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Traveloka (6,991)

Other sources (6)

8.6

Very Good

From 6,991 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.7

Service and Facilites

8.6

People often mention about Midtown Hotel Samarinda

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Staff Friendliness (95)

Bedroom (90)

Ambiance (89)

Hotel Area (78)

Variety (78)

Distance to City Center (74)

Taste (73)

Room Space (70)

Bathroom (70)

Surroundings (67)

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Traveler Reviews Midtown Hotel Samarinda

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Customer reviews

Verified Traveler

Business

9.4

/10

Reviewed 5 day(s) ago

Hospitality and friendly staff, also the ambiance of the room makes me comfortable for staying.

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Verified Traveler

Leisure

10.0

/10

Reviewed 1 week(s) ago

The hotel is clean, the staff is friendly, the breakfast menu has many choices, and the food tastes good.

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Fitriani N.

Staycation

10.0

/10

Reviewed 2 week(s) ago

Always a pleasure to stay here.

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Accommodation's Reply

20 Sep 2025

Hello, Ms. Fitriani N. Warm greetings from Midtown Hotel Samarinda. We are delighted to hear that you enjoyed your stay at our hotel! Your positive feedback means a lot to us and encourages our team to continue providing the best service. We look forward to welcoming you back. Best regards, Midtown Hotel Samarinda

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a***i

Business

9.4

/10

Reviewed 2 week(s) ago

Nice hotel & friendly staff, may be need more cleaning restaurant sofa & chair

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Accommodation's Reply

20 Sep 2025

Hello Sir/Madam, Warm Greetings from Midtown Hotel Samarinda. Thank you for taking the time to rate our hotel, we appreciate the value you have given, and thank you for your feedback, we will improve it immediately and thank you for choosing Midtown Hotel Samarinda for your stay. We look forward to your next stay. Best regards, Midtown Hotel Samarinda

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I***n

10.0

/10

Reviewed 3 week(s) ago

The staff is friendly and the food is varied.

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1 people find it helpful

Accommodation's Reply

12 Sep 2025

Hello Mr./Ms. I*N. Warmest greetings from Midtown Hotel Samarinda. We are delighted to hear that you enjoyed your stay at our hotel! Your positive feedback means a lot to us and encourages our team to continue providing the best service. We look forward to welcoming you back. Warmest regards, Midtown Hotel Samarinda

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B***s

8.1

/10

Reviewed 3 week(s) ago

Plus: lots of eateries around the hotel, refillable drinking water without using plastic bottles, modern interior. Minuses: Woke up in the middle of the night because the room wasn't soundproof, the chatter of the next door guests could be heard quite clearly. Toilet water was sometimes brown. Breakfast menu wasn't very varied. Had to eat outside (using the car lane) because the inside was full, which wasn't very comfortable.

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Accommodation's Reply

20 Sep 2025

Hello Sir/Madam, Warm Greetings From Midtown Hotel Samarinda. Thank you for taking the time to rate our hotel, we appreciate the value you have given, we apologize for the inconvenience during your stay and thank you for your feedback, we will fix it immediately and thank you for choosing Midtown Hotel Samarinda for your stay. We look forward to your next stay. Best regards, Midtown Hotel Samarinda

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Y***l

Leisure

8.5

/10

Reviewed 3 week(s) ago

Suitable for family vacation or business, kids love playing in the pool 👍🏻

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Accommodation's Reply

12 Sep 2025

Hello Mr./Ms. Y*I, Warm greetings from Midtown Hotel Samarinda. Thank you for taking the time to rate our hotel. We are delighted to hear that you had a pleasant experience during your stay with us. We appreciate your rating and hope that your next visit will be even more enjoyable. Best regards, Midtown Hotel Samarinda.

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L***a

10.0

/10

Reviewed 4 week(s) ago

The hotel staff is friendly and very helpful.

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Accommodation's Reply

06 Sep 2025

Hello Sir/Madam. Warm greetings from Midtown Hotel Samarinda. Thank you for your wonderful review! We are delighted to know that you enjoyed our facilities and services. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best regards, Midtown Hotel Samarinda.

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V***r

Business

8.5

/10

Reviewed 4 week(s) ago

recommended hotel at Samarinda

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Accommodation's Reply

06 Sep 2025

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A***y

Business

10.0

/10

Reviewed 4 week(s) ago

Thank you for your best service

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Accommodation's Reply

06 Sep 2025

Hello Sir/Madam. Warm greetings from Midtown Hotel Samarinda. Thank you for taking the time to rate our hotel. We are delighted to hear that you have chosen us as your preferred hotel. We hope your next visit will be even more enjoyable. Best regards, Midtown Hotel Samarinda.

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Rio L. S.

10.0

/10

Reviewed 4 week(s) ago

The food is delicious and the rooms are clean. The service is also very friendly.

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Accommodation's Reply

06 Sep 2025

Hello Mr. Rio L. S. Warm greetings from Midtown Hotel Samarinda. Thank you for taking the time to rate our hotel. We are delighted to hear that you had a pleasant experience during your stay with us. We appreciate your rating, and we hope your next visit will be even more enjoyable. Best regards, Midtown Hotel Samarinda.

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R***i

Staycation

8.5

/10

Reviewed 5 week(s) ago

Overall it's good, CI & CO is also satisfactory, cleanliness is also good

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1 people find it helpful

Accommodation's Reply

06 Sep 2025

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Nurjannah

Leisure

9.7

/10

Reviewed 5 week(s) ago

The hotel staff is very friendly, fast response and the hotel is very clean.

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Accommodation's Reply

06 Sep 2025

Hello, Ms. Nurjannah. Warm greetings from Midtown Hotel Samarinda. Thank you for taking the time to rate our hotel. We are delighted to hear that you had a pleasant experience during your stay with us. We appreciate your feedback, and we hope your next visit will be even more enjoyable. Best regards, Midtown Hotel Samarinda.

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A***A

Leisure

10.0

/10

Reviewed 5 week(s) ago

Overall satisfactory, friendly staff, easy access, delicious food, clean rooms.

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1 people find it helpful

Accommodation's Reply

24 Aug 2025

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Y***a

Business

6.2

/10

Reviewed 6 week(s) ago

Requested a non-smoking room, but got a smoking room, the room smells really bad of cigarettes, even though it has been treated, it still doesn't go away, please improve the treatment method.

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Accommodation's Reply

24 Aug 2025

Hello Sir/Madam, Warm greetings from Midtown Hotel Samarinda. We apologize that your stay at our hotel was not as pleasant as we had hoped. We appreciate your feedback and are committed to making improvements based on your comments. We hope to have the opportunity to provide you with an even better experience in the future. Best regards, Midtown Hotel Samarinda.

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R***a

Staycation

10.0

/10

Reviewed 6 week(s) ago

Every time I go to Samarinda, I prefer to stay here because it is close to other facilities.

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Accommodation's Reply

24 Aug 2025

Hello Sir/Madam, Warm greetings from Midtown Hotel Samarinda. Thank you for taking the time to rate our hotel. We are delighted to hear that you had a pleasant experience during your stay with us. We appreciate your rating, and we hope your next visit will be even more enjoyable. Best regards, Midtown Hotel Samarinda.

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M***I

Staycation

10.0

/10

Reviewed 6 week(s) ago

Second time staying here. Good service, friendly staff.

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1 people find it helpful

Accommodation's Reply

16 Aug 2025

Hello Mr./Ms. M*I. Warm greetings from Midtown Hotel Samarinda. Thank you for taking the time to rate our hotel. We are delighted to hear that you have chosen us as your preferred hotel. We hope your next visit will be even more enjoyable. Best regards, Midtown Hotel Samarinda.

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Edo A. R.

10.0

/10

Reviewed 7 week(s) ago

All the staff are very friendly, at breakfast, the chef comes down directly to tidy up the food and invites you to enjoy your meal.

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Accommodation's Reply

16 Aug 2025

Hello Mr. Edo A. R. Warm greetings from Midtown Hotel Samarinda. Thank you for taking the time to rate our hotel. We are delighted to hear that you had a pleasant experience during your stay with us. We appreciate your rating and hope that your next visit will be even more enjoyable. Best regards, Midtown Hotel Samarinda.

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A***s

Business

10.0

/10

Reviewed 7 week(s) ago

Nice hospitality, receptionist good attitude.

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Accommodation's Reply

24 Aug 2025

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D***l

Business

10.0

/10

Reviewed 8 week(s) ago

The food is varied and delicious, and the service remains excellent. I've stayed at this hotel since early 2020.

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1 people find it helpful

Accommodation's Reply

09 Aug 2025

Hello Mr./Ms. D*I. Warm greetings from Midtown Hotel Samarinda. Thank you for taking the time to rate our hotel. We are delighted to hear that you enjoyed our facilities and services, and thank you for returning to Midtown Hotel Samarinda. We appreciate your feedback and hope your next visit will be even more enjoyable. Best regards, Midtown Hotel Samarinda.

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