Overall Ratings & Reviews Citadines Bayfront Nha Trang

Although not wanting to, the check-in experience at this hotel makes the guest uncomfortable... I don't know whose fault it is, but at check-in time... when the guest gives the Treveloca booking email to the hotel receptionist, the response is that there is no such information! The guest will immediately think it's a scam email... and when the person who checks in has not been contacted, the hotel said that there are still rooms available and can check in by themselves... but my check-in is a premium room! When the check-in person calls back from the trevelocal app, the hotel's phone number is searched for the check-in email... and finally said that there is a check-in for the guest... but the guest feels very uncomfortable and wastes time!!!! Really tiring if you are the one checking in for someone else

clean room, nice staff

Clean room. near center. enthusiastic staff.

The receptionists are friendly, the hotel is clean, comfortable, and has a pleasant aroma; the food is delicious and varied. I will come back next holiday.

The staff mainly serve foreign guests. Discriminate against Vietnamese guests. The hotel is old, dirty, and the hallways are dark. Foreign guests carry luggage and open doors. Vietnamese guests do not have any.

The room was a bit small, the Ngon restaurant staff were unprofessional and gathered together to joke around, a male restaurant staff coughed for many days, there was little toilet paper in the toilet, on the 4th day of stay there was a shortage.

Super enthusiastic and cute staff, the hotel is centrally located, convenient to go anywhere, across the street is the beach, private beach chairs and towels, very reasonable price. I will come back

The hotel has a beautiful location and many delicious breakfast dishes.

location : very good; room rank: 7.5/10 because it's a bit older than expected, the bed is a bit smaller than expected, restaurant has nice breakfast, good food, friendly staff, overall 8~8.5 over 10

I will recommend to my friends.

mình không kịp chụp hình phòng nhưng phòng đẹp giá rẻ đã bảo gồm bữa sáng, nhân viên thân thiện, phục vụ chứ đáo lắm nha, không điểm nào chê

Khach sạn rất đep , sach sẽ nhân viên thân thiện nhiệt tình

khách sạn ổn, đồ ăn sáng phong phú, nhiều món cho khách lưu trú lựa chọn.

They don't have smart TV and the TV is so slow. They don't have sauna even they are 5 stars hotel.

Đã nhiều lần nghỉ tại đây và cảm thấy rất hài lòng . Đặc biệt rất thích cách trang trí không gian tại nơi đây. ♥️

Mọi thứ đều ok trừ ăn sáng,ksan không cho tôi biết là ăn sáng ở ngoài

Phòng đẹp, không có ăn sáng, mùa dịch khách sạn này vắng khách. Mình thích hồ bơi và phòng gym

Very nice hotel, will definitely come back here 🥰

Check in is too slow. The towel was extremely stinking, the door lock of the bad toilet was locked for more than 15 minutes in the toilet in a closed room, banging on the door loudly calling for help but no one noticed while the housekeeper was cleaning the room not far away, the 5-star hotel didn't get it the phone in the toilet. But in return the enthusiastic staff. The design of the faucet is quite inconvenient because it is too indented, every time you wash your face, it is not convenient

Little over spend but still fine