7.7
Pleasant
From 291 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.7

Meal

7.8

Location

7.9

Service and Facilites

7.6

People often mention about Hotel O Siwalankerto Near Surabaya Carnival
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Bedroom (8)
Check-in/out Time (6)
Ambiance (6)
Room Space (5)
Bathroom (5)
Surroundings (4)
Accessibility (4)
Staff Friendliness (4)
Hotel Area (4)
Wifi (3)
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Traveler Reviews Hotel O Siwalankerto Near Surabaya Carnival

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Customer reviews
A***a
icon-origin-TRAVELOKA
6.5
/10
Reviewed 4 week(s) ago
tvx sis .. updated ... there's no drink huh .. usually provided ... there's no liquid soap for washing hands
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1 people find it helpful
Y***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 8 week(s) ago
The hotel is dirty in my opinion, there are lots of mosquitoes, the bathroom is dirty, poorly maintained, the lights are dim like a test of courage. The service is also less than satisfactory and less friendly.
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s***u
icon-origin-TRAVELOKA
6.2
/10
Reviewed 8 week(s) ago
It's already fully booked and still open, then they move to another hotel. Hilarious. The intention is to be close to rest but instead it's getting further away
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s***l
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Transit
icon-origin-TRAVELOKA
5.3
/10
Reviewed 14 week(s) ago
The room smells, the toilet still has lice, the floor is dirty.
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1 people find it helpful
Khoristiana W.
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9.4
/10
Reviewed 14 week(s) ago
The hotel is nice to stay in, comfortable, the hotel service is friendly, clean, close to food so it can be reached on foot.
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a***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Very comfortable, very helpful during my stay 🤍
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T***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
The hotel staff is very friendly when helping with the check-in process. The hotel environment including the hotel rooms are very clean. The towels, blankets and sheets are fragrant. The atmosphere is also comfortable.
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1 people find it helpful
A***n
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 22 week(s) ago
clean and big room. good for family with kids. in front of the hotel many food choices.
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1 people find it helpful
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Selma L. M.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 24 week(s) ago
The sheets were not changed, there were no tissues, no towels in the room, and the room smelled bad, the female staff were not friendly at all. They also asked for additional fees when checking in.
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3 people find it helpful
I***h
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 24 week(s) ago
Friendly staff, privacy is maintained, spacious rooms
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1 people find it helpful
K***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 27 week(s) ago
The location is strategic but, please improve the cleanliness of the bathroom and bed, I stayed for 2 nights for office work and from the first night there were cockroaches spending the night 😅, so please ask the staff to maintain the cleanliness of the bathroom and guest room, the rest is still okay
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3 people find it helpful
Sindy d.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 162 week(s) ago
I don't like that the floor is very greasy and the bathroom shower hose is leaking, the hose in the sink is leaking, the same as the one in the defecation area also has a leaking hose and that's very annoying, especially if you're still wearing wet auto pants! The floor was very dirty with lots of hair and greasy until I prayed on the bed, when I protested to my sister I even played in wearing sandals, it was already dirty and getting dirty, it means I did it on purpose and I know that the floor is so dirty that I don't want to take my sandals off when I just look at the condition of the bathroom .
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5 people find it helpful
Susan
icon-origin-TRAVELOKA
9.7
/10
Reviewed 173 week(s) ago
Like the room is clean, the sink is clogged room 309.
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1 people find it helpful
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Saefuloh
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9.7
/10
Reviewed 183 week(s) ago
Nice comfortable place and lots of culinary around it.
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2 people find it helpful
Accommodation's Reply
23 Feb 2022
Thank you for rating us super, Saefuloh.We will ensure consistent service when you visit us next time. Have a pleasant day ahead.Regards, Maliva!
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Saefuloh
icon-origin-TRAVELOKA
9.7
/10
Reviewed 183 week(s) ago
It's good that the place is comfortable, it's just a shame that some of the lights are off, the cable tv is also a lot of ants, the next friendly service can stay there again.
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3 people find it helpful
Accommodation's Reply
22 Feb 2022
Thank you so much for the amazing feedback, Saefuloh! We will strive to keep up with your expectations always. Regards, Margianti!
Christie G. D.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 187 week(s) ago
The room is not bright, the bed linen is smelly, there are no toiletries.
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2 people find it helpful
Accommodation's Reply
16 Feb 2022
Hi Christie! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Mahmud!
Elvira N.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 191 week(s) ago
The staff are not friendly and talkative.
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1 people find it helpful
Muhammad K.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 202 week(s) ago
This accommodation is the same as shown in the picture.
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2 people find it helpful
Vivi
icon-origin-TRAVELOKA
4.8
/10
Reviewed 209 week(s) ago
Sampe 3x ganti kamar ya padahal minta refund malah dikasih pindah, pertama tv ga nyala, pindah kamar kedua tv layar cuma separuh nyala separuh engga, ketiga remote tv pecah ga karuan akhirnya terlanjur udah cape jadi terima aja, kamarnya gasuka banget debu dimana-mana padahal dulu pernah staycation di sini dapet kamar enak udah gabakal kesitu lagi, masnya yang jaga ga mau bantu soal tv yang ga karuan, bad service, ojo nginep ndek kene, untung ae AC dingin dan air panas nyala, selebihnya bad sorry to say, bye.
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2 people find it helpful
Corie A. N. R.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 231 week(s) ago
TV remote is off. The place is noisy. The room walls are made of plywood. The shower water suddenly turns off while in the shower position and is full of soap .. But it doesn't take long to turn on again .. The staff is very unfriendly (mbak2 long hairs knocking on the door to disturb people resting) very disrespectful to accuse us of not paying even though we already paid. Finally he was ashamed of himself after being shown the evidence through traveloka. AC is not cold. Room lights are dim. There are cobwebs. Until the hotel there is an additional fee. Better to find another lodging.
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1 people find it helpful
Accommodation's Reply
29 Mar 2021
Never meant to disappoint you, Corie! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jubaedah!
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