8.6
Very Good
From 40 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.6

Meal

8.1

Location

8.4

Service and Facilites

8.4

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Traveler Reviews M Village Hotel Kim Ma

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40
Customer reviews
TUYET T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
The hotel is spacious and comfortable, with a gym, laundry, and breakfast service (clean and spacious dining area). I stayed at the hotel on September 2nd, and the lobby was able to watch the parade. The cleanliness and everything was very good, the staff was attentive, enthusiastic, and supported guests as well as recommended places to eat and have fun. If you want to stay in a location that is not too crowded and cramped like the old town, this hotel is the perfect choice, and getting to the center by grab is also cheap.
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Accommodation's Reply
16 Sep 2025
Dear Guest Thank you for choosing M Village as your accommodation during the past time. M Village is very happy that you had a comfortable experience while staying at M Village and received good feedback from you. M Village looks forward to welcoming you back to M Village on your next stay. Wish you a happy new day.🧡 Sincerely M Village Customer Service Department.
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Lyna T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff is enthusiastic, always supporting and taking care of customers, always showing professionalism, will come back, everyone should try this branch.
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Accommodation's Reply
10 Sep 2025
Dear Guest Thank you for choosing M Village as your accommodation during the past time. M Village is very happy that you had a comfortable experience while staying at M Village and received good feedback from you. M Village looks forward to welcoming you back to M Village on your next stay. Wish you a happy new day.🧡 Sincerely M Village Customer Service Department.
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T***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
🫶 So cool... The receptionists are extremely cute
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Accommodation's Reply
10 Sep 2025
Dear Guest, Thank you for taking the time to share your review of your recent stay at M Village. M Village is very happy that you were able to enjoy your stay here. In the future, M Village hopes to have the opportunity to continue to welcome you to M Village branches. Best regards Customer Care M Village.
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Nguyen D. H.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 173 week(s) ago
Wifi is weak. Breakfast takes a long time to prepare. Light in the room is poor. Soundproofing is poor, you can hear the car horns from the big road, which is quite noisy. There are few restaurants around the hotel, not many dining options, nor are there convenience stores.
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Phuong V.
icon-origin-TRAVELOKA
7.0
/10
Reviewed 329 week(s) ago
What a great hotel. The location is on one of the biggest street of Ba Dinh, near Lotte super market and local food restaurants. The room is spacious and the facilities is beyond a three stars hotel. Room has both shower and bathtub. The toilet is Japanese smart one. When you want room cleaning service or do-not-disturb, just switch the signal inside your room. Hotel also offer free afternoon snack, beer and shots. I enjoyed the fee massage and big hot bathtub on 10th floor which are complimentary. Highly recommend this hotel for your trip in Hanoi. I will definitely come back for my next trips.
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1 people find it helpful
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Truong D. L.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 335 week(s) ago
Good place with free jacuzzi and sauna and massage chair. Good food with free curries in the afternoon.
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H P
icon-origin-TRAVELOKA
6.5
/10
Reviewed 340 week(s) ago
The facilities are ok. Breakfast had omlette egg which was great in Japanese style. Staff at restaurant were talking to each other loudly while serving customers. Reception was a bit 1* hotel standard. She almost forgot to give me the key and didn't give advice for breakfast or anything else. Again when check out the reception didn't bother to check room. No concierge service!
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Nguyen D. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 387 week(s) ago
Clean room quiet, should choose from 20m or more if in 2 people
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1 people find it helpful
Galilee V.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 388 week(s) ago
Clean, tasty food and nice staff
1 people find it helpful
Tho V.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
8.2
/10
Reviewed 410 week(s) ago
Previously in Hanoi in the Old Quarter but this time want to change should choose this hotel. I also know in front of the hotel so everything must be self-sufficiency from the car just had to carry suitcase up the stairs, then the hotel staff is ok but not very happy. Ok, just open the air conditioner and everything is ready. The automatic toilet is the one I see most salvaged the whole. The room is not soundproof, go out in the corridor but hear clearly in the saying always! Bad breakfast, really nothing good always! The staff is ok but I do not understand why I always throw my brother's bear under the carpet and do not even sleep on the bed. In general, ok, I will not go back.
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3 people find it helpful
Huyen N.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 424 week(s) ago
Nice place and good support from reception
1 people find it helpful
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