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Traveloka (28)

Other sources (10)

8.0

Very Good

From 28 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.9

Meal

7.5

Location

8.7

Service and Facilites

8.7

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Traveler Reviews Hotel Longhouse

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Customer reviews

Verified Traveler

Leisure

9.4

/10

Reviewed 3 week(s) ago

My first visit to Kuching was great! Luckily I found this hotel when I have arrived at Kuching, because my trip this time was totally unplanned. Ambiance/Facilities: Since this hotel stand in a hook, a junction street, I can enjoy the 270 degrees view of the car and people passing by. The lobby is also comfort and cool. The room is also feel homey and comfort, equipped with large and bright bathroom. Iron and it's board are also provided. Staff Assistance: The hotel staffs are really helpful. They can provide you information about tourist attraction, halal food nearby, and even minimarket to hunt some Malaysian gifts. They also provide luggage deposit counter while you roaming the city. My first stay in Kuching is special because this hotel adds my wonderful experience in Kuching. With the facilities, location, coziness, their price is affordable. This hotel is located near the famous waterfront area and cat monument in Kuching. There are also many restaurant by just walking about 5 minutes.

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Sutirto N.

Leisure

6.2

/10

Reviewed 64 week(s) ago

We didn't try the food, it's just that there wasn't any parking, we had to park on the side of the road and the reception staff were less than professional in serving guests.

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Accommodation's Reply

31 Jul 2024

Dear Mr Sutirto, Thank you for choosing Hotel Longhouse as your preferred choice of accommodation. We appreciate that you took the time to share your recent experience. Our primary goal is always to provide our guests with an enjoyable experience. Our hotel do not cater any in house food. Perhaps you can enlighten us with your statement of food that you didn’t try. As for the parking, we do have private parking at the back of our building. You just need to ask our front desk. Please be assured that immediate action has been taken by the respective head of department to address the issues you mentioned. In future, we hope you consider returning and giving us another chance to impress you. Once again, we apologize for any inconvenience caused and thank you for your understanding. Regards, Kimberly SIM General Manager

T***h

6.5

/10

Reviewed 73 week(s) ago

Staff don't know introduce bamboo rafting place.

1 people find it helpful

H***y

Leisure

10.0

/10

Reviewed 81 week(s) ago

Clean and comfortable hotel, strategic location.

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Fress

8.5

/10

Reviewed 100 week(s) ago

Room beyond my expectation 😊. Myself and family loving it. Room was spacious, clean, and staff was friendly. Hotel location accessible to most places. Do not hesitate to choose this hotel 😊.

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Nurul H. B. G.

9.7

/10

Reviewed 102 week(s) ago

Good value for money. Clean. Nice room. Silent. Excellent, thanks.

1 people find it helpful

Fathur R.

9.4

/10

Reviewed 106 week(s) ago

Kamar bersih dan luas dengan 3 bed yang bisa untuk 4-5 orang. Kamar mandi juga bersih dan nyaman. Handuk, sandal, air mineral, dan lain-lain semua tersedia. Semua fasilitas sesuai dan berfungsi dengan baik. Lokasi dekat patung dan waterfront Kuching, bisa jalan kaki. Tempat makan dan ngopi juga dekat. Harga murah dengan fasilitas yang sesuai. Kalau ke Kuching lagi, menginap di sini lagi.

1 people find it helpful

JOJOR PUTRINI SINAGA

6.2

/10

Reviewed 145 week(s) ago

Great location. But when I checked in, I was asked for money again even though I had already paid. Why are you asking for money again? what's wrong3?

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5 people find it helpful

JOJOR PUTRINI SINAGA

6.3

/10

Reviewed 145 week(s) ago