Grand Citihub Hotel @ Kajoetangan - Malang

Explore Grand Citihub Hotel @ Kajoetangan - Malang
8.3
Very Good
From 7,387 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.3

Meal

8.1

Location

8.6

Service and Facilites

8.1

People often mention about Grand Citihub Hotel @ Kajoetangan - Malang
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Distance to City Center (170)
Surroundings (147)
Room Space (143)
Bedroom (143)
Accessibility (136)
Staff Friendliness (130)
Ambiance (126)
Bathroom (110)
Hotel Area (107)
Taste (103)
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Traveler Reviews Grand Citihub Hotel @ Kajoetangan - Malang

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Customer reviews
Gita P. J.
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8.5
/10
Reviewed 3 day(s) ago
Was check-in late around 8 PM, the hotel staff are helpful, but I'm kinda beefing with the hotel receptionist staff because we were out of cash and needed to rush to work, and they can’t wait for us to give them a deposit cash, or they won’t let us get into our room (better have some amount of cash), but glad the hotel was just across from Bank and ATM. The room was just the same as the photos. Me and my husband stayed at the room with a balcony since we both are smokers, pretty view, but oh my god, noises all the time, it’s not soundproof. You will hear a lot of noise of people singing until midnight, bikes with loud exhaust. Wi-Fi is not the best for us since we are both remote workers, and Wi-Fi is so important to us. They got you vouchers for breakfast and meals, the food are so-so, and the price was okay, it’s enough for 2 people to eat together, very big portion. A lot of coffee shops and minimarts are walkable.
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A***g
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Staycation
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8.7
/10
Reviewed 3 day(s) ago
Friendly staff, very strategic location, culinary environment, suitable if you want to walk around near the hotel.
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H***y
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9.7
/10
Reviewed 4 day(s) ago
The hotel is okay. I thought it would be like the Citihub in Kediri, but it's different. The only amenities missing here are a kettle and hotel slippers. As for breakfast, I thought it would be a buffet, but it turns out I got a 50,000 rupiah voucher to eat at the restaurant.
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A***M
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Business
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10.0
/10
Reviewed 4 day(s) ago
Very nice staff and helpfull good hotel
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I***e
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Medical
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6.2
/10
Reviewed 1 week(s) ago
The room was very stuffy, smelly, and not soundproof, as people talking outside were very audible. There was no indication that the bathroom was transparent, with no lid.
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Dimas C.
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8.2
/10
Reviewed 1 week(s) ago
How come, it's 2:35 PM and I still can't check in.
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A***a
icon-origin-TRAVELOKA
6.5
/10
Reviewed 1 week(s) ago
I wasn't entirely comfortable with the room facilities at this hotel. While the hotel's location is strategic, the amenities aren't as good, such as spotty Wi-Fi, an unstable TV due to the network connection, and the lack of facial tissues in the room (FYI, they don't even provide an electric kettle or mini-fridge). After a two-night stay here, I felt a bit lacking in the hotel's facilities, even though I booked a superior king-size room.
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r***l
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8.5
/10
Reviewed 1 week(s) ago
Please provide coffee and tea, a hotel that costs that much only provides water.
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v***a
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Leisure
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8.8
/10
Reviewed 2 week(s) ago
The rooms are spacious, the hotel is clean, in the center of Kayutangan.
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M***z
icon-Staycation
Staycation
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5.0
/10
Reviewed 2 week(s) ago
There are no amenities, and the price is very expensive. The rooms also have no windows. Meals are served with vouchers, not buffet style. Food is also very expensive. Very disappointed with my stay here. The room smells bad. The 200,000 IDR deposit is also very expensive for a hotel with no amenities.
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M***z
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5.4
/10
Reviewed 2 week(s) ago
It's very expensive for a hotel with no amenities. Breakfast is provided with a voucher, not a buffet. The price is very high. The room is very small, and there are no windows. It's not worth the price. Very disappointed with my stay here.
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Verified Traveler
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
The hotel is really nice and the space is big, the twin bed can fit four people and can fit a lot of suitcases, suitable for a family of 4 in one room.
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k***a
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Transit
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9.4
/10
Reviewed 3 week(s) ago
Nice, comfortable, practical, and close to everywhere (walking distance).
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ahmad f.
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9.7
/10
Reviewed 3 week(s) ago
Because I only stayed overnight after participating in a running event. Yes, the location is okay, but if you're used to sleeping to the sound of motorbikes because it's a main road, it's okay. Overall, it's a 5-star location.
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Y***i
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Leisure
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10.0
/10
Reviewed 3 week(s) ago
The location is truly strategic. Close to everything and right in the heart of town. If you want to explore the Kayutangan area, this is the perfect place. The rooms are spacious with balconies. Smoking is not allowed in all rooms, but smoking is allowed on the balcony as long as the door is securely closed. Thank you for the excellent service.
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2 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
I booked this hotel for my parents who were on vacation in Malang from Blitar. The photos and the actual experience were beyond expectations. Honestly, judging from the photos, it looked like a budget hotel, and I couldn't really complain at that price. My mother's testimonials were hilarious! The location is close to the monument, which is easy to access everywhere, eating out is easy and cheap, and so on. The location is very strategic. However, according to my mother, the hotel should be noted that the breakfast, which is usually a buffet, was actually just a restaurant voucher, food ordered, and then delivered to the room. That's just a minor point, not a big deal. Thank you for the service provided to my parents.
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Verified Traveler
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8.5
/10
Reviewed 4 week(s) ago
The staff are quite friendly and efficient.
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1 people find it helpful
A***A
icon-Staycation
Staycation
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6.6
/10
Reviewed 4 week(s) ago
The location is very strategic and quite comfortable, but there is no refrigerator in the room and we were disappointed because the breakfast was not a buffet but instead we were given a voucher to eat at the restaurant next door.
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D***i
icon-Business
Business
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8.8
/10
Reviewed 4 week(s) ago
Yes, it's pretty good, but the rules are a bit odd, but overall it's okay.
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Syubban F.
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9.4
/10
Reviewed 4 week(s) ago
Just B, the price is that and the type is driver room
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