8.3
Very Good
From 1,088 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.0

Location

8.6

Service and Facilites

8.3

People often mention about Comfort Margonda Residence 3
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Distance to City Center (6)
Check-in/out Time (5)
Wifi (4)
Ambiance (4)
Bedroom (4)
Accessibility (3)
Bathroom (3)
Surroundings (2)
Family Friendly (2)
Staff Friendliness (2)
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Traveler Reviews Comfort Margonda Residence 3

Number of reviews per page
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40
Customer reviews
F***a
icon-origin-TRAVELOKA
5.8
/10
Reviewed 7 week(s) ago
Smelly. Dirty, creepy, and the bed was dirty. It looked completely different from the picture. It was truly unfit for sleeping. I asked to be moved to a better room, and I even said I'd pay extra, but they said they had no other units available. I booked for two nights and checked out the first night, choosing to stay at the hotel next door.
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1 people find it helpful
I***N
icon-Transit
Transit
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8.8
/10
Reviewed 8 week(s) ago
Room cleanliness needs to be maintained to ensure a pleasant stay and a return. Overall, it's quite good.
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AL Alisha
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8.4
/10
Reviewed 11 week(s) ago
The place is quite good, but the AC is bad
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2 people find it helpful
N***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 24 week(s) ago
The staff was very friendly and accomodating!
2 people find it helpful
A***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
The condition is good, but the property is not so good anymore.
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3 people find it helpful
F***H
icon-origin-TRAVELOKA
9.7
/10
Reviewed 41 week(s) ago
Very good and clean, the important thing is that it is cheap, all the rooms are well maintained and this is a Dimares Inn whose service is proven.
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6 people find it helpful
A***l
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 43 week(s) ago
The complaint is that the property room is outdated, the bed is outdated. Not worth selling. The bathroom faucet is broken. The kitchen cupboard is removed. It is very bad if it is sold for 350 RB.
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Accommodation's Reply
18 Dec 2024
Hi sis, I apologize sis from 2 different properties that you ordered as this explanation is in another property because we do not have a cupboard in the kitchen. Please give a review according to the property that you ordered sis. Thank you
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e***a
icon-Transit
Transit
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8.1
/10
Reviewed 44 week(s) ago
too bad at the time I was there.. the lights were off, air conditioner not cold, and the tv only shows 1 channel
4 people find it helpful
Y***p
icon-Leisure
Leisure
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8.5
/10
Reviewed 51 week(s) ago
The security is annoying, when asked about it they get angry, but the rest is okay.
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2 people find it helpful
T***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 54 week(s) ago
It's quite tight for ID cards. Then some of the toilets don't work. Neat, clean, comfortable, okay.
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1 people find it helpful
A***h
icon-Staycation
Staycation
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9.4
/10
Reviewed 56 week(s) ago
I've stayed here many times and have never been disappointed. Thank you for the cleanliness of the room and everything.
3 people find it helpful
Accommodation's Reply
01 Oct 2024
Thank you for the positive comments from our loyal customers, we look forward to seeing you again
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a***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 56 week(s) ago
Good, clean room, cold AC, digital TV and refrigerator, suggestion: the pillows are not thick enough and there are no bolsters, next time add bolsters.
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4 people find it helpful
Accommodation's Reply
01 Oct 2024
Thank you for the positive comments from our loyal customers, we look forward to seeing you again
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andre c.
icon-origin-TRAVELOKA
7.8
/10
Reviewed 66 week(s) ago
As for the room, the bed is ok, only the facilities need to be paid attention to, such as soap and toothbrushes, and the toilet water spray needs to be repaired, apart from that everything is good.
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1 people find it helpful
I***a
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Staycation
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6.3
/10
Reviewed 67 week(s) ago
Close to the city center, access to anywhere is close. Clean from the outside but once inside the unit it is very uncomfortable, many properties are dirty, damaged, smelly, lack of maintenance. Even though I chose the high price, it doesn't guarantee comfort during your stay, not to mention the swimming pool facilities cannot be used, the reason is that they can only be used by the owner. 🤔🤔🤔. Very unsatisfying😒
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6 people find it helpful
S***a
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Staycation
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8.5
/10
Reviewed 72 week(s) ago
Okay, the service is also good. It's okay.
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2 people find it helpful
h***a
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 76 week(s) ago
(-) Very disappointed, stayed overnight with the intention of resting because I was just in transit. But couldn't sleep all night, the mattress made me itch, dirty and not maintained, the bathroom tap couldn't be closed, moldy, damp, and paid for parking myself, I paid almost 100 thousand for one night, forced to stay here because the hotel next door was full. (+) The best location is just connected to D Mall, but not really because I paid for parking, the AC is cold, the room smells good when I first enter (maybe it's just been sprayed), I can smoke on the balcony and see the view of the market and train tracks, the staff is friendly even though I waited a long time in the parking lot, when I stayed there was an earthquake and I felt it (I immediately regretted it on the 10th floor), there is a dispenser but it doesn't have any contents, there is a mini fridge but it's for display, there is a stove and accessories, there are only 2 elevators and it's also crowded. Oh never mind, don't have too high expectations, if you want to try, just try and find out 😅 I hope the apartment management pays attention, on every door there is a sign that the apartment cannot be rented any bigger, it feels like an illegal refugee 😂.
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7 people find it helpful
Accommodation's Reply
14 May 2024
Hello Sis Hendra, I'm sorry sis, my brother stayed overnight but didn't come, why is he reviewing us? I've been contacted to confirm that I didn't come and stay at another accommodation, for the hotel at that time the price was 2.1 million, but I prefer something cheaper :), so if you don't stay with us and can afford the price of regular accommodation, it will definitely be in accordance with the facilities paid. Be wise in giving reviews so as not to represent your own device usage abilities :).
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A***a
icon-Transit
Transit
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8.5
/10
Reviewed 76 week(s) ago
Jangan ikutin gmaps! Yang mau kesini cukup masuk lewat mall aja. Pastikan tanya sekuriti biar gak bingung parkir nya, ntar kejauhan dari gedung apartemen nya. Kamar nya B aja. Fasilitas nya lengkap, tp gak terawat. Ac nya gk dingin, tp gk kepanasan juga, tp lebih kyk kipas angin rasanya.
2 people find it helpful
n***i
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 77 week(s) ago
The receptionist didn't understand anything and in the end we didn't stay at this hotel, it was such a bad rating.
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7 people find it helpful
Accommodation's Reply
02 May 2024
Good morning, dear guests, we have explained the procedure for checking in because when ordering there will be an automatic message, the guest above goes to the hotel receptionist, not to the apartment receptionist, because the apartment does not have a receptionist but rather a lobby. Be wise in giving reviews so as not to represent your own device usage abilities :).
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Hendry K.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 92 week(s) ago
The room, towels, sheets were clean. There was also drinking water dispenser available. No need to mention the strategic location, near minimarkets and mall.
4 people find it helpful
Arinil H.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 93 week(s) ago
Lokasi dekat ke dmall, ok trims.
1 people find it helpful
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