very cheap stay so got what we paid for! staff were lovely but wouldn’t go back, room didn’t have a key and room not very clean. But like i said we paid £26 for a quick stay over.

Small carpark, but managed to get a spot, but i think if you arrived later in the evening it may be difficult, but ample parking on the street, very convienient location, lots of food places on the high street. I used it for a trip to the NEC, which was just a few miles away. This is no luxury hotel, you get what you pay for, we had a twin room in a building in the car park, had very thin walls and could hear everything going on in the room next door, the windows werent double glazed, i think this is due to the age of the building, and i just happened to be the bed near the window, it was really drafty. The room it very basic, but clean, could have done with some kind of dressing table and mirror to be able to plug in my straightners to do my hair, instead it was a bit of a mission heating them up in the room then having to unplug them and run to the bathroom mirror while they were still hot, then repeating that process several times to get my hair done. But at the end of the day you get what you pay for, and was just looking for somewhere to get my head down after a long drive to birmingham. Very much a no frills hotel.

The door between rooms and pub, which was meant to be keycard only, was broken. The bed had springs poking up. The bottom of the shower was flimsy. I ended up not staying here and just picked up my bags and left.

After a 2 night booking we left as early as poss the next day and booked into somewhere else, filthy black mould in shower and windows (health hazard) both rooms no window mechanism to secure closure, fire/smoke alarm hanging from ceiling, fire door missing intumescent smoke strip (hazard/illegal), unable to fill kettle from sink tap (had to use shower! in general this place should be shut down! seriously, take it off your books hotels.com as it is detrimental to your busines.

Lovely clean modern room. Friendly staff. The best bar in town.

Plenty of parking. The room was new and well laid out. A couple of personal minor items like no blind on the Velux window or the glass panel in the door which meant light in the room which I am not used to. But that aside a really good stay at a great price.

Faecal matter on toilet seat (top & underneath) on arrival. Radiators not on & no instructions on how to work them. Shower plug blocked & water not going down. No liquid soap in shower container so had to get out of the shower to use the liquid soap by the basin, which subsequently ran out. The room should have been pay on arrival but they tried yo take the money at 1pm & then rang me to say it hadn’t gone through, they were about to cancel the booking. No mobile phone reception in the bedroom & no hotel wifi. I have never had such a bad experience before. Would not stay again.

The hotel unfornately is not as advertised on the booking portal. The room I stayed in was damp, unkempt and smelly. The heating and TV worked fine and the bathroom was newly fitted and unfortunately again leaking into the bedroom.

The pub was filthy which didnt bode well for the room. Although the room looked as if it had been recently decorated the shower had mould around the sealant. There was hole in the wall behind the door. The bedding and towels were clean. It was cheap and close enough to the NEC

The room was very spacious, quiet and clean. The only down side for me is the lack of mirrors in the room. I am 4ft 11ins and I could not reach the only mirror above the bathroom sink. The staff and bar patrons were very helpful and friendly. It felt like a family run business. NEC is just a bus ride away, and the bus could be caught just outside the hotel. In a nutshell, I had a fantastic stay.

Worst experience ever. Dodgy drunk people hanging out at night. In room till midnight was 80 decibels, all room was shaking from noise downstairs. No response for complaints from manager. Paid for sleepless night, never again! I strongly recommend to avoid this place!

Great bathroom new very clean. Though lots of noise coming from bar downstairs Free parking bonus

Value for money

So nice, fantastic bathroom, the bed so comfortable, te bedside tables are stunning

Plenty of Tea and Coffee parking bit of a squeeze. Make sure you register vehicle details. Some late night noise but bearable. Bed comfy shower plenty of hot water and works ok. Towels good lighting good no chair or writing desk small wardrobe. Access to lical shops and costa 2 minutes walk.

Nice place. Had a few issues but sound and looks like they spending money to sort them out. Well worth it

Definitely won’t be coming again worst hotel I have ever been in ! So noisy people knocking my door at 3 in the morning !noise didn’t stop until 4 ! people party it on the roof top fire exit till 4 I didn’t feel safe in my room !mold round the shower ! Room smelt musky ! Trouble opening the door as cards didn’t always work !very warn down place to stay

Nothing

Gutted to be honest. Stay here regularly for work reasons and never really had an issue until now. Stayed in the annex in room 17. Found the bed hadn’t been made properly and was dirty. There were used cups and a wine glass left over from the previous guest. The bathroom hadn’t been cleaned as hair in the sink. Looked like they had left fresh towels on the bed at least as folded up but suspect they were the previous guests as still a bit damp. Anyway it was late and the hotel was full so knew I couldn’t be moved and couldn’t go anywhere else. The next morning I got up and got dressed and my socks and trousers were covered in fleas so clearly an infestation in room 17. Put me off staying again, definitely not in the annex. I know it’s cheap but come on at least clean the rooms and put fresh bedding on when a guest leaves! Woke up to bottles being thrown in to the recycling bin outside my room at 7am. Spend more time cleaning please 🙏

Nothing was too poor.