Great customer service and very nice service in the front desk

Great, well maintained, very clean hotel

n/a

Great room, comfortable beds, great breakfast and welcoming staff

Super comfortable bed! Great staff! Perfect location!

The highway is very close and loud from our “river view” room. I would not recommend this hotel due to traffic noise. It would have been appreciated to have the hotel clerk advise of the noise levels on the “river view” side and suggest staying on the other side of the building.

Everyone was friendly & accommodating, from reception to the housekeeping staff. Hotel super clean and comfortable. Very convenient area - great location for attending the Hult Center/downtown plus a walking trail just across the street. Didn’t get to take advantage of the pool or gym but both were clean, as were the lobby restrooms. Will stay again!

We stopped for a night enroute to Seattle. Very clean and neatly maintained, checkin was a breeze. It’s right across the Williamette river, convenient for a walk along the river.

Clean modern decor, fresh and bright looking and feeling

Comfortable beds, clean premise, front desk attendant was very friendly and had a lot of recommendations. Great spot to stay if going to a show nearby!

The hotel was extremely clean and well laid out and put together. My only complaint was the breakfast was lacking choices for protein options. It was mostly a lot of bread and muffins and Friday morning. There was no breakfast available and as we were all standing there waiting, nobody was communicating with us what was going on? We had to go and ask questions and try to find out if the food was even going to be available at all while the two front desk people stood there And didn’t say a word to the 10 people who are waiting for food . Not a big deal but when you’re on a business trip and you have a small amount of time to get to where you need to be and you’re counting on the fact that you’ve paid a little more for a hotel that offers breakfast and then they don’t have it. It definitely throws a wrench in your plans.

If you are a light sleeper do not stay here. The beds are comfortable and the staff is friendly but those are the only redeeming qualities. The hotel is very small so no matter what room you have you will either be near the stairs, the elevator or an ice machine. Plus the road noise from the highway is really loud. The only things nearby are the refuse center, another hotel, and the highway. Maybe the big draw is the river rapids across the highway? The pool is a joke, it is so small do not plan on trying to swim. The hotel is very clean, almost too clean. The overwhelming smell of air freshener was everywhere. Maybe they are doing this to cover up the smell of the garbage center that is next door. Not worth the cost. I could get a hotel nicer than this for half the cost in Portland. They charge a big city fee for a tiny hotel that isnt even in Eugene, it's in Springfield which is a dump.

The facility is new, clean and comfortable. The staff was friendly. Check-in and Check-out were easy. The hotel was quiet. We forgot our swimsuits, so we couldn't use the pool/spa, but it looked clean and inviting. My one suggestion is to improve the quality of the breakfast offerings. The sausage, egg/ham sandwiches, and quiche were gross. Otherwise, we had a nice stay.

We had a great experience during our stay. Easy check-in process, well maintained property and friendly staff. Our room was very clean and comfy bed! We’d stay here again.

Coming back from Vegas, a great place to stay

I didn’t like the road noise. The staff was all very friendly and efficient.

Pros: great breakfast bar w good hot item options. Breakfast was kept clean and well stocked. Cons: highway sounds are loud. Room was very small and difficult to navigate w/more than one person and one bag. Area is not very walkable.

Great

Air conditioning did not work. Not located near services (restaurants, shopping, gas stations).

The 70s decorated, out dated, need new interior designer