Traveloka (7,670)
Other sources (29)
8.6
Very Good
From 7,670 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.7
Meal
8.5
Location
8.8
Service and Facilites
8.6
People often mention about Hotel Santika Radial Palembang
All
Staff Friendliness (100)
Bedroom (81)
Variety (79)
Distance to City Center (78)
Ambiance (76)
Room Space (70)
Bathroom (69)
Accessibility (66)
Hotel Area (65)
Family Friendly (61)
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Traveler Reviews Hotel Santika Radial Palembang
Number of reviews per page
20
40
Customer reviews
SS
Sefri S.
Business
10.0
/10
Reviewed 1 week(s) ago
The staff is very friendly, the hotel is clean and fragrant, all the food is delicious, the smoking room is very fragrant....
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Accommodation's Reply
28 Aug 2025
Dear Ms. Sefri, Warm greetings from Hotel Santika Radial Palembang, First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the strategic location, facilities, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision and mission in serving you. We are happy to receive criticism and suggestions to improve the quality of our services and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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B***i
Business
10.0
/10
Reviewed 1 week(s) ago
Very pleasant hotel 👍
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Accommodation's Reply
28 Aug 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Radial Palembang. First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the strategic location, facilities, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision and mission in serving you. We are happy to receive criticism and suggestions to improve the quality of our services and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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D***a
Staycation
10.0
/10
Reviewed 2 week(s) ago
It was very comfortable to stay at this hotel.. All the services were really good.. Thank you Hotel Santika Radial Palembang..🙏🏻😍
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Accommodation's Reply
21 Aug 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Radial Palembang. First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the various facilities, strategic location, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision and mission in serving you. We are happy to receive criticism and suggestions to improve the quality of our services and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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VS
Vina S. A.
Business
10.0
/10
Reviewed 2 week(s) ago
The staff is very friendly and very helpful.
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Accommodation's Reply
19 Aug 2025
Dear Ms. Vina, Warm greetings from Hotel Santika Radial Palembang, First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the various facilities, strategic location, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision & mission in serving you. We are happy to receive criticism and suggestions to improve the quality of service and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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PR
Putri R.
Leisure
10.0
/10
Reviewed 2 week(s) ago
The hotel staff was friendly and the cleanliness was excellent. Thank you to Dewa for taking care of our room.☺️
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Accommodation's Reply
18 Aug 2025
Dear Mrs. Putri, Warm greetings from Hotel Santika Radial Palembang. First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the various facilities, strategic location, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision and mission in serving you. We are happy to receive criticism and suggestions to improve the quality of our services and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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DM
Desti M.
Staycation
9.7
/10
Reviewed 3 week(s) ago
Very friendly staff, thank you for your service, Mas Andri, the check-out process was very fast.
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Accommodation's Reply
18 Aug 2025
Dear Mrs. Desti, Warm greetings from Hotel Santika Radial Palembang, First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the various facilities, strategic location, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision & mission in serving you. We are happy to receive criticism and suggestions to improve the quality of service and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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a***d
9.1
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, from security to 5-star cleanliness. Thank you Mas Dewa, Santika Hotel staff 👍
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Accommodation's Reply
18 Aug 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Radial Palembang. First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the various facilities, strategic location, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision and mission in serving you. We are happy to receive criticism and suggestions to improve the quality of our services and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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A***a
8.8
/10
Reviewed 3 week(s) ago
Strategic location and plenty of dining options within the hotel area. The food is delicious, and the rooms are comfortable.
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Accommodation's Reply
13 Aug 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Radial Palembang. First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the various facilities, strategic location, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision and mission in serving you. We are happy to receive criticism and suggestions to improve the quality of our services and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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Mohammad M. H.
Business
8.2
/10
Reviewed 3 week(s) ago
Strategic location. A lot of street food right in front side of the hotel. No need to worry if you are starving at night.
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Accommodation's Reply
11 Aug 2025
Dear Mr. Mohammad,
Warmest Greetings from Hotel Santika Radial Palembang,
Thank you for sharing such an excellent remarks of your recent stay.
We are thrilled to know that you had a pleasant stay with us and particularly satisfied with the quality of our service.
Once again, thank you for your valued remarks and we look forward to welcoming you and your colleague to Hotel Santika Radial Palembang soon.
Sincerely Yours,
Management of Hotel Santika Radial Palembang
I***m
8.5
/10
Reviewed 4 week(s) ago
Good to stay and breakfast in this hotel
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Accommodation's Reply
08 Aug 2025
Dear Mr/Ms.,
Warmest Greetings from Hotel Santika Radial Palembang,
Thank you for sharing such excellent remarks of your recent stay.
We are thrilled to know that you had a pleasant stay with us and particularly satisfied with the quality of our service. Once again, thank you for your valued remarks and we look forward to welcoming you and your colleague to Hotel Santika Radial Palembang soon.
Sincerely Yours,
Management of Hotel Santika Radial Palembang
S
Saptomo
9.1
/10
Reviewed 4 week(s) ago
The hotel is located near LRT station, only couple of minutes walking. Also located near a mall. The surrounding area near the hotel also filled with restaurants and at least 3 pempek joints. The room also very clean and comfortable. There was no refrigerator available but everything else was fine. The bathroom was great, the water flow was good and warm water was available as well. A very good place to stay when in Palembang!
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Accommodation's Reply
07 Aug 2025
Dear Mr. Saptomo,
Warmest Greetings from Hotel Santika Radial Palembang,
Thank you for sharing such an excellent remarks of your recent stay.
We are thrilled to know that you had a pleasant stay with us and particularly satisfied with the quality of our service.
Once again, thank you for your valued remarks and we look forward to welcoming you and your colleague to Hotel Santika Radial Palembang soon.
Sincerely Yours,
Management of Hotel Santika Radial Palembang
D***a
Leisure
10.0
/10
Reviewed 4 week(s) ago
The room is comfortable and spacious.. In the city center.. Close to everywhere.. The breakfast is delicious and has many varieties.. The staff are very friendly & kind.. Thank you Hotel Santika Radial 🙏🏻
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Accommodation's Reply
07 Aug 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Radial Palembang. First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the various facilities, strategic location, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision and mission in serving you. We are happy to receive criticism and suggestions to improve the quality of our services and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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E***i
8.5
/10
Reviewed 4 week(s) ago
Good as expected
Clean
Complete
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Accommodation's Reply
07 Aug 2025
Dear Madam, Warm greetings from Hotel Santika Radial Palembang, First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the various facilities, strategic location, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision & mission in serving you. We are happy to receive criticism and suggestions to improve the quality of service and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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Mp
Mike p. S.
10.0
/10
Reviewed 4 week(s) ago
I recommend this place, the breakfast has a lot of choices and is also delicious, the service is also good...
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Accommodation's Reply
07 Aug 2025
Dear Ms. Mike, Warm greetings from Hotel Santika Radial Palembang, First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the various facilities, strategic location, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision & mission in serving you. We are happy to receive criticism and suggestions to improve the quality of service and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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H***a
9.1
/10
Reviewed 5 week(s) ago
The hotel staff is friendly and very helpful, the rooms are clean and the air conditioning is cool, the location is strategic, and the breakfast is delicious and varied. Overall, it's worth it.
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Accommodation's Reply
30 Jul 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Radial Palembang. First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the various facilities, strategic location, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision and mission in serving you. We are happy to receive criticism and suggestions to improve the quality of our services and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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Y***i
9.7
/10
Reviewed 5 week(s) ago
Lack of parking lot
Need a clear sign
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D***n
Business
10.0
/10
Reviewed 5 week(s) ago
The pool is clean, although a bit small.
The rooms are comfortable and have complete facilities. Excellent service.
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Accommodation's Reply
30 Jul 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Radial Palembang. First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the various facilities, strategic location, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision and mission in serving you. We are happy to receive criticism and suggestions to improve the quality of our services and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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AA
Abdul A.
Staycation
9.7
/10
Reviewed 6 week(s) ago
Clean rooms, friendly staff and strategic location, near the mall and easy to find food.
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Mr. Abdul, Warm greetings from Hotel Santika Radial Palembang, First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the strategic location, facilities, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision and mission in serving you. We are happy to receive criticism and suggestions to improve the quality of our services and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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I***n
9.7
/10
Reviewed 7 week(s) ago
The room was comfortable, the service was friendly, especially with Mbak Nia who was very helpful, the towels were a bit small, but when I asked for them to be replaced the staff responded quickly.
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Accommodation's Reply
21 Jul 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Radial Palembang. First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the strategic location, facilities, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision and mission in serving you. We are happy to receive criticism and suggestions to improve the quality of our services and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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Aj
Anwar j.
Staycation
10.0
/10
Reviewed 7 week(s) ago
Amazing, strategic location, varied and delicious food.
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Accommodation's Reply
17 Jul 2025
Dear Mr. Anwar, Warm greetings from Hotel Santika Radial Palembang, First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the strategic location, facilities, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision and mission in serving you. We are happy to receive criticism and suggestions to improve the quality of our services and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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Number of reviews per page
20
40
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