Overall Ratings & Reviews Iconic Hotel Prai Penang

In the booking of traveloka we book the room with breakfast for 6 people in 3 rooms. Then in the morning they inform only 1 person can have breakfast in 1 rooom, others should be charged. No one inform us when we check in. Also in the booking doesnt show that we should pay more for breakfast. Staff said “ the number of people in booking is not the number of people have breafast”. Meanwhile, the money we paid to traveloka for breakfast room is higher than non breakfast+ paid at the restaurant for 2 people. Conclusion, it is not a big deal but feeling like being cheat on booking, which I never faced before in other hotels.

Good place to stay when outstation.

Good stay during my work trip.

The hotel is clean and service is good, however the lighting is abit dim, and not warm, can be improved. Aircon is abit noisy. Overall its a pleasant stay.

The room is clean and spacious. Worth the price tag.

Comfortable, best pool very ank2 like

Best view with a friendly and kind staff. room really neat and really companion your holiday there. you don't have to be stress out if you left your toothbrush or etc cause they have make it complete there. just bring yourself also your clothes only 🥰

New hotel. So cozy room. Nice experience & will stayed again.

The hotel is very tidy and the best. complete everything so very happy. thank you 🥰

The bedroom so comfy and clean. Breakfast so delicious. Staff friendly.

Good location. Room is clean. Staff are very helpful

good location near to shops and restaurants. clean and big room well maintained. negative thing about hotel is the Wi-Fi was not good at all. need improvement.

Enjoyed the stay. Comfy bed, spacious room, in-room coffee machine, free car park.

New hotel and very clean. Lots of cafes and restaurants at the location of this hotel, it's just that the cafe doesn't serve local food because there are many westerns, Chinese and Korean Food there.

I love it. The room is so comfortable.

This trip was , make us unhappy this is not the first stay for us at iconic prei, before this strip , we feel very happy and satisfy because we feel warn and friendly , nice staff (restaurant we having breakfast) (warm when we check in at reception) (helpful for housekeeping staff) that's way after our first stay , we choose , every strip we , when we go prei , iconic will be our first choice this trip made us very feel down , actually , we purposely travel to bukit metajam and stay at iconic is for our (new year countdown 2019) because we having great time last nycd 2018 , unfortunately , feel sad for that night , stay at room from 11pm to next day , did not enjoy totally . Can't fall in sleep at night, we disappointed make this trip. Reason is - iconic nycd start 10.00pm at lobby , we there around 10.45pm , sit at lobby sofa , we ask the reception , can sit there waiting for countdown ? , they said yes, but when we seat about 20 min, the restaurant guy come to ask us for drinks , I said no thanks , we just seat here for enjoy the nycd party , he said - can't , must order drinks only can sit at the lobby sofa I mention to him , we are the hotel guest , he said can not also for that night, must order than I ask the reception again , reception staff say can. We feel very shy , other people if miss- understand , think we can't pay for the drinks, happen is me & husband do not like alcohol and cold drinks . This is the first time come across hotel lobby can seat , only can stand , if no order for drinks feel bad for this new year sad sad sad for the first day of new year

very nice staying. recommended stayed for holiday, business and fun..

Great hotel with good location that surrounded by icon city.

Very comfortable, nice sleep, everything is good

very good and comfort stay. overall okay including cleanliness, staffs are friendly and helpful. the only downside is there is bug at the towel.