Dear Mrs. Puput, It is with pleasure that we, Santika Radial Palembang Hotel, would like to express our gratitude for sharing your experience at Santika Radial Palembang Hotel. First, we would like to thank you for your feedback. We are delighted to hear that you were satisfied with the facilities, excellent location, and service at Santika Radial Palembang Hotel. Providing overall comfort and convenience to our guests is our vision and mission. We welcome your comments and suggestions to improve the quality of our services and facilities in preparation for your next visit. Sincerely, The Management Team, Santika Radial Palembang Hotel