Hello Sis Maria, I'm Githa, the unit owner. I'm very sorry about the inconvenience you experienced, sis. For the sink faucet, we immediately called engineering when it suddenly turned off and for the drinking water we ordered it, but the supplier from the apartment was only able to come after you checked in, Sis. We apologize if these things make your stay unpleasant. Hopefully in terms of rooms, cleanliness and facilities it remains comfortable and enjoyable, sis. Greetings, Githa.