Overall Ratings & Reviews Four Points by Sheraton Makassar

I often staycation here, the rooms are clean and the food is delicious.

Please for the receptionist, if you see mothers with children who are waiting for check-in time, give priority first and inform them. Yesterday I was queuing, suddenly someone who came later was served first, okay. But when I was queuing, someone who wasn't queuing was served first. And I was given a room that was still available. They said sorry, typo ma'am. Tired of pushing suitcases with bags and there is a 2-year-old toddler too. And there was no help when I brought the suitcases upstairs again. Even though I and many staff could have helped.

The service is friendly and smells really good 🤗😍 the room is also spacious.

Thank you for your extraordinary hospitality. From check-in to check-out, we were well-served and very friendly. Highly recommended.

It seems like the swimming pool needs to be upgraded to make swimming more comfortable because some of the tiles are loose.

Nice hotel, not too expensive and in the city center

The hotel is comfortable and quiet, not noisy, in the middle of the city, close to everywhere.

the room is comfortable, clean, friendly staff, good service

Quite satisfied with the service, cleanliness, and easy access.

Friendly staff, good food, clean, and strategic location.

Very nice and beautiful hotel in Makassar city.

It was comfortable to stay at the Sheraton, the staff were very helpful when I couldn't turn on my AC and when I needed to borrow something they responded quickly.

very good service and varied food

Early check-in was wonderful service! Clean and good smells all over the corner.

There is just a lack of control over the equipment in the room, such as empty soap, towels and tissues.

After checking out, I left my hat and glasses in the room. A few hours later, I returned to the hotel and confirmed to reception that the items were there and stored safely.

Good service, but if possible vacuum it every day.

fun and pocket friendly

It was a pleasure to stay here, my favorite hotel.

Have stayed here several times with family. The rooms are clean and the food is delicious.