The receptionists are not hospitable, doesn't know to accommodate their guests properly, the lobby is warm during day time, they will just turn on the ac in the afternoon, the couch smells bad like molds. The internet connection is unstable, and next day your wifi connection will automatically cuts off. The ground lobby is much better because the guards are very pleasant and the area is cold, and our room is fine... so kindly fix this issue so that the next time we'll come back we don't experience this uncomfort and let your receptionist join seminar about hospitality, thank you.