Overall Ratings & Reviews Muong Thanh Grand Saigon Centre Hotel

ChatGPT said: Dear Guest, We would like to thank you for sharing your positive feelings about your stay at Muong Thanh Grand Saigon Centre Hotel. We are pleased to know that the service, amenities and accommodation space have brought you comfort and satisfaction. We hope to welcome you back soon on the next occasions. Best regards Tran Manh Hung (Mr.) - General Manager

Dear Guest, Thank you very much for taking the time to share your positive comments about your stay at our hotel. We are very pleased to know that you are satisfied with our service as well as the dedicated service from our kitchen staff, restaurant management, reception and other departments. Your comments are a great source of motivation for us to constantly improve and enhance the quality of our services. We look forward to welcoming you back in the near future! Best regards, Tran Manh Hung – Hotel Director

Dear Valued Guest, Thank you so much for your continued trust in us and for choosing to stay with us for the third time! We are delighted to know that you had another nice trip and truly appreciate your kind words. It’s always a pleasure to welcome you back, and we look forward to seeing you again on your next visit. Warm regards, Tran Manh Hung - General Manager

Dear Valued Guest, Thank you for your feedback! We're glad to know you had a pleasant stay and that you plan to return. We look forward to welcoming you back soon. Best regards, Tran Manh Hung - General Manager

Dear Sir/Madam, Thank you for taking the time to share your experience at the hotel and for your compliments on the location, space and friendliness of the staff. We appreciate your positive comments and sincere suggestions. Regarding the issue of the pillow not being comfortable, we are sorry to hear that this affected the quality of your sleep. Currently, the hotel has prepared thinner pillows to serve individual needs. Unfortunately, we did not receive timely feedback from you during your stay to be able to support you immediately. We appreciate your comments and will continue to improve to enhance the quality of our services. We hope to have the opportunity to welcome you back in the near future for a more comfortable and complete experience. Sincerely, Tran Manh Hung - General Manager

Dear Valued Customers, First of all, we would like to express our deepest gratitude to you for trusting and using our hotel services! We acknowledge that during the operation process, unexpected shortcomings will inevitably occur. Therefore, we always look forward to hearing from our customers with the hope that the quality of service will be improved more and more. We sincerely apologize to you for the unpleasant experiences you have encountered during your stay here. The hotel management will seriously discuss this matter with the staff of the relevant departments to clarify and commit to thoroughly remedy the situation. Once again, we are very sorry for your unsatisfactory experience. We hope to welcome you back again so that we can have the opportunity to serve you in the most thoughtful way. Sincerely apologize to you, Mr. Tran Manh Hung General Manager

Dear Customer, Warm greetings from Muong Thanh Grand Saigon Centre Hotel! We sincerely thank you for trusting and choosing our hotel services for your stay this time. Your comments are a great motivation for our staff. Muong Thanh Grand Saigon Centre Hotel always strives every day to bring the best service quality and satisfaction to each customer. Once again, the hotel thanks you for choosing Muong Thanh as a stopover during your trips. We look forward to seeing you again soon. Best regards, Mr. Tran Manh Hung – General Manager

Dear Customer, Warm greetings from Muong Thanh Grand Saigon Centre Hotel! We sincerely thank you for trusting and choosing our hotel services for your stay this time. Your comments are a great motivation for our staff. Muong Thanh Grand Saigon Centre Hotel always strives every day to bring the best service quality and satisfaction to each customer. Once again, the hotel thanks you for choosing Muong Thanh as a stopover during your trips. We look forward to seeing you again soon. Best regards, Mr. Tran Manh Hung – General Manager

Dear Ms. An, First of all, the hotel would like to sincerely apologize to you and your family for the negative experiences you encountered during your stay at the hotel. We understand that these issues have affected your family's comfort and satisfaction. This is something we do not want to happen. We always strive to provide our customers with the best experience and are sorry that we have not met your and your family's expectations. We are committed to seriously checking and immediately correcting any errors and hope to have the opportunity to welcome you and your family in the future, so that we can bring your family a more complete vacation. Thank you very much for your comments and family! Tran Manh Hung General Manager

Dear Sir/Madam, Warmest greetings from the Mường Thanh Grand Saigon Centre Hotel! I trust this letter finds you well. It is with immense pleasure that I extend my sincere appreciation for your steadfast unwavering choice of Mường Thanh Grand Saigon Centre Hotel. Your feedback on our brand has been truly inspiring, and we are genuinely grateful to have you as a valued member of our hotel. Once again, thank you for choosing Mường Thanh Grand Saigon Centre Hotel. We looking forward to seeing you soon. Best Regards, Tran Manh Hung (Mr.) – General Manager

Dear Ms. Nguyen, Warm greetings from Muong Thanh Grand Saigon Centre Hotel! We sincerely thank you for trusting and choosing our hotel services for your stay this time. Your comments are a great motivation for our staff. Muong Thanh Grand Saigon Centre Hotel always strives every day to bring the best service quality and satisfaction to each customer. Once again, the hotel thanks you for choosing Muong Thanh as a stopover during your trips. See you again soon. Best regards, Mr. Tran Manh Hung – General Manager

Dear Sir/Madam, Warmest greetings from the Mường Thanh Grand Saigon Centre Hotel! I trust this letter finds you well. It is with immense pleasure that I extend my sincere appreciation for your steadfast unwavering choice of Mường Thanh Grand Saigon Centre Hotel. Your feedback on our brand has been truly inspiring, and we are genuinely grateful to have you as a valued member of our hotel. Once again, thank you for choosing Mường Thanh Grand Saigon Centre Hotel. We looking forward to you soon. Best Regards, Tran Manh Hung (Mr.) – General Manager

Dear Ms. Kim Ngan Huynh, Warm greetings from Muong Thanh Grand Saigon Center Hotel! Sincerely thank our customers for trusting in choosing the hotel's services for this stay. Your comments are a great motivation for our staff. Muong Thanh Grand Saigon Center Hotel constantly strives every day to bring the best quality of service and satisfaction to each customer. Once again, the hotel thanks you for choosing Muong Thanh as a stopover on your trips. See you again as soon as possible. Best regards, Tran Manh Hung (Mr.) – General Manager

Dear, Warm greetings from Muong Thanh Grand Saigon Center Hotel! Sincerely thank our customers for trusting and choosing the hotel's services. Your comments are a great source of motivation for our staff. The hotel sincerely apologizes to Ms. Nhung for the bad experience during her stay. We will record the information and check with the staff about this incident. We hope to have the opportunity to welcome Ms. Nhung and her family to have the opportunity to improve our service better in the future. Once again, the hotel thanks you for choosing Muong Thanh as a stopover on your trips. See you again on the next occasion. Tran Manh Hung (Mr.) – General Manager

Dear Mr./Ms. Vu Dang K, Warm greetings from Muong Thanh Grand Saigon Center Hotel! Sincerely thank our customers for trusting in choosing the hotel's services for this stay. Your comments are a great motivation for our staff. Muong Thanh Grand Saigon Center Hotel constantly strives every day to bring the best service quality and satisfaction to each customer. Once again, the hotel thanks you for choosing Muong Thanh as a stopover on your trips. Hope to see you again as soon as possible. Best regards, Tran Manh Hung (Mr.) – General Manager

Dear Ms/Mr. Tanti Iswati, We thank you kindly for your nice review on Traveloka. Your positive feedback is an encouragement to Muong Thanh Grand Sai Gon Centre Hotel increasingly trying to improve even more so that we can bring the best service to customers. Once again, thank you so much for your stay with us. We would love to welcome you back to our hotel in near future. Sincerely thanks, Tran Manh Hung (Mr.) General Manager.

Dear Mr. Tran Thanh Hien, We thank you kindly for your nice review on Traveloka. Your positive feedback is an encouragement to Muong Thanh Grand Sai Gon Centre Hotel increasingly trying to improve even more so that we can bring the best service to customers. Once again, thank you so much for your stay with us. We would love to welcome you back to our hotel in near future. Sincerely thanks, Tran Manh Hung (Mr) General Manager

Dear Mr. win, First of all, on behalf of the Board of Directors of the hotel, I would like to sincerely thank you and your family for choosing and using the service at Muong Thanh Grand Saigon Center Hotel. After receiving Mr. Thang's feedback that the staff had collected 30% of the fee when the guest checked out at 12:09, our Board of Directors immediately had a direct discussion with the Head of Reception and verified. Event information is as follows: - Check-out time is before 12:00. Check out from 12h00 to before 15h00 will pay 30% of the room rate, and check out from 15h00 to before 18h00 will pay 50% of the room rate. - Mr. Thang booked 3 rooms, of which 2 rooms (1107 and 1109) made check out at 12:12 ' (however, the hotel did not collect any costs from these 2 rooms) and 1 room 1108 guests requested. stay until 18:00 on the same day, and guests will have to pay a late check-out fee of 50% of the room value. So he made the payment by bank transfer at 12:09. - All payment processes at the hotel are signed by the guest to agree to use the service, showing the time to use the service and we will send the voucher via email to the Traveloka partner so that they can pass the information on to the customer. - We believe this is just an unfortunate misunderstanding that has caused you to have an unsatisfactory experience at the hotel. - We look forward to always receiving the trust from customers and always hope to have the opportunity to welcome you back to Muong Thanh Grand Saigon Center Hotel during your upcoming vacation. - Once again, the hotel sincerely thanks you for your comments. Wishing Mr. Thang a lot of health, and more and more success. Best regards, Mr. Tran Manh Hung (Hotel Manager)

Dear Ms. Nga, We thank you kindly for your nice review on Traveloka. Your positive feedback is an encouragement to Muong Thanh Grand Sai Gon Centre Hotel increasingly trying to improve even more so that we can bring the best service to customers. Once again, thank you so much for your stay with us. We would love to welcome you back to our hotel in near future. Sincerely thanks, Tran Manh Hung (Mr) General Manager

Dear Mr. Nguyen Van Quy, We thank you kindly for your nice review on Traveloka. Your positive feedback is an encouragement to Muong Thanh Grand Sai Gon Centre Hotel increasingly trying to improve even more so that we can bring the best service to customers. Once again, thank you so much for your stay with us. We would love to welcome you back to our hotel in near future. Sincerely thanks, Tran Manh Hung (Mr) General Manager