Hotel staff's request to keep guests' ID cards in case of damage to furniture in the room is unreasonable and not in accordance with regulations. If the guest does not agree to keep the CCCD, they must pay 500k to ensure... I have been to many hotels in many places, this is the first time I have seen regulations like this - Room soundproofing is not good. - The hotel staff's support is also not good. The guest wants to take the elevator from the hotel basement to the room, asking the staff for support, then the staff asks the guest to use the stairs to go to the G floor, then from the G floor to the room. .