Overall Ratings & Reviews Azura Beach Resort - All Inclusive - Adults Only

We loved our stay here and felt the other reviews we read prior to arriving were pretty accurate! The property is beautiful and well maintained. The staff was exceptional and the service, while at times longer, was also high-quality. This resort doesn’t necessarily stay open very late and is for someone looking for a more laidback atmosphere. The food and cocktails were without question the best we’ve had at an all-inclusive. We were well-pleased and enjoyed every meal. The nearby town, Samara, is also a quick cab ride or a 30-40 minute walk by beach for a change of scenery. Overall, we loved our stay here, will recommend it to those we know, and hope to return someday!

First and foremost, the staff were absolutely fantastic!!! They were ALL so friendly, funny and accommodating. They made the stay so enjoyable. The resort boasts 5 restaurants but based on hotel occupancy they are not all open each night. It does make business sense and I get it. I was just surprised by this when we got there. You need to make reservations each day for where you want to dine that night (based on what restaurants are open). You need to do this first thing in the morning or you may not get into your preferred restaurant for that night. For the most part, the food was very good to excellent. Our favorites were the Asian and Italian restaurants. They seemed to be most guests favorites. Laundry seemed to be an issue every day. We were never given a full compliment of towels each day and often had to go to the front desk to ask for hand towels and wash clothes. The beach was really nice but it's not a "sugar sand" beach. When the tide is out you have around 150 (or more) yards of hard-pack sand that is great for beach walking or running. It's a nice walk into Samara on the beach - about 1.5 miles and takes about 25-30 minutes. Some good tourist shopping and beach bars there. There are also several surfing schools there if you want to try that. The waves are great to learn on. We could not believe how warm the water was in the ocean (March). I've never felt the ocean that warm before. We were very happy there!

Beautiful hotel and the best staff of any resort we've have stayed in.

Excellent!

Jonathan, Kendra, Wendy, and Smiley all gave the best professional service with super friendly and positive attitude. Their service was above and beyond.

The property was smaller than I like. The staff spoke very little English. Reservations were needed for restaurants, but no one to seat you on arrival, you can seat yourself. When ordering food, the order was always incorrect. The mini bar in the room was restocked once in 5 days.

We have gone to quite a few all inclusive hotels and this was by far one of best ones. This place was absolutely incredible! Really well kept, super clear. The staff was amazing, very accommodating, the food at every one of restaurants was really good. We also booked massages at their spa, by far one of the best massages we’ve ever had! We went to the spa on our last day and we wished we had gone earlier so that we could have gone back a second time. We did the sunset excursion which was super fun. I cannot say enough good things about this resort, we cannot wait to go back and we will.

Azura is a smaller all inclusive. The staff were welcoming and lovely; although, it was evident that the place was very understaffed. Room cleaning usually came around 3-4pm each day when we were taking a break in the room. The turn down service was somewhat inconsistent. The hot water was consistent as well; there were two days where the shower only got to lukewarm. Nevertheless, the beach is beautiful. The place was not super crowded, which made for a nice, restful stay.

This is a smaller resort which we liked. Pool was nice and beach was a short walk. We had a Junior King Suite, nice setup, however would have loved to have in the room a comfy chair or sofa to relax or stretch out on instead of the bed. The French restaurant is closed so that limited our choices. The Italian food was great, best risotto! The wait, pool and bar staff was very friendly. Just a note, the resort is about 2 1/2 hours away from the Liberia airport so be aware. We were able to arrange a pick up to and from the airport thru the resort for an additional fee. Overall a nice stay!

No entertainment. No activities. Nothing rdpecial for a high price.

The hotel was very nice even though it was small. You had easy access to the beach! The drinks and food were very good.

This hotel is a scam. There are no ocean view rooms. The hotel is set back from the beach with large trees blocking the view. The hotel is 3 stories tall so u can’t really see the ocean. It’s a beautiful view, but don’t expect an ocean view if u are paying extra for one. They “upgraded” us to a ground floor pool view with no tub even though we booked an ocean view tub suite. We pushed back and finally got the room we booked but we were disappointed to see there was no ocean view. Additionally, The bathroom had black mold all around the shower floor, the curtains were broken so we had no privacy. The couch in the room was dirty, our bed frame was stained with a suspicious liquid. We were locked out of our room multiple times and had to wait for a technician to open to our door. We saw other guests experiencing to the same thing. No hot water when we tried to shower. Chemicals were poured into the pool while guests were swimming. Breakfast buffet was barely edible. We booked for 6 nights but packed our bags and left 2 days later. They are refusing to refund us for the remainder of our stay but we don’t care because we are so grateful to no longer be in that nightmare of a resort. If you are well travelled and expect a 4 star experience, you will be greatly disappointed. Also please avoid the gym, my husband almost broke his ankle using their treadmill because the treadmill carpet kept sticking and randomly stopping. They also make their workers work 18 hours a day. Terrible.

Azura was a beautiful and peaceful resort with a great beach and wonderfully friendly staff. We thoroughly enjoyed our vacation there and would recommend it to others. That said, the resort as a whole was short-staffed, which resulted in some longer wait times for food and drinks - not a deal breaker, just room for improvement. Also, given Costa Rica is known for its coffee, the coffee at the resort was subpar. Again, just room for improvement, but still a wonderful experience.

The hotel is in a nice location on the West Coast of Costa Rica. It is a smaller hotel. The staff is very friendly. The rooms are clean, however the daily service in not reliable. Several times they ran out of towels. The only negative point is dining/food. There are very limited choices - 3 restaurants - and some day only 2 restaurants are open. The menu selections are also limited. While the food is fresh and well prepared the wait time is sometimes very long - 3 hours for a 3 course dinner is too long.

Clean nice small I would recommend

Excellent staff and property was beautiful!

The only thing I liked was the aesthetics if the property! 1 The day I checked in they gave me a non ocean view when I booked an ocean view room. They then moved me to a dirty room.They told me there were no more ocean view rooms available . That i would have to wait until the morning. #2 They moved me to another room the next day at around 2 pm. It was so many dirty dishes laying at the front door to the room. This was a partial ocean view. You still can hardly see the ocean. I rented a car through Expedia and I drove 5 hours from San Jaun, Costa Rica specifically for THE OCEAN. #3 I went to book an excursion with guest services and they said They didnt have the equipment to do the Atv tours they advertised. They also didnt have a tour guide for the horse back riding that they advertised. There were other activities they advertised but once we tried to book it would say a minimum of four people could do the tours or activities. They only offered snorkeling, kayaking and a sunset boat. #4 There was never any hot water. I had to shower, wash my hair and shave in cold water. It was not ice cold but It was very cold. #5 They made us walk half a mile to the entry gate from the resort in order to leave for excursions. They did not allow any tour guide to pick us up. did they have any type of transportation to get us back and forth to the entrance.I feel off an atv and was hurt they still made me walk to the resort. This was definitely not the VIP experience that I wanted

Great rooms. Great food. It is island time

The property was beautiful and in a great area. The only feedback is the food service got have been better. The breakfast buffet was the same every day and the service was pretty slow. Other than that it was a great property.

Great stay for New Year Eve