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Traveloka (458)

Other sources (88)

8.3

Very Good

From 458 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.2

Meal

7.6

Location

8.7

Service and Facilites

8.3

People often mention about Alaxis Hotel

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Distance to City Center (8)

Staff Friendliness (8)

Bedroom (8)

Accessibility (7)

Check-in/out Time (7)

Bathroom (7)

Wifi (6)

Hotel Area (6)

Ambiance (5)

Surroundings (4)

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Traveler Reviews Alaxis Hotel

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Customer reviews

I***l

Leisure

8.8

/10

Reviewed 6 day(s) ago

friendly staff, even in the early morning the receptionist is ready...

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N***m

8.5

/10

Reviewed 5 week(s) ago

Beautiful place, with very cheap prices

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e***n

Transit

9.1

/10

Reviewed 7 week(s) ago

Price for value. They have basic necessities for short stay. Good transit hotel. Clean and functional.

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N***a

8.8

/10

Reviewed 8 week(s) ago

I stayed in this room recently. It's very small and has no windows, which can make it feel a bit cramped. The bedroom has only one light, so the room isn't very bright. On the plus side, the Wi-Fi works well and is quite stable. However, the smell from the bathroom drain is quite strong and should definitely be improved. Overall, this place is suitable for those who just need a place to sleep and don't mind the lack of extra facilities.

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Selwa K.

Leisure

9.4

/10

Reviewed 11 week(s) ago

Strategic location close to KL SENTRAL so it's easy to go anywhere by train. The eating location is also close, there are many restaurants and snacks, the prices are also very affordable.

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Dicky K.

Transit

8.8

/10

Reviewed 23 week(s) ago

The hotel staff is friendly and the location is strategic, only the hotel has changed its name so it is difficult to find.

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2 people find it helpful

bunga S.

Transit

8.5

/10

Reviewed 33 week(s) ago

Clean room, tidy and staff is very nice. Thank you:)

1 people find it helpful

Accommodation's Reply

09 Dec 2024

Thank you for your kind words! We're thrilled that you found the room clean and tidy and that our staff made a positive impression. We hope to welcome you back soon! 😊

EDWARD S. A. M.

Business

9.4

/10

Reviewed 35 week(s) ago

The staff who received it were quite friendly, just by mentioning the name they could check in and ask for a passport. The location is close to the central area, and along the road parallel to the hotel there are many halal restaurants and minimarkets. The room is clean, the AC is cold, drinking water and a heater are available, as well as coffee. The bathroom is clean and there is a heater. The hotel does not provide breakfast and meals, only staying overnight can eat out

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3 people find it helpful

Accommodation's Reply

20 Nov 2024

Dear Valued Guest, Thank you for sharing your wonderful feedback about your recent stay with us. We are thrilled to hear that you found our staff friendly and efficient during check-in and appreciated our convenient location near the central area, halal restaurants, and minimarkets. It’s great to know that you found the room clean and comfortable, with amenities like cold air conditioning, drinking water, a heater, and coffee to enhance your stay. We're also glad that our clean bathroom and water heater met your expectations. While we currently do not provide breakfast or meals, we are pleased you were able to enjoy the dining options nearby. Your feedback motivates us to continue providing excellent service and a welcoming environment. We look forward to hosting you again on your next visit. Please don’t hesitate to reach out if there’s anything we can do to make your stay even better. Warm regards, Jill Hotel Receptionist.

m***a

Staycation

9.1

/10

Reviewed 37 week(s) ago

Hotel close to transportation center, clean comfortable rooms, friendly staff

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1 people find it helpful

Aini M.

8.5

/10

Reviewed 37 week(s) ago

I love to stay in Eurolife hotel because is very convienionce. The staff is very helpful and friendly.

2 people find it helpful

Accommodation's Reply

12 Nov 2024

Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay at Eurolife Hotel and found it convenient. Our team works hard to ensure every guest feels welcomed, so we're especially happy to know that you appreciated their helpful and friendly service. We look forward to welcoming you back on your next visit! Safe travels and thank you for choosing Eurolife Hotel!

Jimmy P.

Transit

10.0

/10

Reviewed 38 week(s) ago

very recommended for stay in KL. small hotel but Room rate is cheap and good for budget traveler small room but clean with comfortable bed. Even though just a budget hotel but this hotel has complete in-room facilities such as AC, wifi, table, mirror, hair dryer, tv, big and clean towel, clothes cabinet with good hangers toilet and shower room is small but has space for hanging clothes/towel and has washtaffel with mirror. its clean and comfortable enough. they have shower cap, tooth brush, toilet paper, staff is help full and friendly location is close to tourist area like twin tower, food court, mall, train station and laundry and market

1 people find it helpful

Accommodation's Reply

12 Nov 2024

Thank you so much for your wonderful review! We're thrilled to hear that you had such a pleasant stay with us and that our facilities met your expectations, especially for a budget-friendly hotel. It’s great to know that you found the room clean, comfortable, and well-equipped with all the essentials. We're also happy that our location was convenient for exploring the nearby attractions. Our team works hard to ensure our guests have a pleasant experience, so we truly appreciate your kind words about our friendly and helpful staff. We hope to welcome you back for another stay on your next visit to Kuala Lumpur! Safe travels and thank you again for recommending us!

S***a

Transit

8.8

/10

Reviewed 38 week(s) ago

Good location, surrounded with many restaurants, small but cozy room, clean, friendly staff, thank you. I will come again.

2 people find it helpful

Accommodation's Reply

27 Oct 2024

Dear Guest, Thank you so much for taking the time to leave us a review on Google. We truly appreciate your feedback and are delighted to hear about your positive experience with us. Your kind words motivate us to continue delivering excellent service to all our guests. If there's anything else we can do to make your next visit even better, please don't hesitate to reach out. We look forward to welcoming you back soon! Best regards, Eurolife Hotel Management

L***m

Leisure

6.3

/10

Reviewed 45 week(s) ago

Staff was good but there is a terrifying smell from the sink in the bathroom and I rather not use it than face the smell. Prolly because my room was ground floor and too close to the city sewage. Tiny roaches/something looked like it found in room, more than once.

4 people find it helpful

Dini M. S.

Leisure

5.0

/10

Reviewed 52 week(s) ago

The worst hotel in my life, the staff can't speak Malay and insist that guests can speak English, I was given room number 304 where we couldn't lock the room. After we checked out we almost got scammed because the staff asked for responsibility for the broken door latch even though when we checked in until we checked out the door algae was still not damaged, I thought the room was not suitable, I do not recommend anyone to stay at this hotel. This is the worst hotel ever!

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8 people find it helpful

Z***l

Transit

5.7

/10

Reviewed 52 week(s) ago

From the start it was made uncomfortable, the check-in process took a long time. Even though you clearly ordered a twin bed room, you were given a double bed. In the bathroom there is no iron to hang towels. Stayed 2 nights but on the second day, the room was not cleaned/tidy. There was a leak in front of the room door & quite a lot of water was pooling, endangering guests, I reported it but it was ignored until checking out. The hair dryer is just a display, aka completely dead. Every time you pass by the receptionist, there are always guests who complain.

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3 people find it helpful

Linda W.

Leisure

7.3

/10

Reviewed 53 week(s) ago

The place is not bad, the AC is broken and it's hot and it's hard to sleep.

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Misbachul M. A. H. A.

Leisure

9.4

/10

Reviewed 54 week(s) ago

Nice place for stay. Everything is clean.

2 people find it helpful

J***o

9.4

/10

Reviewed 54 week(s) ago

The place is very strategic. Just a walking distance from Kuala Lumpur sentral station. Delicious restaurants and convenience store are just few steps away. The staff are friendly, warmth, and accommodating. The room is good enough. Though some amenities were not functioning like the dryer, and broken bidet, but overall it was satisfactory one over its price.

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Rahmat B.

Transit

9.4

/10

Reviewed 55 week(s) ago

Great location. Near sentral station. Room is quite small but clean.

1 people find it helpful

S***T

Transit

9.4

/10