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large room, but a bit dark, a little scared, check out and check in for a long time, give the payment voucher via the whip app and tell you not to get the money, call back and forth, a bit time-consuming

phòng rộng, tuy nhiên hơi tối, hơi sợ, check out và check in lâu, đưa phiếu thanh toán qua app roi mà bảo không nhận được tiền, gọi đi gọi lại, hơi mất thời gian

The hotel overlooks the West Lake, I book a room with 2 double beds but it is given a room with 2 double beds. Large rooms and full amenities. Warm blankets and mattresses. Satisfied.

Khách sạn nhìn ra hồ tây, mình book phòng 2 người giường double nhưng lại được đưa cái phòng 2 giường double luôn. Phòng rộng và đầy đủ tiện nghi. Chăn êm nệm ấm. Hài lòng.

The room was not clean as picture showed. Service is ok.

Too bad staircase to have an elevator but still take many stairs. bad design

Cầu thang quá tệ có thang máy nhưng vẫn đi thang bộ nhiều. thiết kế xấu


Westlake Hotel

Overall Ratings & Reviews Westlake Hotel

7.3

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7.4

Traveler Reviews Westlake Hotel