Overall Ratings & Reviews TownePlace Suites by Marriott Tampa South

They keep two nights of double payment June 13, and June 14, the general manager just told me flat out that he was not going to refund me not even one of the two nights. Our employee was there since June 06, not even for our long reservation. Furthermore, he told me that my complain did not matter since my business with them made no different from a financial perspective. They are going to keep on making money....We are a construction company working on several projects in the area and I will make sure I don't have any more our employees staying at that hotel.

I love the modern elevation and thank you for creating a safe space for animals, and other people to take shelter in during a storm. People might complain about this building but it’s absolutely beautiful. It’s definitely needed in this area. Like a modern slice of architecture next to Buffalo Wild Wings.

Staff was so welcoming and polite. All parts of our room was very clean. Air conditioning worked wonderfully, which is very important to me.

Staff is exceptional

I do not like the parking garage, and layout of the hotel. Having to go in the garage and up to lobby to check in, then back down to the car to unload then back up the elevator. Makes for a lot of traffic and unloading chaos. The hotel and room itself was very nice, clean and comfortable bed, which I look for since I have a bad back! Would stay here again!

The coffee machine at the was not working Room 311

Staff

The room was nicely furnished

We had a good stay here.

Very clean and well laid out room. Very nice check in and out experience. The mattress was very comfortable and we had a good nights sleep!

Hotel was clean, staff friendly.

A lot of regular tv stations did not come on. The breakfast was not the best. But the young man at the front desk was excellent and deserves a raise.

Efficient

It was very convenient to everything I needed. The staff was excellent. My room was very clean, quiet and comfortable. I would recommend to anyone. I will be staying here again.

It was great

The staff are friendly and environment is clean but the kitchen was missing just about everything needed in a kitchen with the microwave and garbage disposal non functional. They got them working with requests.

Front desk man was great - super pleasant and informative. Hotel room was perfect size, had all the amenities needed, and was clean. Very nice and quiet hotel. Breakfast was the usual simple spread, eggs waffles, sausage, cereal, oatmeal, pastries, and great coffee. It is near a bunch of shopping plaza's and gas stations so you can find something you may need or have forgotten easily. The Uber to Amalie Arena was super quick as well.

Very easy property to get in and out of and nice place to stay.

I checked in during the IT shutdown issues and the Assistant General Manager MW was on point. I was a little concerned at first, but MW escorted me to my room and helped me with my luggage. I went out to an event and on my return, MW greeted me with a smile, knew my name, and said he had good news which was we were able to receive our room keys. Throughout my stay, all staff members were friendly and helpful.

Great place to stay.