8.3
Very Good
From 957 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.3

Meal

8.0

Location

8.5

Service and Facilites

8.3

People often mention about Kahyangan Resort Bengkayang
All
Bedroom (23)
Bathroom (20)
Surroundings (17)
Staff Friendliness (17)
Ambiance (17)
Taste (17)
Variety (17)
Family Friendly (15)
Distance to City Center (13)
Accessibility (13)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Kahyangan Resort Bengkayang

Number of reviews per page
20
40
Customer reviews
S***n
icon-origin-TRAVELOKA
8.0
/10
Reviewed 5 day(s) ago
Staff service is less than satisfactory.
Translated by Google Icon
See original
Find this review helpful?
N***a
icon-origin-TRAVELOKA
6.4
/10
Reviewed 2 week(s) ago
Old resort. Cozy room. Pricey for their standard. Limited facility. The worst is the smell of garbage that is located behind the receptionist area. Also, there's a weird smell in the bedroom.
Find this review helpful?
C***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The place is nice, the atmosphere is comfortable. Suitable for honeymoon
Translated by Google Icon
See original
Find this review helpful?
H***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 2 week(s) ago
Room 203 is hot, TV doesn't work. Complained but ignored. Road access to the location is okay.
Translated by Google Icon
See original
Find this review helpful?
L***s
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
The AC is hot, the toilet smells bad, even though the view is good.
Translated by Google Icon
See original
Find this review helpful?
c***s
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
fun holiday with family, just order please rejuvenate the AC and please pay attention to the cleanliness of the bathroom
Translated by Google Icon
See original
Find this review helpful?
W***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Very satisfying, facilities and quality remain unchanged.
Translated by Google Icon
See original
Find this review helpful?
M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 6 week(s) ago
The cleanliness of the sheets is re-considered. The toilets should also have air fresheners so they don't smell when you first enter. The staff are friendly and kind.
Translated by Google Icon
See original
1 people find it helpful
j***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The place is spacious, the beach is nice, the gardens are clean
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Nuh H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Friendly, clean, complete package, feels like Bali Hehe
Translated by Google Icon
See original
Find this review helpful?
Muhammad Z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 8 week(s) ago
The bathroom shower needs a little replacement as it is broken and leaking, otherwise it is ok.
Translated by Google Icon
See original
1 people find it helpful
C***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Nice hotel. My family and I were very satisfied staying here.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Apr 2025
Thank you very much for your positive review! We are very happy to hear that you and your family were satisfied with your stay at Kahyangan Resort. We look forward to welcoming you back in the future with even better service. Warm regards, Kahyangan Resort Bengkayang Management
Translated by Google Icon
See original
N***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
very suitable for family vacations,
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
21 Apr 2025
Thank you for your positive review! We are glad to hear that Kahyangan Resort was a great fit for your family vacation. We look forward to welcoming you and your family back in the future. Warm regards, Kahyangan Resort Bengkayang Management
Translated by Google Icon
See original
M***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
The room's AC was not cold enough, the bed and toilet were not clean enough, the breakfast food was not varied enough and the taste was just ordinary, the check-in and check-out process was fast.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
21 Apr 2025
Thank you for giving us such valuable feedback. We apologize for the inconvenience you experienced during your stay at Kahyangan Resort. We will immediately follow up on the issues of cleanliness, AC temperature, and breakfast variety and taste to ensure a better experience for our guests in the future. Glad to hear that the check-in and check-out process went smoothly. We look forward to providing a better experience on your next visit. Warm regards, Kahyangan Resort Bengkayang Management
Translated by Google Icon
See original
I***h
icon-origin-TRAVELOKA
8.4
/10
Reviewed 10 week(s) ago
Customer service is hard to call, the room is dirty with sand & slimy floor, there is no AC remote, there is no bathroom mat, towels are damp, the mattress sheets are dirty.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Apr 2025
Thank you for taking the time to provide feedback. We apologize for the less than satisfactory experience during your stay at Kahyangan Resort. We greatly appreciate your feedback regarding the cleanliness of the room and customer service. We will immediately make improvements to ensure better cleanliness, as well as ensuring that amenities such as AC remotes and bath mats are available. We will also improve the quality of our services to be more responsive to guest needs. Hopefully we can provide a better experience on your next visit. Warm regards, Kahyangan Resort Bengkayang Management.
Translated by Google Icon
See original
S***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Staying at Kahyangan Resort really feels like stopping by a little paradise on the beach. 🌊 The first thing that makes you fall in love is the service. The hotel staff is very friendly, agile, and always ready to help with a sincere smile. Starting from the fast check-in process to responding to every request, everything is handled professionally and warmly. It feels like you are not a guest—but family returning home. And of course, what can't be forgotten: the view of the beach is incredibly beautiful! Imagine opening the window of your room and being greeted by the crashing waves and the panorama of the expansive blue sea. The sunrise and sunset here are very special moments—a perfect healing spot. If you are looking for a place to take a break from the hustle and bustle, Kahyangan Resort Singkawang is a choice that will not disappoint.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Apr 2025
Thank you so much for such a wonderful review! We are so happy to hear that you felt at home and at ease during your stay at Kahyangan Resort. We always strive to provide the best service to make our guests feel at home, and we are glad that you felt that during your visit. The stunning panoramic view of the beach is indeed our main attraction, and we are glad that you were able to enjoy such a special moment here. We look forward to welcoming you back to Kahyangan Resort Singkawang for another unforgettable holiday experience. Warm regards, Kahyangan Resort Singkawang Management
Translated by Google Icon
See original
Miftahul J.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
highly recommend this hotel. my son was very happy to stay here on his birthday.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Apr 2025
Thank you so much for the positive review! We are so happy to hear that your child enjoyed his/her birthday celebration at Kahyangan Resort. We always strive to provide a fun experience for the whole family. May this special moment be a beautiful and unforgettable memory. We look forward to welcoming you back in the future! Warm regards, Kahyangan Resort Singkawang Management
Translated by Google Icon
See original
a***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
Nice place, comfortable, clean water, only the bathroom sink needs to be repaired.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Apr 2025
Thank you for your review! We are glad you enjoyed your time at Kahyangan Resort. We will follow up on the bathroom sink issue soon to ensure your comfort is even better. We look forward to welcoming you back for a more satisfying experience on your next visit! Best regards, Kahyangan Resort Singkawang Management
Translated by Google Icon
See original
T***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.9
/10
Reviewed 10 week(s) ago
When we arrived, the soap and shampoo were out of stock, the shower tap was broken (missing).
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Apr 2025
Thank you for your review and valuable feedback. We apologize for the inconvenience you experienced regarding the broken soap, shampoo, and shower faucet. We will follow up on this immediately to ensure that our in-room facilities are always in the best condition. We greatly appreciate your willingness to share your experience and look forward to providing better service on your next visit. Warm regards, Kahyangan Resort Singkawang Management
Translated by Google Icon
See original
Hera S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Favorite 🥰 suitable for family vacation.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Apr 2025
Thank you very much for your positive review! We are glad to hear that you enjoyed your family vacation at Kahyangan Resort Singkawang. We always strive to provide the best experience for every guest, and feedback like this means a lot to us. We hope to welcome you back again in the future! Warm regards, Kahyangan Resort Singkawang Management
Translated by Google Icon
See original
Number of reviews per page
20
40