1. At check-in not in identity check or ktp can be very dangerous. 2. The mattress is not good or pushes inside. The keys and doors are hard to use. 4. Unfriendly waiter. 5. The air conditioner was cold and the TV broadcast was nice. Not providing soft drinks when booking. 7. The sink water is not on. 8. No facilities of soap, shampoo, or toothbrush and toothpaste. 1. Mattresses, pillows, and bolsters smell like not replaced or cleaned sprai.