8.8
Very Good
From 291 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.5

Location

8.9

Service and Facilites

8.9

People often mention about Homm Saranam Baturiti
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침실 (6)
욕실 (5)
호텔 지역 (5)
접근성 (4)
가족 친화적 (4)
분위기 (4)
객실 공간 (4)
맛 (4)
다양성 (4)
가격 (4)
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Traveler Reviews Homm Saranam Baturiti

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40
Customer reviews
J***e
icon-Staycation
Staycation
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8.4
/10
Reviewed 1 week(s) ago
Beautiful view. Very quiet place though.
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P***a
icon-Staycation
Staycation
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9.1
/10
Reviewed 3 week(s) ago
The staff are friendly and very helpful. Need to pay attention again to the cleanliness of the room for example the curtain folds have an ant nest and there are still leftover coffee pods in the coffee machine. But still recommend to come back for a longer stay because of the facilities, the calm & relaxing ambiance of the resorts❤️
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Fania a.
icon-Leisure
Leisure
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10.0
/10
Reviewed 5 week(s) ago
Beautiful hotel, friendly staff and good breakfast.
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E***a
icon-Leisure
Leisure
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9.4
/10
Reviewed 7 week(s) ago
The room is nice, clean, and spacious. Just right for a family of 4. Wake up at dawn and look out at the balcony, the surrounding scenery makes your mind fresh, cool, plus the sounds of birds. Our vacation is even more enjoyable at Homm. Thanks, the best 👍
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Kukuh W.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
We stayed one night at Homm Saranam Baturiti and overall were quite satisfied with the experience of staying there. The location is quiet with a refreshing natural atmosphere. The room is comfortable and clean, but there is a slight disturbance of comfort due to the unpleasant odor coming from the drain in the bathroom. We are sure that the management will immediately make improvements to this. The breakfast is quite complete and delicious. The restaurant area is also nice to relax in the morning. However, the friendliness of the reception staff could be improved so that the first impression that guests get is warmer. Hopefully it will be better in the future.
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3 people find it helpful
Agus S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
All Hotel Homm Saranam Baturiti, I Give 4. Very Good & Satisfying All. 👍👍👍
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Accommodation's Reply
04 Feb 2025
Dear Agus S., Thank you for taking the time to leave us a review. We are glad to know that you enjoyed your time with us. We hope to see you again soon. Sincerely, Homm Saranam Baturiti Team
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F***a
icon-Leisure
Leisure
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10.0
/10
Reviewed 23 week(s) ago
nice holiday. cool and cool
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Accommodation's Reply
11 Jan 2025
Dear F*A, Thank you for taking the time to leave us a review. We are glad to know that you enjoyed your time with us. We hope to see you again soon. Best regards, Homm Saranam Baturiti Team
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Endy
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Staycation
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9.1
/10
Reviewed 23 week(s) ago
The atmosphere for healing is so beautiful and amazing, it's great for getting rid of the hustle and bustle and fatigue. 👍
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Accommodation's Reply
11 Jan 2025
Dear Endy p. T., Thank you for taking the time to leave us a review. We are glad to know that you enjoyed your time with us. We hope to see you again soon. Sincerely, Homm Saranam Baturiti Team
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Surya
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10.0
/10
Reviewed 24 week(s) ago
very impressive place, friendly service and environment far from traffic jam. very friendly for families who want to enjoy peace away from the hustle and bustle
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Accommodation's Reply
11 Jan 2025
Dear Surya, Thank you for taking the time to leave us a review. We are glad to know that you enjoyed your time with us. We hope to see you again soon. Best regards, Homm Saranam Baturiti Team
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ANDREAS
icon-Staycation
Staycation
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10.0
/10
Reviewed 65 week(s) ago
Very beautiful hotel in Bedugul. Perfect for a break from the daily hustle and bustle of Jakarta.
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1 people find it helpful
Budianto
icon-origin-TRAVELOKA
9.7
/10
Reviewed 68 week(s) ago
Seneng banget dengan hotel dan pelayanan homm saranam, pada saat check in dapat free upgrade kamar. Kalo yang mau cari ketenangan rekomen banget hotel ini dan kalo mau cari makan juga banyak daerah sekitar. Hotel yang di managed by banyan tree group pasti ga mengecewakan deh.
2 people find it helpful
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Luh W. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 70 week(s) ago
Hotels was good, staffs were very nice, but there 's ants on my kids the bed, but staff respon very fast, but the pool need to install warm water because we can not swim its very cold.
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Accommodation's Reply
14 Feb 2024
Dear Ibu Wiwik, Thank you for choosing our resort for your family vacation. We are delighted to hear that you enjoyed your stay with us. However, we are sorry knowing there was an issue with ants on the bed, thank you for bringing this up for our action plan on improvement moving forward. We are looking forward to welcoming you back to our resort. Yours sincerely, Cening Bagus - Front Office Manager
Dewinta A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 70 week(s) ago
Menginap di Saranam sangat menyenangkan. Semua bersih dan bagus. Semua staff ramah dan helpful. Terima kasih kepada ibu Suliani di reseption.
1 people find it helpful
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Ni Putu A. M. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 74 week(s) ago
Kamar bagus, view bgus banget, pelayanannya oke banget, staff semua ramah. Terutama pas breakfast waiter/waitressny tgl 14 Januari pagi humble banget jadi nyaman, next mau stay lagi sma family 🤍.
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Accommodation's Reply
19 Jan 2024
To Our Beloved Visitors, Mrs. Ni Putu Ayu Mas Megasari. Thank you for taking the time to share your wonderful experience with us. At Homm Saranam Baturiti, we strive to provide an extraordinary experience to every visitor. We are very pleased to hear that overall our resort provided an excellent experience according to Mrs. Ayu and we very much look forward to welcoming you back to Homm Saranam Baturiti. Warm greetings from Baturiti, Agung Dharmawan. Duty Manager.
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Yerry H.
icon-origin-TRAVELOKA
9.3
/10
Reviewed 77 week(s) ago
The resort are super comfortable, comfy swimming pool, batural touch been well maintained, good design, the food also delicious, but internet was poor, I cannot open my mobile banking. The security staff was not hospitality services, need more train. Overall we are enjoying stayed with Homm.
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Accommodation's Reply
01 Jan 2024
Dear Bapak Yerry, It was an absolute pleasure hosting you at Homm Saranam Baturiti. Thank you for sharing your positive experience with us. However we are sorry that some glitches happened during the stay related to the internet and the service from our Security. We thank you for your feedback for our improvement in the future. We look forward to welcome you again shortly Sincerely, Cening Bagus Front Office Manager
Gita W.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 77 week(s) ago
Unforgettable experience with family. This hotel is suitable for friends who want to spend time with family/loved ones, and relieve fatigue from the hustle and bustle of the city. What is displayed in the application is in accordance with what is in the field. Not disappointed.
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1 people find it helpful
Accommodation's Reply
01 Jan 2024
Dear Made Gita, Thank you for staying with us at Homm Saranam Baturiti. We are happy to be a fun place to spend time with the family. Thank you very much for taking the time to provide a review, we really appreciate it. We look forward to welcoming you next time. Happy New Year 2024 :) Warm greetings. Cening Good. Front Office Manager.
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Irma a.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 77 week(s) ago
Room is clean and big, the bed is comfortable. The only down side is the TV with limited channels. Breakfast is basic, there is flies problem with the baturiti area when we were there. The best part of the hotel is the view and air, nice green and mountain view, the air is super fresh and cool.
1 people find it helpful
Accommodation's Reply
01 Jan 2024
Dear Ibu Irma, It was an absolute pleasure hosting you at Homm Saranam Baturiti. Thank you for taking the time to share your experience, we are sorry that the stay was not fully enjoyable due to some glitches during your stay. We take a very good note on the issues for our action on the improvement, thank you very much for the feedbacks. Sincerely, Cening Bagus Front Office Manager
NLP S. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 78 week(s) ago
We had a great time here 🥰 Great ambiance, food, service and hospitality
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Accommodation's Reply
01 Jan 2024
Dear Ibu Savitri, It was an absolute pleasure hosting you at Homm Saranam Baturiti. Thank you for sharing your positive experience with us. We are glad that you have enjoyed the stay, we look forward to seeing you again shortly. Sincerely, Cening Bagus Front Office Manager
evy k.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 78 week(s) ago
I stay at Homm with my mom for holiday. I know from website and others' review that the hotel is nice for that area. And it is as shown in the website. The room space is sufficient with balcony, but somehow the setting made us feel comfortable (especially for my mom-we stayed at other place after Homm and she said she liked Homm room better). The bathroom is efficiently design with no bathtub. I changed my date of staying there as I heard there will be office gathering here. So I have maximum breakfast experience as it is only few families. The mountain view from breakfast area is remarkable, the service is great (note: not much guess at that time) The breakfast menus variations are not much considering 5 star hotel. But the view, service and the fresh juice paid it off. The location is quite far from entertainment area, so either your purpose is to enjoy view, relax, and visit Bedugul/Beratan Lake, be prepared taking long trip to other places. Other tip for you: don't come here on rainy season. Many larons (flying bug that search for light). It is not hotel 's fault. It is natural, and the hotel staff always come fast to help us. The garden and pool also nice, but unfortunately the inclinator does not reach the ground level. So we need to take around 25 steps to go down through with no hand trail which quite difficult for my 73 years old mom. (At that time is rainy season, so my mom was worried to get slipped and one inclinator was broken so I took the side which stairs has no handle). Ah one more small but important thing: I don't know why they put jet spray for toilet on the left side. Quite uncomfortable. But the overall I would love to come back.
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Accommodation's Reply
16 Dec 2023
Dear Ibu Evy, We'd like to thank you very much for choosing to stay with us and for giving us such a great review score. We are delighted that you were in love with the overall resort. We very much appreciate your kind words and look forward to welcoming you back again very soon. Kind regards, Cening Bagus - Front Office Manager - Homm saranam Baturiti Team.
Rolland A. W.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 88 week(s) ago
Very nice hotel. Great atmosphere. Delicious food. Unfortunately some of the female staff on the restaurant I found very-very unfriendly. Especially on our 2nd day when we took our breakfast. Too bad.
2 people find it helpful
Accommodation's Reply
11 Oct 2023
Dear Bapak Rolland Antonius Wawolumaya Thank you for choosing our resort as your holiday destination. We appreciate you taking the time to give us feedback on your stay. We are pleased to hear that you enjoyed your stay at our resort, especially the food and our atmosphere, which you had a lot of fun with. However, we are sorry to hear that you were unpleasantly treated by one of our female staff when you were served breakfast, and that this fell short of what you expected. We will certainly retrain our team to provide better service to every guest coming to our resort. Especially when Bapak Rolland Antonius Wawolumaya comes in the future. We are grateful for your constructive feedback. It is part of our process for the improvement of services. Hopefully this will not affect your overall impression of our resort. Yours sincerely, Agung Dharmawan Duty Manager
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