Traveloka (3,193)
Other sources (112)
8.4
Very Good
From 3,193 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.3
Meal
8.3
Location
8.7
Service and Facilites
8.4
People often mention about Amaris Hotel Juanda
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Staff Friendliness (45)
Distance to City Center (44)
Accessibility (43)
Surroundings (36)
Bedroom (36)
Variety (33)
Check-in/out Time (32)
Ambiance (31)
Hotel Area (30)
Bathroom (28)
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Traveler Reviews Amaris Hotel Juanda
Number of reviews per page
20
40
Customer reviews
H***i
Transit
8.5
/10
Reviewed 1 day(s) ago
The staff is very friendly, the breakfast is also delicious and varied, it's just that yesterday when we stayed the next room was a bit noisy
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RW
Raka W. M.
9.1
/10
Reviewed 3 day(s) ago
I think this hotel is perfectly located for a stay in Central Jakarta.
It's close to Gambir Station, which is also within walking distance of various other areas connected by the commuter train.
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Accommodation's Reply
25 Aug 2025
Dear Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Amaris Hotel Juanda
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M***D
Business
8.7
/10
Reviewed 4 day(s) ago
In the room there were 3 cockroaches that I killed... please pay attention to the cleanliness of the room and bathroom.
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MAESAROH
10.0
/10
Reviewed 6 day(s) ago
Recommendation for accommodation and business, location is ok even though it's a bit congested
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Accommodation's Reply
25 Aug 2025
Dear Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Amaris Hotel Juanda
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OP
Oktaviana P.
7.9
/10
Reviewed 6 day(s) ago
Improved service and room cleanliness
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Accommodation's Reply
25 Aug 2025
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience on your visit yesterday, it is from feedback like this that we learn and use it to improve. We work hard to provide an exceptional guest experience, and in this case, it was clear we fell short. If you give us the opportunity to earn your trust again, I assure you that we will do our best to provide you with the same excellent hotel experience that many of our guests have grown to love. Sincerely, Management of Amaris Hotel Juanda
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M***d
Transit
10.0
/10
Reviewed 4 week(s) ago
Hotel very close to Istiqlal
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Accommodation's Reply
01 Aug 2025
Dear Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Amaris Hotel Juanda
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S***l
8.5
/10
Reviewed 5 week(s) ago
Awesome, very cool
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Accommodation's Reply
31 Jul 2025
Dear Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Amaris Hotel Juanda
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S***l
8.8
/10
Reviewed 5 week(s) ago
It's quite good to stay and the location is close
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Accommodation's Reply
31 Jul 2025
Dear Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Amaris Hotel Juanda
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a***i
10.0
/10
Reviewed 5 week(s) ago
Clean room, good food, want to go there again
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Accommodation's Reply
31 Jul 2025
Dear Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Amaris Hotel Juanda
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I***i
Transit
8.8
/10
Reviewed 5 week(s) ago
Location near Istiqlal Mosque, Gambir Station
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Accommodation's Reply
31 Jul 2025
Dear Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Amaris Hotel Juanda
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D***k
8.6
/10
Reviewed 6 week(s) ago
It's not bad, but as soon as you enter it, the musty smell is really noticeable... if only it could be more fragrant...
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Accommodation's Reply
05 Aug 2025
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience on your visit yesterday, it is from feedback like this that we learn and use it to improve. We work hard to provide an exceptional guest experience, and in this case, it was clear we fell short. If you give us the opportunity to earn your trust again, I assure you that we will do our best to provide you with the same excellent hotel experience that many of our guests have grown to love. Sincerely, Management of Amaris Hotel Juanda
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F***i
Leisure
8.8
/10
Reviewed 6 week(s) ago
Easy check-in, easy access to Ciwalk, can be used as an economical stay option for more than 2 days.
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Accommodation's Reply
16 Jul 2025
Your Reply. Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Amaris Hotel Juanda
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y***s
Transit
10.0
/10
Reviewed 6 week(s) ago
Ok.. Great... Always be successful in providing service to consumers.
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Your Reply. Dear Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Amaris Hotel Juanda
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Endah K.
Leisure
9.0
/10
Reviewed 7 week(s) ago
friendly staff when explaining. can't check in early during peak season. AC in the room drips but breakfast is good even though the menu is standard. very close to public transportation
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Accommodation's Reply
16 Jul 2025
Your Reply. Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Amaris Hotel Juanda
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s***i
Transit
8.5
/10
Reviewed 9 week(s) ago
Hopefully in the future the cleanliness and taste of the food will be improved.
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Accommodation's Reply
08 Jul 2025
Dear Sir/Madam, Warm greetings from Hotel Amaris Juanda. We would like to thank you for the opportunity given to us to welcome and serve you during your stay here. It is an honor to receive positive reviews about our services. We look forward to welcoming you to Jakarta and thank you for choosing Hotel Amaris Juanda as your second home. Best regards. Hotel Manager.
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Y***f
8.5
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly and very helpful.
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Accommodation's Reply
19 Jun 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Amaris Hotel Juanda
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V***i
8.5
/10
Reviewed 11 week(s) ago
The hotel staff was very friendly in helping with the check-in process.
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Accommodation's Reply
19 Jun 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Amaris Hotel Juanda
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N***r
8.5
/10
Reviewed 11 week(s) ago
Good, clean, maybe you could add a kettle to boil water in the room.
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1 people find it helpful
Accommodation's Reply
19 Jun 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Amaris Hotel Juanda
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D***i
Staycation
8.6
/10
Reviewed 12 week(s) ago
Very strategic location, many public transportation options. Many food variations, but the taste is lacking. Small windows, can't get a good view.
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1 people find it helpful
Accommodation's Reply
09 Jun 2025
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience on your recent visit, it is from feedback like this that we learn and use it to improve. We work hard to provide an exceptional guest experience, and in this case it was clear that we fell short. If you will give us the opportunity to earn your trust again, I can assure you that we will do our best to provide you with a great hotel experience like the many guests who have grown to love their good experiences at this hotel. Sincerely,
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M***d
Business
9.1
/10
Reviewed 14 week(s) ago
very strategic and clean, and lots of snacks around it
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1 people find it helpful
Accommodation's Reply
25 May 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Amaris Juanda Management
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Number of reviews per page
20
40
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