Overall Ratings & Reviews CKC Thien Duong Hotel

Good: Convenient location, nice view, near river and walking street. Room is relatively large for the price. Not good: the sheets and towels look dirty and old, so my family doesn't dare to use them. When my family arrived, the receptionist gave the room key, but when I opened the door, the room was not cleaned, used towels were displayed in the room, the phone in the room was disconnected, so I could not call the reception. When I went down to the newspaper, the front desk gave me the key to change to another room (no apology for giving me the uncleaned room), and asked me to bring the old room key down. I'm a bit surprised by this solution. Food: probably due to the low number of guests, there are only ala carte menus with 2 noodle dishes or egg tarts. Hopefully the hotel will improve hygiene and serve more professionally to take advantage of its location.

Nói chung là khách sạn khá lớn, khang trang, mà mưa bị rò rỉ nước, phòng mùi ẩm! Có nhiều vấn đề không vui : người nhà đánh giá không tốt về cách xử lý, đền tiền vụ mấy cái khăn!

I found the hotel very clean, friendly staff enthusiastic. I am very satisfied when staying at CKC Thien Duong

Good location, good service, if I have chance back to Dong Hoi I will stay there

On October 22, 2019 book hotel, the next 23 morning, the hotel has not received any reservation information. I went 2 days 1 night, when it was time to check out, the staff went to check the room, and said that there was a small towel with sticky lipstick so I had to pay 120k. There is one more small thing, though because I was not careful to forget things, but when the staff went to check the room, I did not say anything. I went home to check in before I lost.

Facilities are good, but staff lacks sophistication and substandard.

Nice rooms, close to Nhat Le River, nice view, nice view, clean rooms with kids' rooms, cafes and rooftop swimming pool, but breakfast very few dishes and cold food, no rooms in the room , the coffee.

Book another room, when you bring a lower room and don't say the reason. When my brother went to ask the receptionist, the receptionist said that the picture was not the same, my brother did not accept it so he confessed that he had placed the room for other guests and changed the room for us. If we are silent, then surely there will be no other room change, so how many people have fallen into the same situation as my family ??

I am satisfied. The hotel is quiet clean

The politeness ceremony is not polite. Eating while talking to guests. Type is not respected. Hotel like the market. I put on the app the twin room area of 20m2. Come and ask the receptionist if he has a room with a double bed. Say yes, I change, I say the area quality is like my room ?! Reception speaks like. Upon receiving the room, I received a key. Going up to the room to see that the dark power cup was just to put the key in for electricity (like every hotel) and especially the room phone had 16m2 enough for you to step on the bed and go to the toilet only (the toilet next to the bed) was very tight uncomfortable. But I still did not say anything because I thought it would take 2 nights at night to stay at my relative's house, I would go to sleep at night. The story is nothing until the check-out, the receptionist says why there is a key? I gave you 2 keys cheats !!! . I told you to give me something to give it back. Say like I swallow your key. It was only that he called the roomkeeper to call out: when you went to clean the room, did you see the electric key (which is the key left in the room for the room with the view)? Oh god, I can't stand it now because I check out in the morning at 7am and have a flight at 7:55. I said 2 she solved it quickly, but I had a rush flight that was too late. But she cleaned the other room and kept saying that she had attached the electric key before delivering the room to the guest. I said if I put the power key on, why did I get the room to open the door so I had to put the key into the light? I tell you what you do. If I lose, I will be responsible for this without any keys other than the one I gave you! Then she cleaned the room and said while waving her hand at the way of chasing dogs: stop dealing with the quick guests for the guests to leave. Then the rotten receptionist brought back the cmnd to give me a very annoying way of grimacing. At that time, it was very raining, I was afraid of delaying the flight because I was standing in a settlement of 15 minutes and then I said that the receptionist asked me to get a taxi number. My lover reminded me once more: I let you ask for a taxi number but I don't know the number of taxis here. Finished saying: wait a minute. Then stood doing miscellaneous and still couldn't find help. Hot and uncomfortable, I just searched for myself. And I would also like to announce that my relatives and relatives will never come to such an impolite hotel and lack of professionalism. There is a sound of why I have dots. Put money to sleep and be treated like a beggar. I will post on facebook for anyone who dares to enter your hotel.

The room and the toilet smell very bad (the smell of sewers), the hotel is new but the sanitary equipment is degraded and broken.

The room looks ok but the toilet stinks out, there is no vacuum. Being able to wake up to the toilet was impossible to breathe, so we had to transfer to another hotel even though it was a 2-day book but could only stay for 1 day, because we asked to change rooms but could not. The water in the toilet weakened once and waited for the whole language to fill with water. The air conditioner is a bit weak

Nice hotel, clean, enthusiastic staff and good support for guests. Worth a visit

The hotel is clean and comfortable. Nice room, attentive staff. However, the buffet is a little light

Okay, clean, friendly staff!

The hotel is clean, the staff is happy

I really like the room here. River view is very beautiful. If I still choose next time. Staff very courteous and courteous. In general, the amount I book is more than expected.

Small room, smell toilet.

Good location in the city. Clean room and friendly staff. If have a change, I will be back and stay in CKC Thien Duong Hotel.

Good location. Air-conditioner is not really adequate.