8.5
Very Good
From 1,796 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.3

Location

8.6

Service and Facilites

8.4

People often mention about The Grantage Hotel & Sky Lounge
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Bedroom (72)
Room Space (67)
Bathroom (62)
Ambiance (55)
Distance to City Center (54)
Accessibility (54)
Hotel Area (54)
Staff Friendliness (53)
Surroundings (52)
Taste (46)
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Traveler Reviews The Grantage Hotel & Sky Lounge

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40
Customer reviews
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irwan p.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 day(s) ago
When checking in, it wasn't explained that the breakfast was a la carte, so I was charged an additional fee for extra breakfast. When I entered the restaurant, there was no buffet. 150,000 Rupiah for just standard fried rice, some Irish fruit, bread, and a salad—it felt too expensive with such a limited menu selection. Suggestions for the front desk and restaurant cashiers to be more proactive in explaining the price of breakfast rather than just asking and answering questions about it without explaining that it was a la carte.
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R***n
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8.8
/10
Reviewed 1 week(s) ago
The room is spacious and clean. The sheets are in good condition. Parking is limited. Breakfast is delicious and varied. The location is close to culinary spots and shops. The use of coupons for breakfast should be eliminated; simply state your room number, like a 4-star hotel.
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z***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Suitable for business trips & family trips
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F***Y
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9.4
/10
Reviewed 2 week(s) ago
The location is okay with affordable prices in its class.
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E***N
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Business
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9.1
/10
Reviewed 2 week(s) ago
The hotel service is excellent. Public accommodations are far away.
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2 people find it helpful
Y***a
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 3 week(s) ago
The bathroom is dirty, lots of dust, the bed sheets are itchy and full of stains. The balcony still has cigarette butts, it's really dirty. The bathroom is the messiest. The breakfast is delicious and awesome.
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1 people find it helpful
P***u
icon-Leisure
Leisure
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7.7
/10
Reviewed 3 week(s) ago
Smart Television program can not be used,connection was not available . The room is very humid.
1 people find it helpful
S***y
icon-Transit
Transit
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8.5
/10
Reviewed 3 week(s) ago
Staying overnight to participate in the Pancasakti Run, it's generally okay for transit. But not for a family staycation as there's no swimming pool or children's play area.
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2 people find it helpful
D***l
icon-Business
Business
icon-origin-TRAVELOKA
6.3
/10
Reviewed 4 week(s) ago
I arrived at 10:00 a.m. to register and check in, and left my suitcase at the luggage storage so that when I returned to the hotel after work, my room would be ready. But when I returned at 9:00 p.m., the room wasn't ready. I only had to register with the check-in desk. It turned out that the person on duty in the morning wasn't a check-in employee, but rather a helper assigned to guard the room. As soon as I entered the room, it felt poorly maintained. This is a luxurious hotel in terms of design, but it's an old, neglected hotel. The room smelled unpleasant, and I called the service desk to get some air freshener. It's a shame, because the interior of this hotel is so luxurious, but it's just because of the lack of maintenance.
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1 people find it helpful
B***i
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Staycation
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8.5
/10
Reviewed 4 week(s) ago
The staff is friendly, but the room air conditioner is noisy.
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e***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
For service, cleanliness, food, and equipment, everything is okay.
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l***r
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Transit
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10.0
/10
Reviewed 4 week(s) ago
The staff is very friendly and provides a great selection.
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s***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The room was quite large, the staff also friendly and helpful.
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A***B
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly and professional staff, easy access with strategic location.
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1 people find it helpful
A***B
icon-Leisure
Leisure
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8.5
/10
Reviewed 4 week(s) ago
Good service, professional employees, cleanliness is maintained.
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1 people find it helpful
A***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is strategically located and the service is very good.
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L***n
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Staycation
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10.0
/10
Reviewed 6 week(s) ago
I recently stayed at the Royal Suite of Grantage Hotel, and it was truly an exceptional experience. From the moment I entered the room, I was impressed by how spacious and elegantly designed it was. The suite offers a perfect blend of luxury and comfort, with high ceilings, stylish furniture, and a well-thought-out layout that gives a sense of both openness and coziness.
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2 people find it helpful
M***d
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Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 8 week(s) ago
Good service, nice rooms, but lack of variety and quality of food
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1 people find it helpful
D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Very comfortable and close to the event venue
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1 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Mr./Mrs. D*i,*Thank you for choosing The Grantage Hotel as your accommodation during your visit on 14–15 June 2025. We are very pleased to know that you felt comfortable during your stay and that the location of our hotel met your needs, especially since it is close to the event venue. The positive reviews and perfect scores that you have given are a great motivation for us to continue to provide the best service for every guest. We look forward to your next visit for an equally pleasant experience. Warm regards, Management & E-Commerce. The Grantage Hotel.
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Guest
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The receptionist is very friendly. The room is very big. The cost of staying is not expensive. The location is strategic. It is very worth staying here.
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1 people find it helpful
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