Dear Valued Guest, Thank you so much for your wonderful review! We're thrilled to hear that you had an exceptional stay with us. It's great to know that you found our staff friendly and helpful, the room comfortable and clean, and the overall environment peaceful. We're also glad you enjoyed the various facilities and that our hotel was a good fit for your family. We truly appreciate your kind words and look forward to welcoming you and your loved ones back again soon! Best regards, Maria Widya Executive Assistant Manager

Dear Valued Guest, Thank you for your review during your stay. We do apologize to hear that the blinds/curtains did not fully block out the sunlight during your stay. We appreciate you bringing this to our attention and will look into improving this aspect to ensure better comfort for our guests in the future. We hope to have the opportunity to welcome you back for a better experience. Best regards, Maria Widya Executive Assistant Manager

Dear Valued Guest, Thank you for your feedback. We're glad to hear that overall everything met your expectations. We do look forward to welcoming you in near future. Best regards, Maria Widya Executive Assistant Manager

Dear Bapak Nanang, Thank you for your feedback. We're glad to hear that overall everything met your expectations. We do look forward to welcoming you in near future. Best regards, Maria Widya Executive Assistant Manager

Dear Dini M., Thank you so much for your kind review! We're delighted to hear that you enjoyed the friendly service from our staff and had a great breakfast experience. It’s wonderful to know you loved the lumpia durian and kupat tahu Magelang — they're definitely guest favorites! We're also glad you appreciated the beautiful views and surroundings. We hope to welcome you back again soon for another memorable stay! Best regards, Maria Widya Executive Assistant Manager

Dear Valued Guest, Thank you for your feedback regarding your breakfast experience. We apologize for the inconvenience caused by the limited food availability, missing tableware, and the crowded restaurant. We understand this affected your overall experience, and we will take immediate steps to improve our service and ensure better preparation during busy times. We appreciate your input and hope to serve you better in the future. Best regards, Maria Widya Executive Assistant Manager

Dear Yopi W. S., Thank you for your kind review. We’re glad to hear that you enjoyed the friendly staff, clean hotel, and the peaceful, comfortable atmosphere. It's great to know that our location provided a quiet environment, perfect for rest and relaxation. We hope to welcome you back again soon! Best regards, Maria Widya Executive Assistant Manager

Dear Ms. Tini G., Thank you for sharing your review and highlighting our team's friendliness—it truly means a lot to us. We’re delighted you enjoyed your stay and hope to welcome you back again soon for another memorable experience. Warm regards, Angga Ramadhan Executive Assistant Manager Plataran Heritage Borobudur Hotel and Convention Center

Dear Valued Guest, Thank you for your wonderful review. We’re delighted you enjoyed the fresh air, beautiful views, clean facilities, and friendly service. It’s also great to hear your family enjoyed the yoga activity. We look forward to welcoming you back for more memorable moments. Warm regards, Angga Ramadhan Executive Assistant Manager Plataran Heritage Borobudur Hotel and Convention Center

Dear Guest, Thank you for taking the time to share your experience during your stay at Plataran Heritage Borobudur Hotel and Convention Center with your family. We truly appreciate your compliments on the spacious Premier Room and the overall hotel environment. Your feedback regarding the room cleanliness, food variety, and inconsistency in staff hospitality is very valuable to us. We sincerely apologize if your experience did not fully meet the expectations of a five-star hotel. Please rest assured that we have noted your comments and will use them to improve our services moving forward, ensuring a more refined and consistent guest experience in the future. We hope to welcome you back again for a more satisfying stay. Warm regards, Angga Ramadhan Executive Assistant Manager Plataran Heritage Borobudur Hotel and Convention Cente

Dear Wahyuningsih, Thank you for your kind words. We are pleased to hear that you found the hotel comfortable and clean, and that our staff from the front office to the restaurant made a positive impression with their friendliness. We truly appreciate your feedback and look forward to welcoming you again. Best regards, Maria Widya Executive Assistant Manager

Dear Sugeng R., Thank you for your feedback. We're glad to hear that overall everything met your expectations. We appreciate your input regarding the breakfast variety, and will certainly pass it along to our culinary team for future improvement. Best regards, Maria Widya Executive Assistant Manager

Dear Sindi I., Thank you for your review! We're truly grateful for your support and thrilled to hear you had a positive experience at Plataran Heritage Borobudur. Your feedback inspires our team to continue delivering exceptional service. We look forward to welcoming you back for another memorable stay soon. Best regards, Maria Widya Executive Assistant Manager

Dear Valued Guest, Thank you for your wonderful review. We are thrilled to know that you consider Plataran's service and facilities to be first-class. It is especially rewarding to hear that all our staff — from the lobby to the mini zoo — made you feel welcome. We're glad you enjoyed the variety of entertainment options, making it a perfect spot for a staycation. We look forward to having you back soon! Best regards, Maria Widya Executive Assistant Manager