8.7
Very Good

From 519 reviews

Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.4

Service and Facilites

8.8

People often mention about Diva Lombok Hotel
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Staff Friendliness (5)
Surroundings (4)
Ambiance (4)
Room Space (4)
Bedroom (4)
Bathroom (4)
Hotel Area (4)
Distance to City Center (3)
Accessibility (3)
Activity Option (3)
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Traveler Reviews Diva Lombok Hotel

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40
Customer reviews
Johan W.
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Leisure
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6.5

/10

Reviewed 2 week(s) ago

On the day of the event, the hotel informed us that the room we had booked was no longer available, even though we had booked it a month earlier. Finally, we asked for help from the app and we still got the room we paid for. The first impression was comfortable.
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Andy V.
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Leisure
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10.0

/10

Reviewed 3 week(s) ago

If I go to Lombok, I will definitely stay here again.
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TONTOWI J.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 8 week(s) ago

True according to previous Reviews among the best Hotels among the Hotels we have ever visited Value for money there is a swimming pool, delicious food, very helpful staff, Thank you very much Bro Gede, the receptionist who can do everything I see also becomes a Barista for Bule guests Foreigners who want Fresh brewing Coffee. Great staff are Assets for the Management of this Hotel to always be successful. There is always room for improvement, the swimming pool has good water but unfortunately the water pressure which is one of the indicators for the Hotel needs to be improved. It seems like it doesn't need much change, just add a few Toren Water Tanks on the roof Top.
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N***a
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8.5

/10

Reviewed 13 week(s) ago

Hotel staff are friendly and very helpful in the check in process, the room size is very spacious, the room is soundproof, the room is clean, the location is strategic
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1 people find it helpful

R***y
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Staycation
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8.7

/10

Reviewed 25 week(s) ago

Staff are quick to respond when asked for help.
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1 people find it helpful

g***a
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Leisure
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8.5

/10

Reviewed 39 week(s) ago

The hotel staff is friendly, the rooms are spacious and clean, the food is quite delicious.
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1 people find it helpful

I***a
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8.5

/10

Reviewed 42 week(s) ago

The staff is very friendly, good service.
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1 people find it helpful

L***a
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Leisure
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10.0

/10

Reviewed 44 week(s) ago

The hotel is in the Sengigi area, so it is far from the city center. Good service, staff are very friendly and helpful.
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1 people find it helpful

P***r
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Staycation
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8.8

/10

Reviewed 46 week(s) ago

Nice room for the price, comfortable and quiet too. Staffs are friendly.
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2 people find it helpful

L***N
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Leisure
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6.6

/10

Reviewed 48 week(s) ago

It was quite pleasant even though at first I was surprised by the receptionist's explanation of my room order 😄 oh this is what a sales diva is. Ok, thank you.
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3 people find it helpful

Ida B. W.
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8.5

/10

Reviewed 50 week(s) ago

Very Bad Experience Staying At This Hotel, I Swim In The Pool, When I Bring The Hotel Towel In The Pool The Staff Takes My Towel Without Permission, So I Can't Use The Towel 🙏 After I Go Home, The Hotel Towel Keeps Being Questioned 🙏 Even Though Before Going Home There Was No Problem, This Problem Should Be Questioned At The Hotel, It Really Disturbs Me Personally.
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4 people find it helpful

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Dewa S.
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9.7

/10

Reviewed 55 week(s) ago

Petugas ramah, pas masuk kamar hotel, kamar sudah digin.

1 people find it helpful

A***u
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Leisure
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9.4

/10

Reviewed 56 week(s) ago

Kami menginap 6 malam di diva. Semua ok. Bersih. Makanan nya juara sih. Salut sama juru masak nya. Semua enak. Staf juga ramah. Kolam renang juga bersih. Terima kasih diva resort untuk service nya.

3 people find it helpful

G***e
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Leisure
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10.0

/10

Reviewed 58 week(s) ago

Friendly staff, comfortable and clean rooms, but the wifi connection is very bad, even after complaining and moving rooms the wifi still can't connect, the plus point is that the food is delicious and cheap.
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1 people find it helpful

Hasri A. I.
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9.7

/10

Reviewed 59 week(s) ago

Hotelnya recommended banget, sangat affordable di kantong dan semu fasilitas lengkap, lingkungan nyaman. Untuk yang cari tempat menginap yang butuh ketenangan, hotel ini recommended banget.

1 people find it helpful

Debra P.
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8.5

/10

Reviewed 63 week(s) ago

Karena ada perubahan rencana di tgl 06-02-2024 jadi saya tidak jadi stay di tempat ini. Untuk tgl refund dari pihak hotel tgl 03-02-2024. Sudah telp pihak hotel apakah bisa dialihkan atas nama orang lain, yang jawab telp ga bisa kasih keputusan, tunggu info senior. Yah. Akhirnya saya tidak bisa menikmati suasana hotel. Mungkin lain kali 🥲.
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1 people find it helpful

Zulkifli Zulkifli
icon-origin-TRAVELOKA

6.0

/10

Reviewed 64 week(s) ago

Makanannya gak ada pilihan, cuma 1 menu.

1 people find it helpful

Accommodation's Reply
29 Feb 2024
Dear Hilda Marhandy. Greetings from Diva Lombok Resort. We apologize for the inconvenience caused, we really understand what you mean, and we will continue to try to get better. And we would like to say thank you very much for your contribution, ladies and gentlemen, this review means a lot to us in the future, hopefully positive things will always be with you, ladies and gentlemen. We hope to meet you again, ladies and gentlemen. Best regards. All Staff at Diva Lombok Resort.
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Raveno A.
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8.5

/10

Reviewed 65 week(s) ago

Kesini cuma untuk menginap semalam setelah dari Gili Trawangan. Kualitas sesuai harga.

1 people find it helpful

Accommodation's Reply
29 Feb 2024
Dear Hilda Marhandy. Greetings from Diva Lombok Resort. We would like to say thank you very much for your contribution, this review means a lot to us in the future, hopefully positive things will always be with you and your family. We hope to meet you again, ladies and gentlemen. Best regards. All Staff at Diva Lombok Resort.
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Dahlia A.
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8.5

/10

Reviewed 65 week(s) ago

Bagus dan Nyaman dan sangat direkkmendasikan.

1 people find it helpful

Accommodation's Reply
29 Feb 2024
Dear Tomi Masyano. Greetings from Diva Lombok Resort. We would like to say thank you very much for your contribution, this review means a lot to us in the future, hopefully positive things will always be with you and your family. We hope to meet you again, ladies and gentlemen. Best regards. All Staff at Diva Lombok Resort.
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Adit K.
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8.5

/10

Reviewed 68 week(s) ago

Pelayanan sangat baik, para karyawan sangat ramah. Fasilitas hotel cukup baik, hanya saja wifi kurang baik tidak bisa terakses di kamar. Makanannya enak.

2 people find it helpful

Accommodation's Reply
22 Jan 2024
Dear Adit Adit. We would like to thank you for your rating and review, we really appreciate it, it will be very useful for us in the future. Thank you for your information regarding poor WiFi, we will immediately make improvements regarding this matter. We hope to meet Mr/Mrs Geni Iswara at the next opportunity. Best regards. All employees of Diva Lombok Resort.
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Number of reviews per page
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