Overall Ratings & Reviews Grand Krakatau Hotel

The hotel is comfortable and quiet and the service is good.

The room is ok and the service is also good.

The suggestion is that snacks in the room should be labeled with prices, so that guests know.

nice and spacious, delicious food, recommended for Serang city area

I am very happy to check in at the Grand Kerakat Hotel

Thank you Grand Krakatau.... Staying here 2x in 1 month was a very pleasant thing for us🥰 The first time we stayed in a Deluxe Double Bed type room, although we couldn't enjoy Snacks and the contents of the mini fridge Alhamdulillah we had brought our own and our stay was not long (only a few hours because we had to go to Bandung that night)🥰The second time we stayed in a Superior Double Bed type room with free Snacks in the room🥰Alhamdulillah they served us well. InsyaAllah next time we will stay here again when school holidays arrive🥰Maintain the quality😘💪🏻The breakfast menu is not disappointing.

The service is lacking. The employees also do not respect the guests,

Basically, you have to come here to stay.

For those who prioritize function only, with a tight budget, you can try it, the service is still okay.

Ok place and comfortable and access helps.

The receptionist is rude and the face is not pleasant, why is it displayed in front? I didn't try the food because I read bad reviews. Still have to leave an ID in the digital era, even though the ID can be copied like other hotels. The room key for a hotel of almost the same price as Horison is still manual. Please invest!

Order the deluxe one in advance, when you check in it has been filled in by the department and replaced with a standard room. There's no commitment to the hotel.

Satisfying, cleanliness & friendly staff.

Friendly, nice, comfortable place. Nice place.

Overall ok, just the toilet is a bit smelly, soap and shampoo are finished and haven't been refilled.

Hotel ok. Pelayanannya juga Oke. Cuman masa Snack nya yang sudah tersedia di Kamar harus bayar 30rb. Padahal bukan roti. Hanya photato dan kacang ' sukro doang. Itupun harga 30rb satu. Yang ke dua, masa hotel sudah mewah, konci nya seperti konci rumah biasa '. Tolong diperbaiki dong.

Parkiran luas. Pihak hotel sangat ramah dan pelayanan sangat baik.

Friendly staff, clean rooms & bathrooms, cold AC, ok breakfast.

Pelayanan nya baik banget, dari resepsionis nya sampe security nya, untuk kamar good lah dengan harga segitu, cuma kamar mandi nya bau, selebih nya the best lah.

Friendly service and easy to use on the Traveloka application.