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Traveloka (1,164)

8.3

Very Good

From 1,164 reviews

Provided by travelers on

Cleanliness

8.3

Room Comfort

8.3

Meal

8.1

Location

8.3

Service and Facilites

8.3

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Kemesraan Kakitangan (13)

Suasana (13)

Bilik air (13)

Mesra Keluarga (12)

Bilik tidur (12)

Kebolehcapaian (11)

Ruang Bilik (11)

Daftar masuk/Masa keluar (10)

Kawasan Hotel (10)

Rasa (10)

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Traveler Reviews Hotel Grand Pangestu

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Customer reviews

Rima N.

9.1

/10

Reviewed 2 week(s) ago

The room is clean, the bathroom is clean and well maintained, the staff is pleasant, it seems the occupancy rate is high because the parking lot is full of cars and motorbikes. The parking lot is spacious. I used 2 rooms, the superior one did not have hot water facilities, the executive one had hot water.

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R***R

Business

9.1

/10

Reviewed 3 week(s) ago

Already a regular, comfortable, fast check-in, check-out.

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R***R

Business

9.4

/10

Reviewed 5 week(s) ago

Nice, clean room, all staff are friendly. Fast check-in check-out.

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B***i

6.9

/10

Reviewed 10 week(s) ago

The electricity was turned off at 10 o'clock.

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R***y

8.2

/10

Reviewed 14 week(s) ago

Got caught in the reverse flow so I chose this hotel, because it was close to my last position and on the side of the road too. The check-in process was fast and not complicated. Thank you.

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A***a

Staycation

10.0

/10

Reviewed 15 week(s) ago

very friendly and comfortable to stay here

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E***N

8.5

/10

Reviewed 18 week(s) ago

Overall, it's comfortable, clean, and has the best service. This hotel is highly recommended 👍👌

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R***i

Leisure

9.0

/10

Reviewed 19 week(s) ago

This hotel is the best overall, but maybe I was a bit unlucky at that time, because I got a room with musty smelling towels. The rest is good and the food is delicious, but sometimes it's not salty enough, sometimes it's too salty.

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E***a

8.3

/10

Reviewed 23 week(s) ago

the room is spacious but the level of cleanliness is lacking, for the rest everything is ok. it's just that the location is far from everywhere for those of you who like crowds this location is not suitable, but for those of you who like solitude this hotel is the best

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1 people find it helpful

L***a

8.5

/10

Reviewed 23 week(s) ago

The hotel is very clean, neat, all the employees are polite, the food is delicious. Many artists have stayed here too, can you imagine how worth it is?

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1 people find it helpful

Husein E. S.

Transit

10.0

/10

Reviewed 24 week(s) ago

Thank God it's comfortable, but the wifi doesn't reach room X. 37

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Accommodation's Reply

06 Feb 2025

Hello Sis. Hotel & Resto Grand Pangestu is honored to welcome you and your family as our guests. We always try our best to ensure that our rooms, services and facilities are always memorable for our guests. We always provide the best prices for our guests and we are also happy that our staff can provide friendly service for you. Thank you for giving us a good review. And we apologize if there is any inconvenience during your stay at our hotel. Always get the best promos from us (Room Packages, Meeting Packages, Restaurant Packages, etc.) please contact our marketing department, for every event you will hold. We hope to see you again soon. Thank you for your visit. Warm regards, Management. Hotel & Resto Grand Pangestu

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A***e

8.5

/10

Reviewed 26 week(s) ago

Overall it is very good and comfortable for work and family matters.

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Accommodation's Reply

06 Feb 2025

Hello Sis. Hotel & Resto Grand Pangestu is honored to welcome you and your family as our guests. We always try our best to ensure that our rooms, services and facilities are always memorable for our guests. We always provide the best prices for our guests and we are also happy that our staff can provide friendly service for you. Thank you for giving us a good review. Always get the best promos from us (Room Packages, Meeting Packages, Restaurant Packages, etc.) please contact our marketing department, for every event you will hold. We hope to see you again soon. Thank you for your visit. Warm regards, Management. Hotel & Resto Grand Pangestu

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D***o

8.4

/10

Reviewed 26 week(s) ago

Lots of mosquitoes, old rooms, rates are too expensive

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Accommodation's Reply

06 Feb 2025

Hello Sis. We apologize profusely for the unpleasant experience when you stayed at our accommodation. Regarding Price, Service, services or other facilities and we apologize if you have a different experience. We guarantee that we listen to your input regarding our less than good service and service. We also guarantee that we will do everything we can to improve these things for a pleasant stay experience. Thank you for your visit.

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Irfan M.

10.0

/10

Reviewed 28 week(s) ago

Strategic location, comfortable place, spacious room. Lack of electrical sockets

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Accommodation's Reply

08 Jan 2025

Hello Sis. Hotel & Resto Grand Pangestu is honored to welcome you and your family as our guests. We always try our best to ensure that our rooms, services and facilities are always memorable for our guests. We always provide the best prices for our guests and we are also happy that our staff can provide friendly service for you. Thank you for giving us a good review. Always get the best promos from us (Room Packages, Meeting Packages, Restaurant Packages, etc.) please contact our marketing department, for every event you will hold. We hope to see you again soon. Thank you for your visit. Warm regards, Management. Hotel & Resto Grand Pangestu

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rizaludin

Staycation

8.8

/10

Reviewed 28 week(s) ago

The hotel staff is friendly. The food is delicious.

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1 people find it helpful

Accommodation's Reply

08 Jan 2025

Hello Sis. Hotel & Resto Grand Pangestu is honored to welcome you and your family as our guests. We always try our best to ensure that our rooms, services and facilities are always memorable for our guests. We always provide the best prices for our guests and we are also happy that our staff can provide friendly service for you. Thank you for giving us a good review. Always get the best promos from us (Room Packages, Meeting Packages, Restaurant Packages, etc.) please contact our marketing department, for every event you will hold. We hope to see you again soon. Thank you for your visit. Warm regards, Management. Hotel & Resto Grand Pangestu

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S***S

Transit

8.2

/10

Reviewed 28 week(s) ago

Thank you, the facilities are quite good, the service of the staff and team is good, the cleanliness is good and all are very good. Satisfying for all and will be the main choice to come back here ⭐️⭐️⭐️⭐️

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Accommodation's Reply

08 Jan 2025

Hello Sis. Hotel & Resto Grand Pangestu is honored to welcome you and your family as our guests. We always try our best to ensure that our rooms, services and facilities are always memorable for our guests. We always provide the best prices for our guests and we are also happy that our staff can provide friendly service for you. Thank you for giving us a good review. Always get the best promos from us (Room Packages, Meeting Packages, Restaurant Packages, etc.) please contact our marketing department, for every event you will hold. We hope to see you again soon. Thank you for your visit. Warm regards, Management. Hotel & Resto Grand Pangestu

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A***e

8.5

/10

Reviewed 29 week(s) ago

Overall good comfortable and good service

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Accommodation's Reply

08 Jan 2025

Hello Sis. Hotel & Resto Grand Pangestu is honored to welcome you and your family as our guests. We always try our best to ensure that our rooms, services and facilities are always memorable for our guests. We always provide the best prices for our guests and we are also happy that our staff can provide friendly service for you. Thank you for giving us a good review. Always get the best promos from us (Room Packages, Meeting Packages, Restaurant Packages, etc.) please contact our marketing department, for every event you will hold. We hope to see you again soon. Thank you for your visit. Warm regards, Management. Hotel & Resto Grand Pangestu

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A***a

Staycation

8.2

/10

Reviewed 29 week(s) ago

Nice and comfortable, just the AC is not cold enough. Check in and check out is fast

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Accommodation's Reply

08 Jan 2025

Hello Sis. Hotel & Resto Grand Pangestu is honored to welcome you and your family as our guests. We always try our best to ensure that our rooms, services and facilities are always memorable for our guests. We always provide the best prices for our guests and we are also happy that our staff can provide friendly service for you. Thank you for giving us a good review. Always get the best promos from us (Room Packages, Meeting Packages, Restaurant Packages, etc.) please contact our marketing department, for every event you will hold. We hope to see you again soon. Thank you for your visit. Warm regards, Management. Hotel & Resto Grand Pangestu

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A***a

Business

8.5

/10

Reviewed 30 week(s) ago

Comfortable budget hotel, friendly receptionist, very cool

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Accommodation's Reply

08 Jan 2025

Hello Sis. Hotel & Resto Grand Pangestu is honored to welcome you and your family as our guests. We always try our best to ensure that our rooms, services and facilities are always memorable for our guests. We always provide the best prices for our guests and we are also happy that our staff can provide friendly service for you. Thank you for giving us a good review. Always get the best promos from us (Room Packages, Meeting Packages, Restaurant Packages, etc.) please contact our marketing department, for every event you will hold. We hope to see you again soon. Thank you for your visit. Warm regards, Management. Hotel & Resto Grand Pangestu

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A***i

Staycation

10.0

/10

Reviewed 33 week(s) ago

The best, comfortable and nice, but the bathroom door is a little broken.

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