Dear Valued Guest, Amaris Darmo Hotel Surabaya extends its deepest respects and gratitude for taking the time to provide us with a positive review and excellent rating. We are delighted to hear that you enjoyed your stay and were satisfied with the exceptional hospitality and service from our staff. Your compliments motivate our entire team to continue striving to maintain the quality of service and comfort for all our guests. We look forward to welcoming you back on your next stay and providing you with another memorable experience. Sincerely, The Management Team

Dear Ms. Putri Rosa, Sincerely, Amaris Darmo Hotel Surabaya. Thank you for taking the time to review and give us an excellent rating. We are delighted to hear that you were satisfied with the condition of your room during your stay. We appreciate your feedback regarding the condition of the floor and the robes we provided. We apologize for any inconvenience this may have caused. We will take this into consideration and immediately improve the quality of cleanliness and amenities we provide. Your feedback is very important to us in continuously improving the quality of our service and comfort for all our guests. We hope to welcome you again on your next visit and provide you with an even better and more memorable stay. Sincerely, The Management Team

Dear Mr./Ms. E*h, Sincerely, Amaris Darmo Hotel Surabaya. Thank you for taking the time to review and give us an excellent rating. We are delighted to hear that you were pleased with the friendliness of our staff, the warm and fragrant atmosphere of the hotel, and the hallways leading to your room. Your compliments motivate our entire team to continue striving to maintain the quality of service and comfort for all our guests. We hope to welcome you back on your next stay and provide you with another memorable experience. Sincerely, The Management Team

Dear Mr./Ms. H***t, Warm greetings from Amaris Hotel Darmo Surabaya. Thank you for taking the time to share your review and outstanding rating with us. We are delighted to know that you had a very good experience during your stay and were satisfied with our service and comfortable room. Your kind feedback is truly appreciated and serves as a great motivation for our team to continue delivering the best experience for all our guests. We look forward to welcoming you back on your next visit and providing you with an equally memorable stay. Best regards, Management

Dear Ms. Ananta Y., Warm greetings from Amaris Darmo Hotel Surabaya. Thank you for taking the time to write a review and rate us. We are delighted to hear that you were satisfied with the kindness of our staff and the service we provided. Your compliments motivate our entire team to continue striving to maintain the quality of service and comfort for all our guests. We hope to welcome you back on your next visit and provide you with another memorable stay. Sincerely, The Management Team

Dear Ms. Rosie M., Sincerely, from Amaris Darmo Hotel Surabaya. Thank you for taking the time to write a review and give us an excellent rating. We are delighted to hear that you were satisfied with our hotel's location, which is not overly crowded but still close to activities, shopping malls, restaurants, and street food. We greatly appreciate your compliments on the comfort of the room, the delicious breakfast, and the friendliness and assistance of our staff throughout your stay. Your compliments motivate our entire team to continue striving to provide the best service to all our guests. We hope to welcome you back on your next stay and provide you with a similar memorable experience. Sincerely, The Management Team

Dear Mr. Eddy Gunawan, We extend our heartfelt greetings from Amaris Damo Surabaya. Thank you very much for taking the time to submit your review and rating. We sincerely apologize for the inconvenience you experienced regarding parking during your stay. We fully understand your concerns, especially regarding the need to move your parked vehicle and the unclear explanations. We are very grateful for your valuable feedback. We recognize the need to improve our parking guidance process and how our staff communicate information to guests. We will report this matter to the relevant departments and work towards its consideration and improvement. In the future, we will strive to provide a more efficient and easy-to-understand parking management service, prioritizing the convenience of our guests. Thank you again for your valuable feedback. We sincerely look forward to welcoming you back for another satisfying stay. Thank you. Hotel Management Department

Dear Ms. Ririn Indah Wahyuni, Warm greetings from Amaris Darmo Hotel Surabaya. Thank you for taking the time to review and rate us. We apologize for any inconvenience you experienced regarding the cleanliness of your room and the lighting in the bathroom. We have taken your feedback into consideration and forwarded it to the relevant team for investigation and improvement. We are currently working on improving the bathroom lighting to provide all guests with greater comfort in the future. Thank you for your continued positive ratings. This motivates our entire team to further improve the quality of our service and facilities. We hope to welcome you back on your next stay and provide you with a similar memorable experience. Sincerely, Management

Dear Mr. Defry, Warm greetings from Amaris Hotel Darmo Surabaya. Thank you for taking the time to share your review and rating with us. We are delighted to know that you found our facilities to be great and that the value, including breakfast, met your expectations. Your kind feedback is truly appreciated and serves as a great motivation for our team to continue maintaining the quality of our service and guest experience. We look forward to welcoming you back on your next visit and providing you with an equally memorable stay. Best regards, Management

Dear M*a, Warm greetings from Amaris Darmo Hotel Surabaya. Thank you for taking the time to review and give us an excellent rating. We are delighted to hear that you were satisfied with the cleanliness and amenities in your room, as well as the fresh scent throughout your stay. We also appreciate the friendliness of our staff and the variety and taste of the food we served. These qualities motivate our entire team to continue striving to provide the best service to all our guests. We hope to welcome you back on your next stay and provide you with a similar memorable experience. Sincerely, The Management Team

Dear Mr./Ms. H*s, Sincerely, Amaris Darmo Hotel Surabaya. Thank you for taking the time to review and give us an excellent rating. We are delighted and honored to know that Amaris Darmo Hotel Surabaya is always your and your family's first choice when visiting this city. Your trust and loyalty drive our entire team to strive for the best service and maintain the quality of your stay. We hope to remain your and your family's first choice and welcome you back again on your next visit for a memorable stay. Sincerely, The Management Team

Dear Amelia A. Y., Amaris Darmo Surabaya Hotel sends its warmest greetings. We sincerely thank you for taking the time to leave such an excellent review and rating for our hotel. We are delighted to hear that you had a comfortable stay. We are especially pleased to hear that you were satisfied with the cleanliness of the rooms and the friendliness of our staff. We are committed to providing friendly and professional service to all our guests. Your kind words are a great source of motivation for our entire team, and we will continue to strive to provide even better service and comfort in the future. We will do our utmost to offer the best possible experience to all our guests. We look forward to seeing you again on your next visit and helping you create unforgettable memories. Thank you. Sincerely, Hotel Management

Dear Mr./Ms. Go Sally H., From Amaris Darmo Hotel Surabaya, we respectfully thank you for taking the time to review and give us an excellent rating. We are delighted to hear that you were satisfied with the cleanliness of the room, the comfortable bed size, the delicious breakfast, and the ample parking. We greatly appreciate your compliments, as they motivate our entire team to maintain the quality of service and facilities we provide to all our guests. We hope to welcome you again on your next visit and provide you with a memorable stay. Sincerely, The Management Team

Dear Mr./Ms. n*i, Sincerely, from Amaris Darmo Hotel Surabaya. Thank you for taking the time to review and give us an excellent rating. We are delighted to know that you felt comfortable throughout your stay and were welcomed with friendly and helpful service from our staff. We appreciate your feedback regarding the variety of food. This feedback is very meaningful to us and we have forwarded it to the relevant team to use in our evaluation to improve the quality and variety of our menu in the future. Your compliments motivate our entire team to continue striving to provide the best service. We hope to welcome you again on your next stay and provide you with a similar memorable experience. Sincerely, Management

Dear Mr. G*t, Sincerely, Amaris Darmo Hotel Surabaya. Thank you for taking the time to write a review and give us an excellent rating. We are delighted to hear that you were satisfied with your stay and enjoyed the food and the friendly service from our staff. Your compliments motivate our entire team to continue striving for the best service. We hope to welcome you back on your next stay and provide you with another memorable experience. Sincerely, The Management

Dear Mr./Mr. R*h, Sincerely, Amaris Darmo Hotel Surabaya. Thank you for taking the time to write a review and rate us. We are delighted to hear that you found our staff friendly, kind, and helpful throughout your stay. Your compliments motivate our entire team to continue striving for the best service. We hope to welcome you back on your next stay and provide you with another memorable experience. Sincerely, The Management Team

Dear Ms./Mrs. A*h, Sincerely, from Amaris Darmo Hotel Surabaya, Thank you for taking the time to review and give us an excellent rating. We are delighted to know that you were satisfied with our service. Your compliments motivate our entire team to continue striving to provide the best service. We hope to welcome you back on your next stay and provide you with another memorable experience. Sincerely, The Management Team

Dear Mr./Ms. a*h, Sincerely, Amaris Darmo Surabaya Hotel. Thank you for taking the time to review and give us an excellent rating. We are delighted to know that you highly recommend Amaris Darmo Surabaya Hotel. Your appreciation motivates our entire team to continue striving to maintain the quality of service and guest comfort. We hope to welcome you back on your next stay and provide you with another memorable experience. Sincerely, The Management Team

Dear Mr. Nurul L, Warm greetings from Amaris Darmo Surabaya Hotel. Thank you for taking the time to review and rate us. We are delighted to hear that you felt comfortable during your stay and enjoyed the fresh food we served. Regarding your feedback about the bland fried rice, we apologize for the inconvenience. We will forward this feedback to the relevant team for evaluation so that we can improve the quality of our food in the future. Thank you for trusting Amaris Darmo Surabaya Hotel. We hope to welcome you back again for another memorable stay. Sincerely, The Management Team

Dear Mr. Stevie, Warm greetings from Amaris Hotel Darmo Surabaya. Thank you for taking the time to share your review with us. We are pleased to know that you found our staff friendly, enjoyed the food, and felt comfortable during your stay. Your kind comments about the room and value for money truly encourage our team to continue delivering our best service. We look forward to welcoming you back on your next visit to Surabaya and providing you with another stay that is just as memorable. Kind regards, Management