Room Comfort: Around 01:30 in the morning, the AC made a kretek sound, it kept leaking, I caught it using a cup from the bathroom, then the AC wasn't cold as if it hadn't been serviced for a long time. And since I woke up because the AC was dripping and the sound made the room hot so I couldn't sleep anymore, I tried to go downstairs only there was a security guard so it was useless to complain and I couldn't get the AC to work properly. Regarding cleanliness: When I first came in, the table was really dusty, in the end I asked Miss to help clean it first, I cleaned the bathroom bucket myself using my bare hands, there was no toilet brush either. The bathroom shower doesn't work. With full of shortcomings like that, when you check out after 1 hour you still get charged 20 thousand per hour.