Overall Ratings & Reviews Hyatt Place Sumter / Downtown

My husband and I were very pleased with the room and facility. Breakfast was great!

This location was ideal to see the sights in Downtown Sumter. Hotel staff were friendly and accomodating. Very walkable area with plenty of restaurants and a couple of bars. Was a bit noisy as it is close to the hospital and ambulances are coming and going. Wish I had brought headphones.

Everything was very great and the room was clean but a loose title was on the floor also. I was a little disappointed about having to pay for breakfast.

No food, restaurant closed in the middle of the day, bar closed. Breakfast stopped at 930am restaurant still not opened afterwards 😕

Excellent staff

There were many eateries nearby. My only crictism is that the rooms did not have microwaves. There was a community microwave near the elevators

Great! Hallways need to be vacuumed.

Perfect location for Dumter opera house event

the first day was wehad to change rooms,there was a problem with the room. The 2nd day was ok. The 3rd day when we were leaving a asked for a receipt I was told I had to get that from the 3rd party I booked through. I have called expedia repeatedly,with no responce. I AM VERY UPSET AND ANFRY. Why is it so difficult to get anyone at Expedia when you need HELP.

The air conditioner was so loud i had to just turn it off. The fridge was broken. Then, i had my do not disturb sign on the door and handyman knocked once then used their key and opened the door. Luckily i wasn't in the shower or at least i had clothes on. Terrible

A bit tired and in need of some updating , but the place beat Any other off the I95 Typical motels . We chose to drive an extra 15 minutes for the Hyatt brand. The street was cute but very sleepy . I think with a few tweaks , this place can come to life .

good staff

Hotel location is excellent. Hotel staff was very friendly and the rooms were clean.

Love my stay always

Nice size room- reservations state view but ending up being view of parking lot.

Great

Mrs. Loretta was amazing. House keeping can do better bathroom floor was dirty and elevator tracks are filthy.

From the moment I stepped on the property until the day I left was a great experience

Quiet,convenient and very clean

Pleasantly surprised by the location, area and the hotel itself.