8.6
Very Good
From 5,924 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.2

Location

8.7

Service and Facilites

8.5

People often mention about MaxOneHotels.com @ Dharmahusada - Surabaya
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Bedroom (50)
Accessibility (45)
Staff Friendliness (45)
Distance to City Center (42)
Ambiance (38)
Bathroom (38)
Room Space (34)
Surroundings (33)
Check-in/out Time (28)
Hotel Area (26)
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Traveler Reviews MaxOneHotels.com @ Dharmahusada - Surabaya

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40
Customer reviews
Riki S.
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10.0
/10
Reviewed 4 day(s) ago
Very recommended to stay for business or vacation purposes
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d***n
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8.5
/10
Reviewed 6 day(s) ago
quite comfortable hotel, close to culinary places
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1 people find it helpful
EDELA E. P.
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Leisure
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10.0
/10
Reviewed 7 day(s) ago
This is a long-time favorite hotel and they maintain their quality, especially in terms of service. I really like the room size, which is neither too big nor too small. 👍🏻👍🏻👍🏻
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N***n
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Business
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9.7
/10
Reviewed 3 week(s) ago
Overall is good, just minor but housekeeping and other staff are very responsive in responding to problems that arise so they are resolved quickly
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1 people find it helpful
N***i
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Transit
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9.4
/10
Reviewed 4 week(s) ago
Strategic location, on the edge of a major road, opposite Superindo, close to Dr. Soetomo Hospital. Clean and comfortable rooms. It's just that the security is not very responsive if there are guests who come or guests who want to go out by car. Because it is on the edge of the road, it is a bit crowded and difficult to get the vehicle out, but the security sometimes plays with their cellphones or is indifferent, just looking at it
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U***i
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Leisure
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10.0
/10
Reviewed 4 week(s) ago
when I go to Surabaya, I often stay here. The hotel is close to everywhere, easy access. Clean. Hot water is flowing smoothly. Breakfast tastes good. There are lots of snacks. There is also a supermarket downstairs. Thanks, Traveloka. Thanks, Bonnet Hotel
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H***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
A pleasant stay experience, complete hotel facilities, very friendly hotel staff, all processes are fast.
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M***O
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Medical
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8.5
/10
Reviewed 4 week(s) ago
Comfortable near city center, friendly staff.
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H***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
We left two pairs of our sports shoes around the lobby parking lot when we checked out and only realized after we got home. We contacted the Hotel and it turned out they kept them well. The delivery back to our house was also fast and easy. Thank you very much Maxone Dharmahusada, keep up the good work.
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I***i
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Staycation
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10.0
/10
Reviewed 5 week(s) ago
The hotel staff was friendly and very helpful at check in.
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1 people find it helpful
Wisnuaji P.
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Staycation
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8.5
/10
Reviewed 6 week(s) ago
All service is very good. Hotel location at center of Surabaya city.
1 people find it helpful
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Armansyah S.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 6 week(s) ago
The food lacks variety, the room smells of cigarettes and the room is not very clean. This is my second time staying here, the second time was disappointing.
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S***i
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Friendly staff, from the beginning of entering the parking lot they were assisted, until checking out all the staff were ready to help👍🏻, also the staff smiled and greeted us okay.
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1 people find it helpful
Ryan H.
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Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Clean room. Good service. I stayed for 2 days. When checking in, I arrived early, around 12. Couldn't check in yet. Told to wait 30 minutes. However, when 1 hour or so I kept asking, still told to wait.
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Accommodation's Reply
02 Jun 2025
Dear Mr. Ryan H, We would like to thank you for your feedback, and we are glad you enjoyed our room and overall stay at MaxOne Dharmahusada Hotel. We look forward to welcoming you back to our Hotel.
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o***k
icon-origin-TRAVELOKA
8.1
/10
Reviewed 8 week(s) ago
Maybe because it's an old hotel, it feels like an old hotel because some of the access is not bright enough.
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Accommodation's Reply
05 Jun 2025
Dear valued guest, We would like to thank you for your feedback, and we are glad you enjoyed our room and overall stay at MaxOne Dharmahusada Hotel. We look forward to welcoming you back to our Hotel.
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Adhitya K. P.
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Business
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10.0
/10
Reviewed 10 week(s) ago
Parking is tight but security will help you.
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Accommodation's Reply
02 Jun 2025
Dear Mr. Adhitya, We would like to thank you for your feedback, and we are glad you enjoyed our room and overall stay at MaxOne Dharmahusada Hotel. We look forward to welcoming you back to our Hotel.
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E***h
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Staycation
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9.7
/10
Reviewed 11 week(s) ago
friendly very helpful during the check-in and check-out process.. clean comfortable.. access from the station is close access to the city is also close access to Superindo next door, just walk access if you want to buy souvenirs from Mrs. Rudi can also be done on foot
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1 people find it helpful
Accommodation's Reply
02 Jun 2025
Dear Valued Guest, We would like to thank you for your feedback, and we are glad you enjoyed our room and overall stay at MaxOne Dharmahusada Hotel. We look forward to welcoming you back to our Hotel.
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Ryan T.
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10.0
/10
Reviewed 14 week(s) ago
The place is adequate if anyone wants a place to stay overnight at an affordable price.
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L***A
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Transit
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9.1
/10
Reviewed 15 week(s) ago
Staff were helpful during check in process.
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1 people find it helpful
Endang S.
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Transit
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8.5
/10
Reviewed 15 week(s) ago
The staff at check in were not very friendly, the security was friendly and helpful.
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