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Traveler Reviews M&M Hotel @ KL Sentral
Number of reviews per page
20
20
40
40
Customer reviews
Z***a
8.2
/10
Reviewed 4 week(s) ago
The room was small but neat and clean. However, I found the coffee cup hadn't been washed, with coffee stains still on it. Perhaps room service forgot to wash it.
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c***l
6.4
/10
Reviewed 5 week(s) ago
There are taxes not listed on the app and must pay at the hotel, and may be more kindly to the guest.
1 people find it helpful
YT
Yunita T. P.
8.5
/10
Reviewed 6 week(s) ago
It's quite clean for that price, and the housekeeping staff are very nice Indonesians...
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S***i
Leisure
8.7
/10
Reviewed 10 week(s) ago
Comfortable but I saw a cockroach in the bathroom. They provided 2 bottles of mineral water daily. Walking distance to KL Sentral. The staff is nice.
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H***y
5.7
/10
Reviewed 13 week(s) ago
The receptionist was extremely unfriendly, immediately demanding a RM10 tourist tax. The room was small, stuffy, and moldy. The sheets and pillowcases were yellow and stained, requiring replacement.
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1 people find it helpful
m***a
Leisure
8.8
/10
Reviewed 14 week(s) ago
The staff is very friendly, the rooms are also very clean, the area is near NU Sentral
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1 people find it helpful
KW
Kezia W. Y.
Medical
10.0
/10
Reviewed 16 week(s) ago
clean, convenient, friendly staff. will stay there again.
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1 people find it helpful
Y***a
8.5
/10
Reviewed 17 week(s) ago
The staff are all nice, coincidentally the housekeeping is Indonesian so it's nice to chat with them.
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P***a
Transit
8.5
/10
Reviewed 17 week(s) ago
The hotel's location is very strategic, very close to KL Sentral, so transportation access is easy. The standard room is very small, but quite clean. The lobby area is a bit uncomfortable because the AC is turned off, so it looks like a hotel with few visitors, but it's still busy with guests. There are also many food stalls around the hotel. This hotel is great as a transit hotel 🙂
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r***a
Leisure
10.0
/10
Reviewed 17 week(s) ago
Good location near KL Sentral Station, clean room, the staff very nice.
1 people find it helpful
Kharisma
Leisure
9.1
/10
Reviewed 17 week(s) ago
The place is very strategic, you can walk to KL Sentral via NU Sentral. There are lots of restaurants near the hotel, some of them open 24 hours. I checked out early at 5 AM in the morning, the receptionist is there.
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V***h
Leisure
8.4
/10
Reviewed 18 week(s) ago
Although I've read many negative reviews on other platforms, considering the price, location, and amenities, I think it's not bad.
Deposit: 50RM
Tourist tax: 10RM/night
Please note these two things. I knew about them beforehand, but I saw many comments complaining about the hotel for charging these fees, so I'm sharing them.
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2 people find it helpful
RR
Rizky R.
Staycation
7.4
/10
Reviewed 19 week(s) ago
Very close to KL Sentral, the rooms are small but clean. Don't forget to prepare a deposit.
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Verified Traveler
10.0
/10
Reviewed 19 week(s) ago
The service is very satisfying, I have stayed at this hotel twice for a family vacation.
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2 people find it helpful
S***a
Leisure
9.7
/10
Reviewed 19 week(s) ago
We booked a family room, 1 queen bed, 1 single bed. Clean, tidy, and well-maintained. Also close to supermarkets and food courts.
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1 people find it helpful
Markus A. M.
Leisure
8.5
/10
Reviewed 19 week(s) ago
The service is good and the staff is friendly. It's easy to get around, cheap, and convenient because it's close to KL Sentral. However, there's a new regulation from the local government that requires all tourists to be charged a RM30 cash tax on top of the accommodation price.
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H***n
Staycation
8.2
/10
Reviewed 20 week(s) ago
Quite close to transportation modes
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1 people find it helpful
L***s
9.4
/10
Reviewed 21 week(s) ago
The staff are all friendly and the rooms are clean, satisfying.
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1 people find it helpful
A***a
8.8
/10
Reviewed 22 week(s) ago
Near with KL Sentral so you can go everywhere.
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hi
hana i.
Leisure
9.4
/10
Reviewed 22 week(s) ago
The hotel is small but comfortable. There's Wi-Fi and free mineral water. An iron is provided. The bathroom is spacious and clean. The location is very strategic, close to the monorail station and close to Nu Sentral Mall.