Overall Ratings & Reviews Marco Polo Plaza Cebu

Everything was great from the time my parents reached the hotel. As per them, the food was amazing and the staff are very friendly and professional. Thank you so much for making my parents’ anniversary memorable, especially for setting up their room. 👌🏼

A good stay. Clean room, comfortable bed, friendly staff. Overall great experience for us.

We Celebrated my birthday with a 2 day stay @ Marco Polo! We loved it! But the bed is small hehe compare to waterfront 🤭Nevertheless we enjoyed our stay! Polite, sweet and accommodating staff! ❤️❤️ Buffet breakfast is good also!

We had a great stay here. All was pleasant. Perfect for family getaway.

We had a grand time in our stay at the hotel. Food is good and the staff are all nice and fast in their service. Facilities are well maintained and the swimming pool is also okay. Thank you Marco Polo 😊👍

The hotel was great, the best staff. Very cozy. Super clean.

Stay was comfortable but no bidet in bathroom.

I am a regular traveler. And I have a good taste with awesome hotels. I should say, this one is superb! With its price? It is more than reasonable, clean and comfy, very nice facilities. My kids love it. and we will definitely come back, per son's request!

Good service and food. thank you

Simply a 5-star staycation. A go to go place within the city.

Amazing! Great food, great accommodations.

Great experience and breakfast was superb!

Great service and awesome breakfast

Great staycation! Delicious breakfast buffet.

Great time with this hotel!

Delicious breakfast buffet. Great value for money.

Great place to relax and unwind.

Everything was great except for a minor incident which happened during breakfast this morning (09/04/2017). The food was great, no doubt. We were well seated and I politely requested the male server to take a photo of us. Then the lady server interrupted, instructed the male server to do something else, and offered to take the photo herself. I definitely had no problem with that. I just got a bit confused, so I uttered "kamo sa" when what I was trying to say was to tend to what they have to do first because the photo op can wait anyway. The lady server was Quick to laugh and said, "Kita sa daw picturan." The male server didn't say anything, thanks to him. The lady server should have refrained from making any remarks even if it's only as light as 'just kidding' kind. Not all people appreciate that and sometimes a guest is not ready to receive such comments early in the morning. The lady server came off as offensive and judgmental without understanding the context of what I said. I didn't take note of the lady server's name, but I hope the management will provide a retraining course on etiquettes on serving guests well and what to and not to do and say in front of the guests. Anyway, on a positive note, checking in and out of the hotel was a breeze. The rooms are spacious enough and the wifi is awesome.The group had no problem with the location since we're just from Cebu and we wanted to be away from the hustle and bustle of the city. We all slept good and well through the night. We enjoyed the entertainment (live acoustic) provided while we went for a swim. The pool was A-okay; it was clean but felt something sharp bit our skin from time to time but no marks noted anyway. Overall, even with the incident that happened during breakfast, we had a great time. Thanks Marco Polo Plaza Cebu.

Nice place to stay so happy with my stay

Thumbs up, great ambiance and place