Overall Ratings & Reviews The Gilded Iguana Surf Hotel

They have customer service now Pat. I have got to be the fussiest traveler and very spoiled because we always stay at a really nice places. There is not one criticism or suggestion I would give the management about our stay. The room was exceptionally clean, large airy high ceilings perfectly working air conditioner fan lovely patio wonderful rainforest shower. They have saltwater pools and fabulous food in their restaurants. All of the staff it provides exceptional customer service especially the front desk staff, the restaurant management and Andres! I don’t know the name of the woman who is at the Apple station for the complementary breakfast but my goodness… She learned after the first day exactly what we order and provided it every time she saw us come into the dining area! Fabulous location because it’s near everything. Loved it and recommended highly❣️

Loved the SPA

Very good hotel

Great, please!

Excellent stay at this property. The front desk, custodial and housekeeping staff were fantastic. Location was ideal, and yoga class with Hanna was fantastic! Would definitely stay here again.

Beautiful hotel.

excellent!!!

Amazing all around!! Loved every minute I was there.

The hotel was in a great location and very nice. We enjoyed the included breakfast, the walkability to the beach, shops and restaurants. The staff were very kind and available to help. The gym is only accessible by reservation and only allows 5 people per hour. And we weren’t able to use the yoga room for our own practice on Sunday because it was closed. We felt like we were on someone else’s schedule trying to fit things in. The pool area is beautiful but didn’t seem big enough given how many people were using it. And there were a lot of kids which made the pool area loud and not very relaxing for us. Overall we would recommend this hotel.

Pros We had an excellent stay at the Gilded Iguana. Staff were very helpful and helped us book surf lessons and board rentals as well as a turtle hatching tour at Ostinal. Our room was really nice and clean and all the facilities were beautiful. The restaurant was great and had good food and drinks. The breakfast was more than what you would expect for an inclusive breakfast. I will say there was not a lot of vegan options for breakfast but I was able to easily make changes with the serving staff to accommodate this. Cons The street was under construction and it took us forever to find a way to get to the hotel driving around at night with bad road conditions after a long day of travel. It would have been nice if the hotel had messaged us in advance to let us know about the construction and help us with directions. There is not a lot of parking available at the hotel. We ended up having to park on the street which would have been fine except the street is under construction and in the morning large aggregate trucks were driving past which were dropping rocks. Thankfully we didn’t have any damage. We booked this room for our honeymoon and I accidentally booked a room with two double beds. I totally get this was my mistake but I did specify it was our honeymoon and it would have been nice to be moved to a king room. That being said the staff left us a dessert and kind note to congratulate us. Overall would recommend, excellent stay!

The Gilded Iguana was a wonderful resort. Staff were friendly and very helpful connecting us with amazing restaurants and experiences in the area. Specifically Coyol Restaurant and Huacas Restaurant provided amazing world class food AND beautiful vistas of both sunsets and the Costa Rican Mountains. A great, relaxing stay

The room was beautiful. Wonderful bathroom. Great housekeeping and concierge’s service. 5 stars to Francisco and yoga instructor Juliana.

Beautiful location

Very kind staff and amazing food!

The perfect place to stay! I’ve been visiting Nosara for year, and will keep coming back to the Guilded Iguana!

5 Star property and service. Beautiful and peaceful. Walkable to beach, shops and restaurants Highly recommend

We had a great stay. Only problem was the slick tile which got wet from the humidity.

Wouldn’t recommend this place to anyone. It was a joke being waited on by the restaurant staff. The food was awful and it would take the servers 5-10 mins to talk to you then another 5-10 for a drink when there was no one in the restaurant. I got hives from their soap. I asked to check out early and they blamed Orbitz. Orbitz said they would refund any amount that the hotel would give. I left 3 days early after I was rudely turned away from coffee 5 mins after the “breakfast” was served. Won’t be returning to that hotel, but I did enjoy Nosara.

This was a perfect place to get away- beautiful grounds, a short romantic walk to the beach. The staff is extremely helpful and satisfied all our needs.

Outstanding location and setup….the team were all very helpful and organised..faultless and couldn’t recommend highly enough