Overall Ratings & Reviews Neotel Hotel City Centre

Please improve it again, the room AC is very hot and when you enter the room the room smells.

It's safe in this hotel. The air conditioning is cool. I was a bit worried after reading the reviews, but after staying there, it turned out to be safe. Thanks, Neo.

The hotel staff are not friendly at all, they have not studied hospitality.

Enough to stay overnight for work purposes

The elevator cannot be used, the AC remote cannot be used, the AC is not cold enough, the elevator repair staff is noisy during break time, the walls and floors of the room are dirty, the bathroom exhaust fan is dead, water is stagnant in the toilet area.

The corridors and stairs are dusty, the rooms are not soundproof, sometimes disturbed by activities in the next room.

Not good at all, the hottest hotel I've ever stayed in. Even if we complain, there's no solution.

For bedrooms and bathrooms should be cleaned more diligently. So that it does not look dirty, especially the bathroom closet section to use a dirt remover to make it cleaner again.

Got a room without an outside window, but it was comfortable.

Best location in the city center, friendly price.

The AC is hot, I've changed rooms, upgraded rooms, but it's still the same. The rooms are clean. It's time for the hotel to be rejuvenated.

The hotel is clean, the room and bathroom are clean, the service is okay. Only the breakfast menu is not very varied.

It's quite good for that price, but the hotel room isn't very clean

The AC is really hot. When I changed to another room, the AC was still hot.

The hotel staff is friendly, but the check-in and check-out times are too strict. The food is so-so. The hotel is located in the city so it's easy to find food.

Dirty Hotel Room, there are gecko droppings on the windows, yellow water, AC is not cold, bathroom floor is very dirty, hotel room does not smell good.

The room is clean, the AC is still not cold enough, the staff service is friendly. Quick to help when we want to move rooms. Highly recommended to stay here.

VIP class room keys are problematic, you have to ask the staff 3 times to open the door, the AC is not cold enough and the sound is noisy, it would be better to replace this type of VIP room, because the price is actually just standard.

The hotel, the service provided is really minimalist (below standard), windows. Can't be locked. AC is not cold enough, WIFI is lousy.

This is the umpteenth time I have stayed here, but I am too lazy to bother taking photos and videos of all sorts. But this time I was very disappointed. Booked through Traveloka. And I was always given room 502, which had a less cold AC, even only a fan as a room cooler, the bed always had stains like this. In the past, the key to this room was difficult to open. And I was surprised when I stayed here again and was given the same room. Please, Neo. Please pay attention to the rooms again. Because I have been here so many times