7.7
Pleasant
From 310 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.7

Meal

7.6

Location

8.1

Service and Facilites

7.7

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Traveler Reviews OYO 1309 Hotel Shafira Syariah

Number of reviews per page
20
40
Customer reviews
Faradiba f. R.
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9.3
/10
Reviewed 120 week(s) ago
The decor is good, close to the center of the crowd too. Maybe the bathroom can be cleaned again. Overall not bad lah.
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2 people find it helpful
Maisyarah
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8.5
/10
Reviewed 135 week(s) ago
Not bad for a break, but not unlike the appearance drawn.
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1 people find it helpful
Suryana A.
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8.5
/10
Reviewed 144 week(s) ago
The room is spacious, good for those who are back. Is there a balcony or terrace The parking lot is also safe. Cleanliness is ok.
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4 people find it helpful
Rizal I.
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8.3
/10
Reviewed 145 week(s) ago
Friendly staff, strategic location in the middle of the city and near Malioboro. It's just that the contents of the room don't match the photos. Nice photo. Wifi is there and connected, but there's no internet, funny. Provided provided towels and toiletries. The bathroom is a little dirty, lots of yellow. The room lights are dim.
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2 people find it helpful
Accommodation's Reply
29 Dec 2022
Sincere thanks for sharing this, Rizal! This puts even more responsibility on our shoulders to ensure your future visits will be nothing short of extraordinary. Keep this love coming. Regards, Ava.
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Fikri A. S.
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9.7
/10
Reviewed 159 week(s) ago
Kamarnya bagus dan murah. Pelayanannya bagus.
4 people find it helpful
Bilqis M. A.
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6.0
/10
Reviewed 163 week(s) ago
Kamar yang saya tempati 203 (02-04/8/2023), sepertinya kamarnya kurang diperhatikan. 1. Waterheater-nya tidak berfungsi, jadi ga bisa air hangat, padahal saya bawa anak bayi. 2. Gorden jendelanya tidak bisa ditutup, jadi silau banget pagi sampai sore hari, apalagi di lantai 3 🙈. Bener sih kamarnya luas, nyaman bersih, tapi karena ada di lantai. 3 (paling atas), kalo siang-sore AC seperti tidak berfungsi 🤦 ‍jadi panas kamarnya, sampai air kamar mandinya juga panas, mungkin karena dari tandon yang letaknya mungkin di atas kali ya. Sedangkan waterheater-nya ga berfungsi. Jadi kalo pagi kedinginan mandi air dingin, kalo siang-sore pengen yang mandi seger-seger eh airnya panas 🤦.
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11 people find it helpful
DEWA A. S.
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6.0
/10
Reviewed 166 week(s) ago
Pengalaman terburuk selama memesan lewat aplikasi, pesan jam 17.00 ketersedian kamar ada, sudah dijamin pemesanan dengan kartu kredit. Mau check in di jam 11 malam, pihak hotel dengan enteng kalo kamar tidak ada, dan bilang jam 3 sudah habis. Ini yang salah siapa sebagai pengunjung merasa sangat sangat dirugikan, reseption hotel sudad tidak ramah terus tidak bisa kasih solusi dengan gampang hub saja penydia jasa. Menurut saya ini bener pengalaman buruk selama saya pesen hotel, harusnya kalo penuh bisa ada konfirmasi jauh jauh sebelum waktu cek in, super super mengecewakan! Menjelang tengah malam perjalanan jauh bawah anak kecil bayi ekhh ada ya pelayaanan hotel seperti itu bener Buruk.
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12 people find it helpful
Maison Des ARNOLDI
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8.5
/10
Reviewed 168 week(s) ago
Average good and clean. Quite near the monument station. Sufficient parking for motorbikes. Security is good.
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3 people find it helpful
Andi D.
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6.0
/10
Reviewed 174 week(s) ago
Booking 2 rooms 203 and 205 for 2 nights. Room 203 just came in and was greeted with an unpleasant smell (until check out did not disappear), towels and soap were not available (ask for towels first to the receptionist), there is no remote AC (ask also to the receptionist). Room 205 is slightly better but the same is not given bath soap, the balcony light is off, and the door cannot be closed (to close it must be locked from the inside).
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7 people find it helpful
Accommodation's Reply
01 Jul 2022
Hi, thanks for taking your valuable time to rate us. We apologize for the inconvenience and we will definitely try our best to meet your expectations in the future. Regards, Simon
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Ahyan N.
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6.0
/10
Reviewed 174 week(s) ago
U/rooms are okay but the facilities are not satisfactory. I stayed 5 nights but the tv antenna was broken so no tv broadcast. & my suggestion is to provide a water heater to brew hot water. The rest is ok according to the price, hopefully in the future it will be further improved, thank you 🙏🏻.
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3 people find it helpful
Accommodation's Reply
17 Jun 2022
Hi, we are sorry to know that your experience with us was not pleasant. We will work on your feedback to provide the best experience next time. Regards, Simon.
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SOFWAN H.
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5.5
/10
Reviewed 175 week(s) ago
Lack of maintenance of room facilities. But for the mattress, it's okay to sleep.
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2 people find it helpful
Accommodation's Reply
17 Jun 2022
Hi, we are sorry to know that your experience with us was not pleasant. We will work on your feedback to provide the best experience next time. Regards, Simon
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alvian k.
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5.2
/10
Reviewed 183 week(s) ago
Pillows smell and are not clean in the rooms and toilets, the guards are also not friendly.
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2 people find it helpful
Accommodation's Reply
08 Apr 2022
Sorry for the trouble you're having, Alvian! We have recorded your experience this time. Rest assured, we will work in the future to ensure a pleasant stay with us. Greetings, Amelia.
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Hary m.
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6.2
/10
Reviewed 187 week(s) ago
The rooms are not provided with mineral water and toilet paper.
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2 people find it helpful
Accommodation's Reply
11 Mar 2022
We're sorry to have you disappointed, Hary! Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Kimawati!
Citra S.
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6.0
/10
Reviewed 187 week(s) ago
Room lights are 5 watts, soap towels and others are not provided, the hotel has no elevator, dirty toilets.
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2 people find it helpful
Accommodation's Reply
08 Mar 2022
Hi Citra, We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Kiswari!
Rabiatul A. M.
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6.1
/10
Reviewed 187 week(s) ago
The room doesn't match the photo a bit. I got the end room so the signal was also lost. The TV only has 4 broadcasts. The ceiling of the room is a lot of dirt :( in the room there is no trash and drink bin provided: (. But if you want to stay with your family or group, it's cheap. Because you can have three rooms.
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4 people find it helpful
Accommodation's Reply
10 Mar 2022
Hi Rabiatul,! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Kisno!
Yogiyarti
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6.3
/10
Reviewed 196 week(s) ago
The table has a lot of dust, the terrace is dirty and the receptionist is not friendly.
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Febryan Y.
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5.6
/10
Reviewed 197 week(s) ago
Some facilities in the hotel is unappropriate. The water tap isn't working properly, toilet has no lock.
1 people find it helpful
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Danu K.
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6.4
/10
Reviewed 201 week(s) ago
Toiletries, mats, towels. Not all rooms are available.
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1 people find it helpful
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Ifta M. K.
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8.5
/10
Reviewed 211 week(s) ago
Comfortable ❤ unfortunately there is no bucket :).
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3 people find it helpful
Indrajati R. D.
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5.5
/10
Reviewed 222 week(s) ago
The room is too dark because one light is off, the TV can't be turned on because there are no channels, the table and glass can probably be wiped because it's dusty and there's still trash
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