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Traveloka (2,332)

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8.8

Very Good

From 2,332 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

9.0

Meal

8.4

Location

9.1

Service and Facilites

8.9

People often mention about Grand Senyum Hotel, Tugu

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Room Space (108)

Bedroom (108)

Distance to City Center (103)

Bathroom (100)

Staff Friendliness (99)

Accessibility (86)

Ambiance (86)

Hotel Area (82)

Family Friendly (81)

Taste (76)

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Traveler Reviews Grand Senyum Hotel, Tugu

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Customer reviews

Rizal

9.1

/10

Reviewed 1 week(s) ago

The location is near Tugu Jogja, the area around the hotel is full of culinary delights, what a nice hotel.

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Accommodation's Reply

08 Sep 2025

Dear Mr. Rizal. Warm greetings from Grand Senyum Hotel Yogyakarta, thank you for your kind review of our hotel. We are delighted that you have chosen Grand Senyum Hotel Yogyakarta as your destination during your visit to Yogyakarta. We look forward to welcoming you back to Grand Senyum Hotel Yogyakarta. Thank you & Warm Regards. Management of Grand Senyum Hotel Yogyakarta.

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v***a

Staycation

9.7

/10

Reviewed 1 week(s) ago

Amazing experience, comfort, and clean. Recommended hotel

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Accommodation's Reply

13 Sep 2025

Warm greetings from Grand Senyum Hotel Yogyakarta. Thank you for your kind review of our hotel. We are delighted that you have chosen Grand Senyum Hotel Yogyakarta as your destination during your visit to Yogyakarta. We look forward to welcoming you back to Grand Senyum Hotel Yogyakarta. Thank you and warm regards. Grand Senyum Hotel Yogyakarta Management.

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Nurokhman W.

Staycation

9.7

/10

Reviewed 2 week(s) ago

A comfortable, clean hotel with spacious rooms. Highly recommended for travelers planning a vacation in Yogyakarta. The hotel is located near the Tugu Monument (the city's icon), not far from Malioboro.

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Accommodation's Reply

08 Sep 2025

Dear Mr. Nurokhman W. Warm greetings from Grand Senyum Hotel Yogyakarta, thank you for giving a good review about our hotel. We are glad that you have chosen Grand Senyum Hotel Yogyakarta as your destination when visiting Yogyakarta. We will look forward to welcoming you back to Grand Senyum Hotel Yogyakarta. Thank you & Warm Regards. Management of Grand Senyum Hotel Yogyakarta.

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R***a

Business

10.0

/10

Reviewed 2 week(s) ago

Wow, I'm sure I'll stay here again sometime because it's friendly, comfortable, and close to the city center. Next time, I'll bring my friends and family here. This hotel is definitely great for those heading to Malioboro, and it's very close. It's also within walking distance to the monument. The service is great, and the food is also delicious. The rooms are clean, cool, and fully equipped, and very comfortable.

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Accommodation's Reply

13 Sep 2025

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S***a

Staycation

10.0

/10

Reviewed 2 week(s) ago

The hotel staff was friendly, and check-in and check-out were quick. I always stay here when I visit Yogyakarta.

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Accommodation's Reply

13 Sep 2025

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B***a

Staycation

10.0

/10

Reviewed 3 week(s) ago

So good and comfortable staying here

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Accommodation's Reply

27 Aug 2025

Warm greetings from Grand Senyum Hotel Yogyakarta. Thank you for your positive review of our hotel. We are delighted that you chose Grand Senyum Hotel Yogyakarta as your destination during your visit to Yogyakarta. We look forward to welcoming you back to Grand Senyum Hotel Yogyakarta. Thank you & Warm Regards Management, Grand Senyum Hotel Yogyakarta.

Bridgita B. B.

10.0

/10

Reviewed 3 week(s) ago

Very good, suitable for families and couples.

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Accommodation's Reply

27 Aug 2025

Dear Mrs. Bridgita B. B. Warm greetings from Grand Senyum Hotel Yogyakarta, thank you for giving a good review about our hotel. We are glad that you have chosen Grand Senyum Hotel Yogyakarta as your destination when visiting Yogyakarta. We will look forward to welcoming you back Mrs. Bridgita B. B. at Grand Senyum Hotel Yogyakarta. Thank you & Warm Regards. Management of Grand Senyum Hotel Yogyakarta.

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I***m

Leisure

10.0

/10

Reviewed 3 week(s) ago

Very satisfying, I will never regret staying here again.

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1 people find it helpful

Accommodation's Reply

27 Aug 2025

Warm greetings from Grand Senyum Hotel Yogyakarta. Thank you for your kind review of our hotel. We are delighted that you have chosen Grand Senyum Hotel Yogyakarta as your destination during your visit to Yogyakarta. We look forward to returning to Grand Senyum Hotel Yogyakarta. Thank you & Warm Regards. Grand Senyum Hotel Yogyakarta Management.

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D***y

Leisure

10.0

/10

Reviewed 3 week(s) ago

Best, best, best. Super duper comfortable staying here👍

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1 people find it helpful

Accommodation's Reply

27 Aug 2025

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Musvira M.

Business

10.0

/10

Reviewed 3 week(s) ago

Very satisfied 5 star service

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1 people find it helpful

Accommodation's Reply

27 Aug 2025

Dear Mrs. Musvira M. Warm greetings from Grand Senyum Hotel Yogyakarta, thank you for giving a good review about our hotel. We are glad that you have chosen Grand Senyum Hotel Yogyakarta as your destination when visiting Yogyakarta. We will look forward to welcoming you back to Grand Senyum Hotel Yogyakarta. Thank you & Warm Regards. Management of Grand Senyum Hotel Yogyakarta.

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Sri H.

10.0

/10

Reviewed 3 week(s) ago

The hotel is strategically located near Tugu... In front of the Kranggan Market hotel... There are also lots of food to look for... Fast check-in/out... Friendly staff... The rooms are large and clean... The bathroom is also large and clean... I have stayed at this hotel many times... Highly recommended for those who want to stay at this Grand Senyum Hotel

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Accommodation's Reply

21 Aug 2025

Dear Mrs. Sri H. Warmest greetings from Grand Senyum Hotel Yogyakarta, Thank you for giving a good review about our hotel. We are glad that you have chosen Grand Senyum Hotel Yogyakarta as your destination when visiting Yogyakarta. We will look forward to welcoming you back Mrs. Sri H. at Grand Senyum Hotel Yogyakarta. Thank you & Warmest Regards. Management of Grand Senyum Hotel Yogyakarta.

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j***i

9.3

/10

Reviewed 4 week(s) ago

comfortable atmosphere, clean room and bathroom..friendly service, with culinary, only 1 drawback at that time I got a room whose soundproofing was very less supportive, the thumping sound from above was very loud, so that all night we couldn't rest comfortably, disturbed by the sound..already reported to CS up to 3 times, but the sound was still very disturbing..Please check and fix it so that it doesn't disturb the guests who are staying..Thank you

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Accommodation's Reply

21 Aug 2025

Warm greetings from Grand Senyum Hotel Yogyakarta. Thank you for your review. We, the management, apologize for any inconvenience you experienced during your stay at Grand Senyum Hotel Yogyakarta. We will conduct an evaluation to improve our hotel's shortcomings. Please feel free to contact us directly if there is anything we can assist you with. Thank you and warm regards from all employees and management of Grand Senyum Hotel Yogyakarta. Management of Grand Senyum Hotel Yogyakarta

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R***y

Leisure

10.0

/10

Reviewed 4 week(s) ago

Good hotel, comfortable, clean, spacious rooms, quiet, friendly service, location close to many culinary spots

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Accommodation's Reply

16 Aug 2025

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K***s

Staycation

8.5

/10

Reviewed 4 week(s) ago

The hotel's location is very strategic, close to the Yogyakarta Monument, and in front of the traditional market. The building is modern and new, with spacious rooms.

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Accommodation's Reply

14 Aug 2025

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Asep H. S. G.

Staycation

9.4

/10

Reviewed 5 week(s) ago

It's quite close to Malioboro, and the room is very large. It's just a shame my special request wasn't fulfilled.

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Accommodation's Reply

14 Aug 2025

Dear Mr. Asep H. S. G. Warm greetings from Grand Senyum Hotel Yogyakarta, thank you for giving a good review about our hotel. We are glad you have chosen Grand Senyum Hotel Yogyakarta as your destination when visiting Yogyakarta. Regarding your special request for a welcome note, we have made it for you, the welcome note is on the room TV and is paperless. Do not hesitate to contact us directly if there is anything we can help you with. All employees and management of Grand Senyum Hotel Yogyakarta. Thank you & Warm Regards. Management of Grand Senyum Hotel Yogyakarta.

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Garry H.

9.4

/10

Reviewed 6 week(s) ago

Overall ok but got the room in the corner and there were ants if there was food/drinks containing sugar.

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Accommodation's Reply

10 Aug 2025

Dear Mr. Garry H. Warm greetings from Grand Senyum Hotel Yogyakarta, thank you for your review. We, the management, apologize for any inconvenience during your stay at Grand Senyum Hotel Yogyakarta. It is possible that during your stay, the balcony door was opened and may not have been properly closed, allowing ants from outside to enter the room. We will conduct an evaluation to improve the shortcomings of our hotel. Please do not hesitate to contact us directly if there is anything we can help you with. All employees and management of Grand Senyum Hotel Yogyakarta. Thank you & Warm Regards. Management of Grand Senyum Hotel Yogyakarta.

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Yanie S.

Staycation

10.0

/10

Reviewed 6 week(s) ago

Every time I go to Jogja, I have to stay here, because the hotel is so comfortable, clean, bright, the food is all delicious and it's close to everywhere... love love... thank you Grand Senyum 🥰🥰

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Accommodation's Reply

03 Aug 2025

Dear Ms. Yanie S. Warmest greetings from Grand Senyum Hotel Yogyakarta, Thank you for giving a good review about our hotel. We are glad that you have chosen Grand Senyum Hotel Yogyakarta as your destination when visiting Yogyakarta. We will look forward to welcoming you back to Grand Senyum Hotel Yogyakarta. Thank you & Warmest Regards. Management of Grand Senyum Hotel Yogyakarta.

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E***y

Leisure

9.6

/10

Reviewed 7 week(s) ago

The hotel is clean, the rooms are nice, the staff are friendly... only the TV broadcasts are less varied & the breakfast is also less than satisfying in terms of taste.

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Accommodation's Reply

03 Aug 2025

Warm greetings from Grand Senyum Hotel Yogyakarta. Thank you for your feedback and positive review of our hotel. We are delighted that you have chosen Grand Senyum Hotel Yogyakarta as your destination during your visit to Yogyakarta. We will evaluate our shortcomings. Thank you & Warm Regards. Grand Senyum Hotel Yogyakarta Management.

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ANDRY I. W.

Leisure

10.0

/10

Reviewed 8 week(s) ago

The staff is very friendly and helpful. Close to the Yogyakarta Monument and Kranggan Market, we recommend this for your next vacation.

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Accommodation's Reply

27 Jul 2025

Dear Mr. andry i. W. Warm greetings from Grand Senyum Hotel Yogyakarta, Thank you for giving a good review about our hotel. We are glad that you have chosen Grand Senyum Hotel Yogyakarta as your destination when visiting Yogyakarta. We will look forward to welcoming you back Mr. andry i. W. at Grand Senyum Hotel Yogyakarta. Thank you & Warm Regards. Management of Grand Senyum Hotel Yogyakarta.

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A***g

9.0

/10

Reviewed 8 week(s) ago

The room is spacious and clean, the AC is cold, and the toilet is spacious. The breakfast menu only needs to be improved, especially the taste.

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1 people find it helpful

Accommodation's Reply

21 Jul 2025

Warm greetings from Grand Senyum Hotel Yogyakarta. Thank you for your review and feedback about our hotel. We are delighted that you have chosen Grand Senyum Hotel Yogyakarta as your destination during your visit to Yogyakarta. We look forward to welcoming you back to Grand Senyum Hotel Yogyakarta. Thank you & Warm Regards. Grand Senyum Hotel Yogyakarta Management

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