Overall Ratings & Reviews Norus Las Condes

Es un lindo depto en una linda calle. La piscina está ok. No es un hotel, no tiene recepción 24:7 y dar con ellos no es fácil, comunicación complicada.

the location , excellent neighborhood and security

La propiedad está bien, pero la comunicación a través de la plataforma no es tan fluida.

This place leaves a lot to be desired. If it was taken care of better I would rate it higher. Checking and out is also a very odd procedure. They ask you at check out how you paid the deposit.

The property is in an excellent location, since I traveled there in winter the apartment was not cold, with a beautiful view of the Mountains. It could improve bathroom sanitization, and a little old-fashioned run-down furniture, other than that the apartment is functional and has the needed full kitchen for someone with celiac conditions or similar.

Good location, apartment is getting worn out, there is no contact with staff.

Dulce was very kind and patient.!! Thank you Dulce.!!! The other front desk gentlemen were helpful too.!! Thank you Sir’s.!!

Very poor management. Bad experience, no Customer Service at all.

Highly recommended! Great location and with all necessary utensils.

Very clean, friendly staff and good location away from the city. Strongly recommend

It was great to be able to do our washing and have breakfast in the Appartment

This is a first class apartment building, very quiet, and close to excellent restaurants and shopping. This is our second use of these and we shall return

We used this as a base for 1 week of skiing primarily at Valle Nevado and LaParva. The apartment totally suited us in comfort and style. The building has a huge, attractive attrium. It is a little bit confusing to check in as the office is in an office building adjacent. The concierge directed us to it. The neighborhood is excellent, but not a lot of restaurants nearby. However, the Korean restaurant across the street is excellent and authentic (based upon my more than 45 trips to Korea). A short hike north will get one into an area with a wider selection of restaurants.

Great location, helpful staff, nice amenities, convenient transportation

The apartment was nice at appearances but was super small!!! only 1 of 3 rooms had air conditioning and the other rooms had no fans or anything. the stove was electric and it lasted half an hour to work and sometimes it didn't even turn on.

Its considered ok and acceptable considering their prices thats relatively cheaper than any hotel of this class - the ambiance is good no doubt - but ask for an extended check out till 13:00 and wow they flip saying no way - stipulated check out is 11:00 but this should definately change to 12;00 noon and possibly clients get an extension till 13:00 which is usually normal but they could not accomodate - they need do something about their towels that actually dont smell fresh

En general bueno, ideal por su ubicación, pero el apartamento requiere mantenimiento en su piso. La persona de recepción de Norus poco amable.

It is an appartment on the 9th floor of a 22-storey building. There is a little pool on the rooftop of the building, and they have a cardpark in the basement, 5 storeys underground. The appartment itself is rather small, but is equipped with everything necessary. The aircondition would benefit from some regular maintenance I suppose!

Muy decepcionante! Tenia ganas de conocer estos departamentos hace tiempo, ya que viajamos seguia Stgo. Pero fue1 decepción! Nada que ver con las fotos que muestran! La mantención deja mucho que desear, las tinas saltadas y viejas , SUCIAS! deberían dejarlas en remojo con cloro Usan aun cortinas de baño que son antihigienicas La Pintura del departamento hace rato que debiese ser renovada Las cortinas sucias del smog, ya son grises en vez de blancas El aseo PESIMO apenas los baños y la cama No te lavan la loza y amenazan con multa si no la dejas limpia La cama, pésima Le pinen encima un colchon delgado de espuma, pero es mas corto que la cama y entonces las almohadas quedan más abajo y uno amanece con dolor de cuello El establecimiento excelente Me dejaron dejar mi auto después del check out sin problemas Cero comunicación de parte de ellos con el pasajero para preguntar si todo estaba ok En fin, no vuelvo pk la mala calidad del departamento Hay muchos lugares iguales o mejores y más económicos @

The maintennace conditoons are horroble the stove and the oven were no working at all, I could not cook, being with my children i the property- cleaning also very poor, terraces full of dirt and rooms (corners dirty.