Dear Ms. Hijriah, It is with pleasure that we, Santika Radial Palembang Hotel, extend our warmest regards. First, we would like to thank you for sharing your experience at Santika Radial Palembang Hotel. We are delighted to hear that you were satisfied with the facilities, excellent location, and service at Santika Radial Palembang Hotel. Providing overall comfort to our guests is our vision and mission in serving you. We welcome your feedback and suggestions to improve the quality of our services and facilities in preparation for your next visit. Sincerely, The Management Team, Santika Radial Palembang Hotel