Overall Ratings & Reviews Sans Hotel Grand Omah Sastro Yogyakarta

The room is spacious, cool, not noisy, the staff is friendly and helpful.

The place is comfortable, the price is standard

Sorry I was disappointed since the first time I arrived, I arrived 1 hour early with the hope of being able to wait in the lobby area but I was told to wait in the waiting area next to the security post. Because it was hot and uncomfortable, my family waited in the car. The disappointment increased when I saw that the room door was difficult to open and the bathroom door was broken but I was too lazy to complain because I was tired and had just arrived after driving for 9 hours.

Close to mini market, clean, spacious room, TV can be used for YouTube. No toothbrush provided, shampoo, soap and towels provided. There is wifi available, the bathroom is clean, there is no limescale, there is a water heater, the showerhead has a good water flow (not small). 2 bottles of Aqua are provided. The downside is that the room feels damp, especially the pillows feel very damp.

When I first arrived I got a room with a key that was a bit difficult to open (door hinges), but in the end I was able to change to another room.

Comfortable place and friendly staff. Maybe what needs to be upgraded is providing a lift and maintenance of supporting equipment such as wifi and intercom.

the hotel is clean and comfortable enough for a staycation. the price is ok as long as it's not during high season

The room is very spacious, with clean towels, shampoo and soap, and 2 bottles of drinking water. The bed is soft, the room is more like an exclusive boarding room, more spacious than an apartment. Very comfortable, very homey. Very clean, the downside is that there is only 1 TV channel.

Pet friendly, friendly and helpful staff, easy access

Traveloka price for 2 rooms 1.6 million++, ask on the spot 400 thousand/room/night, AC swing does not work so you have to keep looking down, moldy walls, no holding shower so the shower is placed below, room phone does not work, blanket has lots of stains and is not replaced with a clean one, amenities only include soap, shampoo and towels.

As soon as I entered the room, the door was already open and the left side of the bed looked like someone had slept on it (I checked in around 10pm). So far, it could be better.

bathroom ceiling broken, room AC noisy

There are no toothbrushes and toothpaste provided in this place. There are shampoos and soaps.

The AC is very hot, and every hour the AC turns itself off, it's uncomfortable.

Not the cleanest, some places in the room looked like it never been cleaned, the duvet had stains too. But considering the price, it's not the worst. Staffs are helpful.

The room was very different from what was shown in the apps during checkout, the room was very dim, the shower and bidet were lying on the floor (no hangers), the reading lamp couldn't be turned on, there were damaged parts of the room walls (paint peeling), the layout was very different from the photos.

The phone doesn't work, the TV doesn't turn on, the AC remote doesn't work. very bad

The staff is friendly. The rooms are clean and well lit. Hopefully further improvements will be made to facilities such as dental kits and hotel slippers. The bathroom door in 2018 was also a bit difficult to close and the sink seemed a bit clogged. But it was okay according to the costs I spent staying there, quite cheap, comfortable, and lots of interesting photo spots.

The rooms and atmosphere are comfortable, but the rooms are not very airtight, so it's noisy.

Quite good, advice to double check the completeness of the room before the customer checks in to see if everything is complete, the staff is friendly and kind,