Overall Ratings & Reviews InterContinental Sofia by IHG

Excellent

The hotel is nice, but doesn't provide a 5 service. It was clean, staff were helpful and the location is great. However, amenities were lacking, water pressure was poor and there is only one elevator to serve too many rooms. Also, breakfast is overpriced.

The staff at front desk were very helpful and friendly.

In the heart of Sofia. Cathedral across street.

Good experience, Ador restaurant food excellent.

Good hotel at the center of Sofia.

We had money stolen from the safe and the hotel did nothing to help us! Be careful and stay away!

Great stay great location , was a slow check in. Great breakfast Buffet and al lacarte. Awesome spa (no pool but great sauna and steam room and fantastic massge - asd for Greta) Carpets in room could use a clean - other than that very please with the hotel.

Top hotel

We were welcomed esrly inton the hotel and got entry to our room a few hours before official check in time, we received a complimentary upgrade which made our stay even better, room was very comfortable and spacious, easy ealk into the town centre (10mins max) lovely park next to hotel at national football stadium, would stay here again and again

Amazing breakfast. Lot of choice of everything. Nice view from room. The only issue is the high price of parking (22 eur per night)

Very good stay and staff is customer oriented.

Well located…. Nice staff

Perfect hotel , great breakfast, very good service - only issue is the gym which is old fashion and doesn’t have walking / running machine

Great place to be. 5 star indeed

Beautiful, clean hotel !

Absolutely amazing hotel. Really friendly and helpful staff and room was super clean and comfortable.

Top 1 Hotel in Sofia. Best location in the historical district with one of the view on the Alexander Nevsky Cathedral. Services and team are great and customer focused. ADOR is one the best table in town. Was travelling with family ( 4 in total. 10 years and 14 years old kids)

i requested the air conditioning to be fixed. I was informed the air conditioning was switched off in November, however I could have a fan. this helped a little however the room temperature never dropped below 23 c. This along with the windows the did not open lead to a stuffy dry room. then the view from my window was a nearly derelict block of apartment / flats directly looking into my room.

We really like the location and the service stay there twice.