Dear Hilda Marhandy. Greetings from Diva Lombok Resort. We apologize for the inconvenience caused, we really understand what you mean, and we will continue to try to get better. And we would like to say thank you very much for your contribution, ladies and gentlemen, this review means a lot to us in the future, hopefully positive things will always be with you, ladies and gentlemen. We hope to meet you again, ladies and gentlemen. Best regards. All Staff at Diva Lombok Resort.