Overall Ratings & Reviews Apex Suites @ Swiss-Garden Residence Bukit Bintang

The room is not as proper as it looked at the photo. The refrig canot close properly. All the electronic devices looks not so good to be used. Only Air Con and washing machine can be useful.

I got scammed, the unit that I got was not as advertised & they tried to offer me additional unit which is so misleading because they didn’t offer it until I asked why this unit have 1 king bed only instead of 1 king, 1 queen & 1 single bed. The staff was very rude saying I should get a refund if I don’t like the unit. They knew that I couldn’t get any refund on the day I checked in. Is this their modus operandi? I didn’t get my refund until today. I hope they can’t hide this comment. Don’t let them scam other people.

The room is so clean and perfect for family. It near to alor street night market. But I got trouble to check in because no staff stand by.

Really like it, the best. The agent is also friendly. In sha Allah it will come again. Amen!

The best thing is that it's comfortable and clean.

Although I had to check in very late due to a plane delay, I was able to get my key and all went smoothly. Apartment is clean and comfortable, no noises at night. Location is very convenient in the center of Kuala Lumpur. I would definitely consider booking this again for the next trip to Kuala Lumpur. Recommended.

1. No specific and detail information for check in, we already at lobby but unfortunately this apartment manage by individual. So we have to chat the number attach on voucher. 2. Cleanliness, the room enough for 6 person but the smells of room, the dust and spot on the sofa. 3. No information for wifi and the picture not initiative to share the information. 4. 1 bathroom couldn't working hot water. 5. No hospitality of picture. What's goods: very strategy place, near alor, lot 10, pavilion.

Not recommended at all. Unfriendly and rude.

The mattress is old and not worth using. Check out at 11.30. Normally it should be 12.00. Rooms are not satisfied. Very bad.

The apartment looks like it's not cleaned, a lot of dust, the owner is not friendly, the blanket is dirty, smells, the plates and glasses don't seem washed, the WiFi is bad, the room has a lot of spiders. Anyway, I don't want to stay there anymore, the room is small, it doesn't match what is listed in the application. Very disappointed to stay here.

I stayed 3 days, the first day we stayed the next day the room was cleaned unclear, just pick up the trash, just bring towels, the rest of the bed and others were not cleaned, until where the day we checked out was not cleaned at all. We checked in early at 8 pm until the hotel arrived but were told to wait 1 hour in the lobby. We paid in full through the application and the apartment was for 2 rooms, only given 1 room, disappointed with the service.