mataram and for giving a review and sharing a pleasant experience during your stay at Lombok Astoria. We are very happy and proud to be able to provide the best service and according to your expectations during your stay. We are happy and hopeful to see you again in the near future at Lombok Astoria for a more memorable experience. Best regards. Saeno Kunto. General Manager
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Hery D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
I didn't expect the biggest hotel in Lombok to be above my expectations, it was clean and comfortable.
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1 people find it helpful
A***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The room is comfortable, clean, the staff is friendly, the food is delicious 👍🏻💯
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Accommodation's Reply
02 Jul 2025
Dear Guest. Warmest Hospitality Greeting from Lombok Astoria When Hospitality Blend With Business and Leisure. Thank you for your trust in making Lombok Astoria your main destination to stay during your visit to Lombok and for being willing to provide a review and share a pleasant experience. We are very happy and proud to be able to provide the best service and according to your expectations during your stay with us. We are happy and hopeful to look forward to your next visit to Lombok Astoria. Best regards. Saeno Kunto. General Manager
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Triono R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Astoria it's the best. Service is ok. Breakfast is awesome...
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M***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The hotel is good and the staff service is very friendly, the location is close to the city, the view is really good
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1 people find it helpful
Wahyu M. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Overall good. Good breakfast, ok service.
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WAWAN S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
varied breakfast, friendly staff, security guards are not very friendly
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Desak P. K. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Strategic location, best service.
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Accommodation's Reply
19 Jun 2025
Dear Mrs. Desak. Warmest Hospitality Greeting from Lombok Astoria When Hospitality Blends With Business and Leisure. Thank you Mrs. Desak for making Lombok Astoria your main destination to stay while in Mataram and for giving a review and sharing your impressive experience while at Lombok Astoria. We are very happy and proud to be able to provide the best service and according to your needs while with us. May Mrs. Desak and all of us be healthy and happy and very much looking forward to your next visit to Lombok Astoria. Best Regards. Saeno Kunto. General Manager.
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Number of reviews per page
20
40