Log In
Register
Westgate Residence Hotel
Explore Westgate Residence Hotel
Overall Ratings & Reviews Westgate Residence Hotel
Traveloka (277)
Other sources (40)
8.2
Very Good
From 277 reviews
Provided by travelers on
Cleanliness
8.2
Room Comfort
8.1
Meal
8.0
Location
8.2
Service and Facilites
8.4
People often mention about Westgate Residence Hotel
All
Bedroom (3)
Ambiance (2)
Room Space (2)
Bathroom (2)
Distance to City Center (1)
Accessibility (1)
Staff Friendliness (1)
Wifi (1)
Check-in/out Time (1)
Soundproof (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Westgate Residence Hotel
Number of reviews per page
20
40
Customer reviews
Verified Traveler
6.3
/10
Reviewed 1 week(s) ago
The cleanliness needs improvement, especially the bathroom area. The mattress, sheets, and blankets are not clean; they smell musty and there are hair fragments.
See original
Find this review helpful?
R***n
Business
6.1
/10
Reviewed 14 week(s) ago
The lobby is beautiful, clean, and smells good. However, the room is damp, dusty, and has mold on the walls. I have allergic rhinitis and my nose is stuffy all night. The advantage is that the location is close to the meeting place.
See original
Find this review helpful?
อ***์
6.5
/10
Reviewed 30 week(s) ago
There is a lot of dust on the carpet throughout the hotel. The old hotel is quite scary.
See original
Find this review helpful?
n***n
Leisure
9.7
/10
Reviewed 34 week(s) ago
Convenient transportation, convenient parking, clean and tidy rooms.
See original
Find this review helpful?
K***i
Leisure
6.8
/10
Reviewed 83 week(s) ago
The bed is 5 feet, the bed is not very good. This price is approximately The bed should be better / The bathroom is good. Passed / There is a hair dryer / There is a lounge chair. But the bed is not okay at all🥲🥲🥲
See original
Find this review helpful?
Peerapong Peerapong
6.2
/10
Reviewed 93 week(s) ago
ห้องพักและห้องน้ำเล็กมาก ส่วนที่เป็นห้องน้ำเหมือนระเบียงนอกห้องแต่ตกแต่งเดินท่อเป็นห้องน้ำ
1 people find it helpful
CH
Chanyanut H.
6.2
/10
Reviewed 128 week(s) ago
ห้องนอนไม่คุ้มกับราคาค่ะ เสียความรู้สึก ถ้าไม่มาทำงาน ขอคืนห้องค่ะ ตอนจองห้องสวยมากค่ะ แต่ห้องที่ได้ เหมือนสภาพหอพักรายเดือน คืนพันกว่าบาท แย่มากค่ะ ไม่มีอะไรเลย ห้องแค่น่ากลัว ล๊อบบี้โอเคร พนักงานบริการดี แต่ห้องนอนไม่ไหวจริงๆๆ รับไม่ได้กับราคาที่เสียไป ห้องนอน โรมแรมต้องให้ความสำคัญกับการนอนด้วย เสียใจ ผิดหวังมาก
1 people find it helpful
WS
Wasita S.
6.0
/10
Reviewed 134 week(s) ago
สภาพห้อง และโดยรวมไม่ตรงกับปก ห้องเก่ามาก ราคานี้ถือว่าแพง เมื่อเทียบกับคุณภาพ
Find this review helpful?
CN
Cha N.
9.4
/10
Reviewed 140 week(s) ago
ห้องโอเครค่ะ บรรยากาศดีมากๆค่ะอาหารเช้าบอกเลยอร่อยและมีให้เลือกหลากหลายไม่ผิดหวังค่ะ
Find this review helpful?
Sarunphat Wannakul
8.5
/10
Reviewed 255 week(s) ago
The bed is a little noisy when sitting down, 1 bathroom light goes out, but the overall atmosphere is quiet, good, but safe.
See original
1 people find it helpful
Siriwrath W.
8.5
/10
Reviewed 269 week(s) ago
Clean rooms, delicious food, excellent service staff.
See original
Find this review helpful?
PP
Pphamai P.
9.4
/10
Reviewed 280 week(s) ago
All staff are very good service, delicious food, cool air, very impressed, but the room is a bit small. The window is in the bathroom It looks a little strange.
See original
Find this review helpful?
MW
Milkmilk W.
9.4
/10
Reviewed 290 week(s) ago
Cute decoration The service staff is very good.
See original
Find this review helpful?
กอ
กนกวรรณ อ.
6.2
/10
Reviewed 297 week(s) ago
The room does not match the cover. At first, I booked because I think the room is beautiful enough. Really scary. But I told the receptionist that he said that I was not renovated. Next round I will take the oval and then give I said I didn't go.
See original
1 people find it helpful
Accommodation's Reply
17 Jun 2020
Dear Kanokwan
The hotel is very sorry. For your experience And please note that we have received feedback from you regarding the room and service of the front desk. We will try our best to improve our service. So next time to stay with us We will provide the best service possible.
Thank you for using the service.
With respect
General Manager Westgate residence hotel
See original
SC
Sutnatchanan C.
Business
8.5
/10
Reviewed 315 week(s) ago
Lovely hotel Facilities OK Location OK. For those who have to run errands in that area.
See original
1 people find it helpful
Kriengsak J.
Business
6.3
/10
Reviewed 336 week(s) ago
Old, smell, low class decoration.
Find this review helpful?
Tan Tan
6.3
/10
Reviewed 348 week(s) ago
Room rates are equivalent to hotels. But Tien slept hard The bathroom is very small. Other devices are considered normal.
See original
Find this review helpful?
SN
Supachok N.
6.0
/10
Reviewed 353 week(s) ago
Exterior and corridor looks good. But in the room is very poor The furniture is cheap and the sheets are not clean. Breakfast was a little selective.
See original
Find this review helpful?
BN
Benchawan N.
5.2
/10
Reviewed 356 week(s) ago
The room is very small, the hotel is renovating the old elevator, not suitable for the price to pay The condition of the hotel is shabby
See original
Find this review helpful?
Sirilak T.
8.5
/10
Reviewed 359 week(s) ago
Good room, good atmosphere, delicious food 😊
See original
Find this review helpful?
Number of reviews per page
20
40
About Traveloka
Traveloka Vietnam Co., Ltd. Enterprise Reg.: 0313581779 issued on 18 December 2015 | An Phu Building, 117-119 Ly Chinh Thang, Xuan Hoa Ward, HCMC | Legal Representative: Le Minh Tu | Email: cs@traveloka.com | Tel: +84 28 3861 4699
Copyright © 2026 Traveloka. All rights reserved