I stayed in a family room for 4 people, but I only got 2 towels, I asked for extra but it wasn't given, because they said it was standard. # cleanliness, the floor under it is really dirty, cleaning doesn't reach under the bed. (I forgot to take a photo) the fan is really dirty, the blanket is no longer suitable for use. Please pay more attention to cleanliness because that is the main factor. # noted: the rooms are perfumed so the air doesn't smell. Thank You.