Overall Ratings & Reviews The Pearl Hoi An

Ms An in Frontdesk was very helpful and friendly. I’d say thank to her and all other staff of the hotel also. We’re vegetarian and breakfast have food for us after talking to ms An. Soo happy about this. Thank for all 😍

Nice hotel, varied breakfast, family was very satisfied with the night stay at the hotel

Clean rooms, cheap rooms, can take pictures all day and still not finish the hotel, staff is also enthusiastic

Went to stay on mid December. Overall stay experience was good. The room is spacious, and plenty of facility (nice pool). The beach view also nice, but we cannot fully enjoy the beach experience since the weather is not permitting. The staff also nice and helpful, explain all the facility and perks we have during check in. Downside: distant from Hoi An old town, meal is also an okay relatively to price you have to pay. Better to explore dining option at Hoi An downtown/old town for better variety, taste, and pricing. Tips: this hotel (or other hotel in An Bang beach area) would be best to experienced during summer (Feb-Jun). Stay in downtown Hoi An is better during rainy season (Oct-Dec).

Except for the large interior area, it is not worthy of 5*, just like a 2-3* hotel, not like a 4* hotel in Da Nang.

The staff is very nice and friendly but the facilities are very bad. The soundproofing is extremely bad. Anyone walking in the hallway can hear it very clearly, can't sleep. The room upstairs also makes creaking sounds very clearly. The soundproofing is worse than a normal house. To put it bluntly, it's completely soundproof. 5-star hotel but the room floor is not carpeted, just normal ceramic tiles. The room quality is also bad. Overall, not worth the money. I've been to many places and this is the 5-star hotel with the worst room quality I've ever stayed in😑

Had a good experience at this 5 star hotel and resorts. The price is at affordable rate considering a competitive services and facilities at the resort. Staff are all friendly and very accommodating. Breakfast buffet has lots of variety and tasty as well. Overall, it was a good and unforgettable experience here at the resort. Will definitely comeback here.

5 star hotel is worse than 3 star hotel, 400k dinner buffet is too bad. Overall disappointing, went once and don't want to come back

Check-in is terrible, extremely slow, couldn't check-in for an hour.

Friendly, cheerful staff, enthusiastic support. Everything is great😉

For 3 years in a row, I still come back here every year because of the spaciousness and airiness of the resort. If I have the opportunity, I will still come back and stay here again.

Very good in price range. Will continue next time

The room is like a converted apartment complex, the general view is just temporary.

The sea view room that the hotel did not clearly state has a view of only 2/3 of the sea, the remaining 1/3 is blocked by the building in front. The room is clean, but the wooden floor seems worn out over time. Enthusiastic and attentive staff.

wonderful, when I came here to rest with my family, the hotel was beautiful, fully equipped, and the scenery was wonderful.

It 's was nice and very big property. Huge swimming pool and beach front. Kids enjoyed the pool with slide and water volley ball. Beach was very neat and clean. Only drawback is location as little away from city centre. Also the buffet area has no ac and so really difficult to have food in hot weather there. No good restaurants nearby and have to travel to Hoi an for having lunch and dinner.

The pool view is great. Large, clean. There are floats for children. I was upgraded to a free sea view room. According to my taste, the breakfast buffet does not have many dishes to choose from. I only felt the welcome from afar from the man in a shirt and trousers in the lobby when I first checked in, enthusiastically guiding me to the counter, Linh the room attendant and the egg counter. Overall, at this price, it is quite okay to experience.

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