Overall Ratings & Reviews Summit Galleria Cebu

We always love to stay here because of its access to Robinsons Galeria mall and of course because of its ambiance, friendly staffs and clean atmosphere.

It was a nice stay in this Hotel! Super clean!

Excellent customer service! Thank you very much to all of you especially to your manager who initiated to surprise my father on his birthday! My father was so happy! He had a blast! We'll be back there for sure! Excellent customer service!

The room is clean ang pleasant staff.

Had a problem at the start, the key couldn't access the room, but it was helped quickly. The rest are not other complaints, no problems were found. The rooms are very spacious, the internet access is very good because the modem is in the room, the breakfast menu is varied, the hotel is in the same building as a mall, the hotel is also close to tourist sites around Cebu City. No regrets choosing this hotel. Highly recommended.

Location is wonderful, breakfast is superb, room is spacious. What I don't like is how the front desk entertain us. The male officer told us to wait and he will just gvecthe card key to us but then to no avail and that prompted us to approach the front desk again after waitibg for too long. Over all stay was excellent.

Love this hotel. Would definitely stay there again, hopefully soon.

The room is spacious and clean. The staff are courteous and helpful. The breakfast buffet is delicious. The only thing I find that needs improvement is the comfort rooms in the guest rooms lack doors which poses a problem of privacy if you are sharing the room with someone else.

Relaxing experience. Hotel within a mall. But the rooms are not soundproof.

The location was great but the service was bad. Hope they will improve it next time. The parking attendant was very rude. I suggest they provide the parking ticket upon check in. Poor customer service except for the bagger. He was an exception.

amazing and have good food and also the location is convenient.

Room very spacious. Service was good. Food was the best.

Worst wifi access of all the hotels I have ever checked in.

The location of the hotel was great. Situated beside the mall. Near pier 1 going to bohol. Choices on their menu are quite expensive, such as a bottled water would cost you P120.

The hotel room is very dirty and the receptionists are not helpful.

Limited channels only on the cable television.

It’s a new hotel so sometimes it was hard for the taxis to realize they had to pick you up from the hotel not outside the mall. Nice breakfast, not massive but a good selection and everything was very tasty. The room was a good size and clean. Just make sure you don’t leave anything sweet out as we had some ants invade are room even on the 8th floor. Nice hotel with friendly staff and a reasonable price, we would stay again.

Over all, we had a pleasant stay. Considering that they recently opened, there are still a lot of things to improve on.

Had trouble sleeping because no one fixed the AC console that has been constantly at 28 degrees. The lady who attended to me first said that she will just call the engineer, but the engineer never came. I called the front desk after an hour to follow up but to no avail. So much improvement needed there.

Everything is perfect. I will surely stay again.